"smart home" articles

Join leading industry executives and analysts in discussing the entertainment services landscape at Parks Associates’ Future of Video 2022 event series. Panelists will discuss research that analyzes industry themes such as hybrid business models, streaming measurement challenges, service stacking and churn, and consumer usage trends. AGENDA: Welcome: State of the Video Market Elizabeth Parks , President and CMO,  Parks Associates...
The MDU market is unique for its multiple stakeholders, bulk deployments, and multiple locations for installations. End-user residents, MDU property managers, and building owners benefit directly from proptech. Other ecosystem players are also in a position to capitalize on new demand and value, including smart home solution vendors, ISPs, insurance agencies, security providers, and installers. MDUs may have hundreds of units on one property, which leads to bulk device purchases and...
 
by Elizabeth Parks | Nov. 22, 2022
Tags: privacy, smart home, Whitepaper, Wi-Fi
Consumers now have a deeper relationship with technology. The elevated use of connected devices for entertainment consumption, productivity, and access to services has proven durable even as out-of-home activities resumed. Technology demand remained strong entering 2022, and US internet households now own an all-time high of 16 connected devices on average. The consumer electronics (CE) category has displayed surprising resilience. Along with the unpredictability of the pandemic and...
 
Before the rise of connected devices, the product manual was typically the only resource available for users to solve product problems themselves. With the rise of home internet, self-service evolved to include options such as FAQ pages and support chat bots on product and service websites. Support forums and user-generated or expert-generated video tutorials on YouTube are also commonplace. These resources help users with general issues, but do not diagnose a user’s specific issue. The...
Wi-Fi is ubiquitous in US internet households, and consumers rely now more than ever on reliable, high-performing connectivity at home. However, consumers continue to experience problems with range issues and loss of connectivity. At the same time, security dealers are increasingly integrating Wi-Fi devices into security systems, responding to growing consumer demand for video doorbells, network cameras, and many other Wi-Fi smart home devices. Yet, dealers are not in full, end-to-end...
 
by Parks Associates | Nov. 13, 2022
Tags: security, smart home, Whitepaper, Wi-Fi
Join Parks Associates’ virtual session " Smart Spaces: Apartments, Hospitality, and Community Living ," on Thursday, November 17 at 2:00 PM CT for insights addressing the role of Wi-Fi and broadband in buildings, access and control systems, safety and security risk mitigation, energy management platforms, systems integration, and smart lighting. Panels and speakers include: State of PropTech: Apartments, Hospitality and Commercial Buildings...
Parks Associates’ CONNECTIONS™: The Premier Connected Home Conference is excited to announce Johnson Controls as a sponsor of the upcoming event in 2023. Johnson Controls is a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. Our Security Products team focuses on security for homes and businesses and enables smart home connectivity through the use of our secure PowerG technology. We help our customers have...
Consumers want a smart and secure home that “just works.” Unfortunately, 54% of US internet households experience technical issues with their home networks, and most smart home device owners report technical problems with their devices. The ability to quickly resolve networking and product issues is critical to making the connected home seamless and enjoyable, but providing that experience means increasing support costs for internet service providers and device manufacturers....

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