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Net Promoter Score of Electricity Provider (Q3/14)
360 View
2015 : 360 View: Energy Management, Smart Home, and Utility Programs
360 View: Energy Management, Smart Home, and Utility Programs analyzes adoption patterns for smart home devices that enable consumers to manage their home energy consumption (thermostats, lighting, power strips, etc.). It details current adoption levels and distribution channels and provides a segmentation analysis of who is adopting these types of devices. The study also investigates a key inhibitor to adoption—privacy concerns—and gauges the opportunity for electricity providers to increase revenues by offering value-added services enabled by smart home devices.
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