"smart home" articles

Connectivity in the home and the addition of connected devices continues to expand year-over-year. These products provide an increased level of convenience for consumers through home automation and home security applications, energy management and energy efficiency services, and the ability to control and monitor the home remotely. Smart thermostats have been around since the early 2000s; however, the introduction of the Nest Learning Thermostat in 2011 brought a greater level of...
 
by Lindsay Gafford | Nov. 11, 2019
Tags: Internet of Things, smart home
LG has announced that its new appliances will be equipped with “Proactive Customer Care.” The feature is designed to improve user experience and help customers maximize the lifespan of their products. The feature will first be enabled on the new bottom-freezer refrigerators and front-load washing machine. The Proactive Customer Care feature will support consumers in the following ways: Sends tips to prevent misuse of appliances – For example, for refrigerators the...
 
by Patrice Samuels | Nov. 4, 2019
Tags: smart home, tech support
Home builders are traditionally risk averse when it comes to adding new technologies in their homes. However, home builders can be an effective channel to introduce smart home products and services to a broad range of customers, including those that are not traditionally tech enthusiasts. Builders across the country convened in Irving last week for Builder Connections, hosted by Hanley Wood, to hear insights on consumer demand for smart home products and services and trends impacting...
The recent rise of insurtechs has spurred modernization in the fundamentals of insurance, including policy creation, underwriting, and claims management. Insurtechs, such as Hippo and Lemonade, have implemented AI and data analytics to provide quick and accurate quotes to their customers while also decreasing their own operating costs. Such innovation has disrupted the traditional insurance industry and has helped alter underlying business models of legacy companies, forcing them to...
One of our mantras at Parks Associates is that many smart home device manufacturers need to strengthen their value propositions in order to win-over the mass market consumer and justify the higher price of connected products. In short, offer consumers more for more, more for less, or at least more for the same cost as competitors. The Yardian (a portmanteau, or mash-up, of “yard” and “guardian”) by Aeon Matrix is a smart irrigation controller that beefs up its...
 
by Brad Russell | Aug. 8, 2019
Tags: Internet of Things, smart home
This week it was revealed that Apple uses contractors to review Siri recordings, which exposes the recordings of Apple customers’ personal lives including recordings of doctor visits and other personal situations. In April, an investigation by Bloomberg highlighted that one way in which Amazon improves the Alexa solution is to have humans review customers’ requests. In July, a study from a Belgian public broadcaster revealed that recordings from Google Assistant were being transcribed...
 
by Patrice Samuels | Aug. 1, 2019
Tags: privacy, smart home
Smart home device ownership tripled between 2014 and 2018, and households utilizing smart home technology now own an average of six devices. As the number of connected devices in the household increases, so does the consumer’s risk of exposure to a data privacy breach. That risk is amplified by devices like smart speakers with voice assistants (Amazon Echo, Google Home, etc.), which collect massive troves of data, while device manufacturers potentially harness that data without...
The smart home starts at the front door, with devices like smart door locks, networked cameras, smart garage door openers, and video doorbells representing not only a foundation for security solutions but also access points for a future world of services, including in-home and in-garage delivery, home rental solutions, pet and cleaning services, and much more. Parks Associates research shows video doorbells lead in adoption among the three primary access control devices. At the...

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