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Net Promoter Score Ratings for Professional Monitoring Service Providers (Q4/14)

360 View Update – Market Focus

2015 : Competition in Residential Security

Competition in Residential Security analyzes competition for residential security services between traditional players and new players from the telecom and pay-TV sectors. It assesses the extent to which new players are building a market presence and how they differ in terms of ARPU and satisfaction rates. It also investigates the competitive power derived from bundling security services with video, voice, and data services.

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