Wednesday, March 06, 2013

One-third of German broadband households prefer a home security company to provide connected home monitoring equipment and services

New research report analyzes home management services in Europe

Parks Associates today announced the new report IP Home Management Services in Europe, which focuses on the European market for residential home monitoring and control solutions, including an analysis of new channel entrants, vendors, and technology providers. This industry report provides a thorough analysis of the European market for IP-based home systems and management services and examines business models for utilities, service providers, and security companies.

"Adoption of broadband and connected devices provides conduits for many new applications into the home and different means to connect with consumers," said Tom Kerber, Director, Research, Home Controls and Energy, Parks Associates. "Overall, European consumers rank traditional security capabilities high among their preferred connected home features, followed by energy management features. The diversity of consumer preferences among European countries opens the market for different business models and channel strategies."

The report notes that energy management is very popular in Denmark, where electricity costs are high. In the U.K., security and home monitoring are popular entry-level features among consumers.

Parks Associates research - Popular Connected Home Services in Europe

Service providers can offer home controls solutions directly to the consumer or offer the services to a partner such as a utility or OEM, which then provides the service to consumers. Multiple telecoms are launching home controls solutions, using a variety of business models.

For example, Deutsche Telekom is investing in energy-specific service platforms, with partners including Miele, Samsung, and digitalSTROM. The provider aims to become an "enabler" in the energy sector. Similarly, Swisscom and iControl Networks have a strategic partnership to deploy a sophisticated home automation and monitoring solution. Telefónica has announced its "Thinking Things" machine-to-machine (M2M) solution for connecting all types of devices to the Internet in order to automate functions.

The report analyzes the different approaches and features consumer data for a variety of European countries:

  • 23% of U.K. broadband households have an electronic home security system. Less than 20% have one in France and Belgium, while only 6% of German households have a system.
  • Over 30 million smart meters have been deployed in Italy, and an addition 4 million have been deployed in Sweden.  By 2020, the U.K. and Spain will have over 20 million smart meters. France and Germany will exceed 30 million.
  • 30-40% of broadband households in the U.K., France, Germany, and Belgium rank smoke / fire detectors as the most important connected home control capability. 
  • One-third of German broadband households prefer a home security company to provide connected home monitoring equipment and services. Utilities are the second-most preferred provider but do not score more than 20% of households among any European country.

Stuart Sikes
, President, Parks Associates, will present Parks Associates' European research and moderate the session “Home Automation: The New Revenue Generator?” at Cable Congress on Thursday, March 7, 9:30 a.m. in London.

IP Home Management Services in Europe is available for purchase on the company's website. For more information, contact 972-490-1113 or go to

About Parks Associates: Parks Associates, a woman-owned and woman-led internationally recognized market research and consulting company, specializes in emerging technology solutions serving the consumer and small to medium business (SMB) markets. Celebrating its 35th year in 2021, Parks Associates is a partner to companies navigating the changing consumer technology landscapes through data-driven market insights, extensive consumer and industry intelligence, custom marketing services, and executive networking experiences and conferences.

The company's expertise includes home automation, control systems and security, digital media and platforms, entertainment and gaming, home networks, internet and video services, connected health and independent living solutions, mobile applications and services, support services, consumer electronics, and energy management solutions.

Each year, Parks Associates hosts industry webcasts, the CONNECTIONS™ Conference Series, Connected Health Summit, Smart Energy Summit: Engaging the Consumer, and Future of Video: OTT, Pay TV, and Digital Media.

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