Tuesday, December 06, 2011

Daily Deal Websites and Emails Changing Consumer Holiday Shopping Process

Parks Associates Reports New CE Purchase Intention Numbers for Holiday Season

Daily deal websites are fundamentally changing consumers' holiday shopping habits, with 78% of U.S. broadband households having reviewed Internet-based retailer and manufacturer offers in the past 30 days, according to new consumer research from Parks Associates. Over two-thirds of consumers checked emails from retailers, manufacturers, or daily deal services at least once in the last month, making these methods more popular than newspaper advertisements.

The research firm’s Consumer Decision Process: Holiday Intentions study reports consumers visiting daily deal websites did so at an average rate of 10 times per month, ranking second only to consumers reading email offers, occurring 17 times per month. By comparison, those consulting newspapers for deals did so only 6 times per month.

"Consumers are actively searching for daily deals online, and retailers need to extend their presence beyond their own websites," said Tricia Parks, CEO, Parks Associates. "Daily deal websites such as Groupon or Living Social are great mediums for reaching consumers, grabbing more consumers even than Facebook.”

Consumer Decision Process: Holiday Intentions shows 2011 consumer purchase intentions for CE products, after a steep decline in the 2010 holiday season, have rebounded to near-2009 levels. Almost 50% of U.S. broadband households intend to purchase a CE product between early November and January 1, compared to 38% last year.

Holiday Shopping - Consumer Shopping Activities - Parks Associates research

Consumers also are shopping earlier than last year, giving retailers a longer window to move their products. Still, consumers are wary of the weak economy, and consumer budgets for many popular CE devices, such as tablets, cameras, and GPS devices, have dropped since last year.

“Maturing product ecosystems and increased competition in key product areas are driving down CE product prices,” Parks said. "While retailers are relieved to see consumers returning to the marketplace this holiday season, they must offer deep discounts and spawn creative marketing to capture the increasingly budget-conscious American shopper.”

Parks Associates’ Consumer Decision Process: Holiday Intentions surveyed 2,000 U.S. broadband heads-of-household in November 2011. The research measures CE purchase intentions for the holiday season as well as year-to-date CE purchases for multiple products, including PCs, tablets, e-readers, Blu-ray players, and game consoles. The survey also tracks household services and multimedia subscriptions, product market share by brand, and brand image.

For more information, visit www.parksassociates.com or contact sales@parksassociates.com, 972-490-1113.

About Parks Associates: Parks Associates is an internationally recognized market research and consulting company specializing in emerging consumer technology products and services. Founded in 1986, Parks Associates creates research capital for companies ranging from Fortune 500 to small start-ups through market reports, primary studies, consumer research, custom research, workshops, executive conferences, and annual service subscriptions.

The company's expertise includes the Internet of Things (IoT), digital media and platforms, entertainment and gaming, home networks, Internet and television services, digital health, mobile applications and services, support services, consumer apps, advanced advertising, consumer electronics, energy management, and home control systems and security.

Each year, Parks Associates hosts industry webcasts, the CONNECTIONS™ Conference Series, Smart Energy Summit: Engaging the Consumer, and Connected Health Summit: Engaging Consumers.

http://www.parksassociates.com

Next: Smart TVs Outpace 3D TVs This Holiday Season
Previous: Kindle Fire as Popular as Apple iPad in Head-To-Head Matchup

Comments

    Be the first to leave a comment.

Post a Comment

Have a comment? Login or create an account to start a discussion.

© 1998-2018 Parks Associates. All Rights Reserved.