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Smart Home Device Problems (Q1/15)

360 View Update – Market Focus


2015 : Supporting the Smart Home

Supporting the Smart Home examines the adoption of smart home devices. It gauges the degree to which consumers experience technical problems when using and setting up their smart home devices and how those problems are resolved. The research analyzes demand for smart home support services by evaluating the importance of value-added features and consumer willingness to pay for support service packages at various price points.

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