Almost 35% of U.S. Broadband Households Experience Problems With Their Home Network

by Patrice Samuels | Mar. 4, 2013

Parks Associates announced today that 78% of U.S. broadband households had a home network router in 2012, up from 54% in 2009, with adoption reaching 95% by 2016. The international research firm notes consumer demand for connected and mobile devices is fueling adoption of home network devices, which creates new and complex support demands on the connected home.

Parks Associates will address the service and monetization opportunities in tech support, emerging from the growing ecosystem of network-enabled connected devices, in the complimentary webcast "Premium Support for the Home Network - Moving Beyond the PC," sponsored by Support.com, on March 7 at 2pm EST/11am PST.

Tablets, game consoles and smartphones have been incredibly popular, but the influx of connected devices adds new layers of complexity to the connected home. Approximately 35% of broadband households experience home networking problems when trying to sync devices and enable functions.



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