Wednesday, October 26, 2016

Parks Associates Announces 2016 Update to Top 10 U.S. Subscription OTT Video Services

Majority of OTT video consumption now on Internet-connected TV

Parks Associates today released its updated top 10 list for subscription over-the-top (OTT) video services, based on number of subscribers, with Netflix retaining its top position while services Sling TV, Showtime, and CBS moved up or entered the list over the past year.

Parks Associates’ list of top 10 OTT video services, ranked by number of paid subscribers, excluding transactional or ad-based services, is based upon reported figures and estimates from Parks Associates’ OTT Video Market Tracker using multiple consumer surveys, network traffic data, and reported OTT video service provider information. The top 10 list of subscription OTT video services for the U.S. market at the end of the third quarter of 2016 is as follows:

  1. Netflix
  2. Amazon Video (Amazon Prime)
  3. Hulu
  4. MLB.TV
  5. WWE Network
  6. Sling TV
  7. HBO Now
  8. Crunchyroll
  9. Showtime
  10. CBS All Access

“Importantly, all of these services have increased their subscriber base over the past year. The top five OTT services have stayed consistent, primarily through maintaining or growing the massive user and subscriber bases that they have built over the past several years,” said Brett Sappington, Senior Director of Research, Parks Associates. “Showtime and CBS All Access have made a significant push into the OTT space. Their recognized brands and popular content, including Showtime’s Homeland and Ray Donovan, have provided them with a good basis for building an OTT service. Sling TV has continued to evolve its offering, testing new options and adding several new channels in order to grow its customer base.”

 Frequency of Device Use for Internet Video by OTT Video Service Subscribers 

Sappington noted that MLB and WWE continue to lead in sports-related OTT video services. “In addition to MLB.TV’s organic growth, T-Mobile subscribers received a free subscription to MLB.TV at the beginning of the baseball season,” Sappington said. “The WWE Network has continued its growth. In its 2Q 2016 financials, WWE reported that it had 1.5 million paying subscribers for its WWE Network, up from 1.2 million a year earlier.”

OTT video service providers, which captured over 200 Emmy nominations and over 40 wins this year, have prompted “the return of the living room” in the connected home through their association with quality original programming. In 2014, the computer outranked the TV in use among OTT subscribers, but now the TV is the dominant OTT screen.

“We are clearly seeing OTT video moving to the television,” Sappington said. “OTT users watch OTT services on their TV screens between 17-20 days per month, much more than platforms such as a PC, smartphone, or tablet.”

Early 2016 research from Parks Associates' OTT Video Market Tracker and digital media research shows:

  • 63% of U.S. broadband households subscribe to an OTT video service as of the third quarter of 2016, up from 57% at the beginning of 2015.
  • Overall OTT video service adoption is approximately 15% higher among Latino and Hispanic U.S. broadband households when compared to all U.S. broadband households. One-half of Latino or Hispanic U.S. broadband households are service stackers and subscribe to two or more paid OTT video services. Latino or Hispanic American broadband households also have the highest adoption of sports services (29%) and Netflix (64%) when compared to the national average.
  • Most major OTT video services receive a positive NPS (Net Promoter Score). For example, Netflix’s NPS in 1Q 2016 was 38. By comparison, the overall NPS for U.S. pay TV among its customers is -38.

For more information about the OTT Video Market Tracker and related research, contact sales@parksassociates.com. View the top 10 list from November 2015. To schedule an interview with an analyst or to request specific data, please contact Holly Sprague at hsprague@gmail.com.

About Parks Associates: Parks Associates, a woman-owned and woman-led internationally recognized market research and consulting company, specializes in emerging technology solutions serving the consumer and small to medium business (SMB) markets. Celebrating its 35th year in 2021, Parks Associates is a partner to companies navigating the changing consumer technology landscapes through data-driven market insights, extensive consumer and industry intelligence, custom marketing services, and executive networking experiences and conferences.

The company's expertise includes home automation, control systems and security, digital media and platforms, entertainment and gaming, home networks, internet and video services, connected health and independent living solutions, mobile applications and services, support services, consumer electronics, and energy management solutions.

Each year, Parks Associates hosts industry webcasts, the CONNECTIONS™ Conference Series, Connected Health Summit, Smart Energy Summit: Engaging the Consumer, and Future of Video: OTT, Pay TV, and Digital Media. http://www.parksassociates.com

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