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Smart Home Device Ownership (2014 - 2016)
Support Services : 360 View: Supporting the Connected Consumer (2017)
Purchase to view
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Smart Home Devices Owned (Q4/16)
Support Services : 360 View: Supporting the Connected Consumer (2017)
Purchase to view
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Overall Smart Home Device Setup Method (2016 - 2017)
Support Services : 360 View: Supporting the Connected Consumer (2017)
Purchase to view
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Self Setup of Smart Home Devices (Q1/17)
Support Services : 360 View: Supporting the Connected Consumer (2017)
Purchase to view
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Professional Set Up of Smart Home Devices (Q1/17)
Support Services : 360 View: Supporting the Connected Consumer (2017)
Purchase to view
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Difficulty in Setting Up Smart Home Devices (Q1/17)
Support Services : 360 View: Supporting the Connected Consumer (2017)
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Problems in Setting Up Smart Home Devices (2015 - 2017)
Support Services : 360 View: Supporting the Connected Consumer (2017)
Purchase to view
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Problems in Setting Up Devices by Smart Home Device (2015 - 2017)
Support Services : 360 View: Supporting the Connected Consumer (2017)
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Problems in Setting Up Devices by Smart Home Device Cont’d. (2015 - 2017)
Support Services : 360 View: Supporting the Connected Consumer (2017)
Purchase to view
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Difficulty in Learning Smart Home Devices (Q1/17)
Support Services : 360 View: Supporting the Connected Consumer (2017)
Purchase to view
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Actions Taken to Set Up Smart Home Devices (2016 - 2017)
Support Services : 360 View: Supporting the Connected Consumer (2017)
Purchase to view
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Device Replacements by Smart Home Devices (Q1/17)
Support Services : 360 View: Supporting the Connected Consumer (2017)
Purchase to view
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Overall Device Setup Preference (2015 - 2017)
Support Services : 360 View: Supporting the Connected Consumer (2017)
Purchase to view
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Likelihood of Purchasing a Smart Home Device of the Same Brand by Setup Problems Experienced (2016 - 2017)
Support Services : 360 View: Supporting the Connected Consumer (2017)
Purchase to view
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Likelihood of Purchasing a Smart Home Device of the Same Brand by Number of Setup Problems Experienced (2016 - 2017)
Support Services : 360 View: Supporting the Connected Consumer (2017)
Purchase to view
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Smart Home Devices: Technical Problems Experienced (2016 - 2017)
Support Services : 360 View: Supporting the Connected Consumer (2017)
Purchase to view
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Smart Home Devices: Numbers of Technical Problems Experienced (Q1/17)
Support Services : 360 View: Supporting the Connected Consumer (2017)
Purchase to view
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Leading Smart Home Device Problems (2015 - 2017)
Support Services : 360 View: Supporting the Connected Consumer (2017)
Purchase to view
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Leading Smart Home Device Problems, Cont. (2015 - 2017)
Support Services : 360 View: Supporting the Connected Consumer (2017)
Purchase to view
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Company Contacted for Smart Home Device Support (2016 - 2017)
Support Services : 360 View: Supporting the Connected Consumer (2017)
Purchase to view
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Resolution of Smart Home Device Technical Problems (2015 - 2017)
Support Services : 360 View: Supporting the Connected Consumer (2017)
Purchase to view
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Type & Cost of Professional Assistance Received (2015 - 2017)
Support Services : 360 View: Supporting the Connected Consumer (2017)
Purchase to view
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Company Type Providing Professional Smart Home Support (2015 - 2017)
Support Services : 360 View: Supporting the Connected Consumer (2017)
Purchase to view
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Type & Cost of Professional Assistance Received by Company Type (Q1/17)
Support Services : 360 View: Supporting the Connected Consumer (2017)
Purchase to view
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Net Promoter Score - Likelihood of Recommending Smart Devices to Family/Friends (Q4/16)
Support Services : 360 View: Supporting the Connected Consumer (2017)
Purchase to view
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Reasons for Not Intending to Purchase a Smart Home Device (Q1/17)
Support Services : 360 View: Supporting the Connected Consumer (2017)
Purchase to view
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High Appeal of Smart Home Device Support Services (2016 - 2017)
Support Services : 360 View: Supporting the Connected Consumer (2017)
Purchase to view
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Likelihood to Pay for Smart Home Device Support Services (2016 - 2017)
Support Services : 360 View: Supporting the Connected Consumer (2017)
Purchase to view
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CE Device Adoption Rate (Q1/17)
Support Services : 360 View: Supporting the Connected Consumer (2017)
Purchase to view
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Broadband Households Using a Newly Acquired CE Device (2016 - 2017)
Support Services : 360 View: Supporting the Connected Consumer (2017)
Purchase to view
