"smart home" articles

Industry perspectives vary on the extent to which product returns impact growth in the smart home. Through its consumer studies, Parks Associates finds that only approximately 3% of US broadband households report returning a smart home device in the past 12 months. When return rates are assessed among smart home device owners versus all broadband households, the numbers are higher. For example, only 2% of all US broadband households have returned a smart video doorbell. However, 16% of...
 
by Patrice Samuels | Dec. 2, 2019
Tags: smart home, tech support
The breadth of connected products in consumers’ lives continues to expand year-over-year. Households with smart home devices now have an average of six smart home devices, and ownership of any connected device (10.5 per household) continues to increase each year. Market players are now looking beyond established smart home devices like smart thermostats and networked cameras to add new and emerging products to their smart home offerings. Products like smart water leak detectors,...
Prior to Parks Associates’  14 th -annual  CONNECTIONS™ Europe: Strategies for Security and Smart Home ,  Thomas Rockmann  Vice President Consumer IoT, Deutsche Telekom AG gave his insights on drivers and inhibitors for purchasing smart home products  with the firm's analyst team. Thomas will present the keynote  Integrated Smart Services: Key Drivers for Telcos  on Tuesday, 19 November at 9 :30 .  What are the...
 
by Parks Associates | Nov. 18, 2019
Tags: europe, privacy, smart home
Prior to Parks Associates’  14 th -annual  CONNECTIONS™ Europe: Strategies for Security and Smart Home ,  Steve Oetegenn , Chief Operating Officer, Verimatrix gave his insights on some of the biggest challenges releasing new smart home products and services in Europe with the firm's analyst team. Steve will participate on the expert panel  Providing Data Security and Privacy Protection to Consumers at Home  on Tuesday, 19 November at 15:15....
 
by Parks Associates | Nov. 18, 2019
Tags: europe, home networks, smart home
Prior to Parks Associates’  14 th -annual  CONNECTIONS™ Europe: Strategies for Security and Smart Home ,  Charlie Kindel ,  Chief Product and Technology Officer, SnapAV  shared his insights on the industry.  Charlie will present the keynote  The 5 Levels of Smart Home  on Tuesday, 19 November at 11 :30 .  What new channels are driving growth in the smart home industry? The smart home market is inevitably headed...
 
by Parks Associates | Nov. 15, 2019
Tags: europe, privacy, smart home
Prior to Parks Associates’  14 th -annual  CONNECTIONS™ Europe: Strategies for Security and Smart Home ,  Gabriel Wetzel , CEO, Robert Bosch Smart Home GmbH gave his insights on the smart home market with the firm's analyst team. Gabriel will participate on the expert panel  Evolution of the Smart Home: Gaining Traction  on Tuesday, 19 November at  8:30 . Panelists who will join him on this session include: Bernd Grohmann,...
 
by Parks Associates | Nov. 14, 2019
Tags: connected CE, europe, smart home
Connectivity in the home and the addition of connected devices continues to expand year-over-year. These products provide an increased level of convenience for consumers through home automation and home security applications, energy management and energy efficiency services, and the ability to control and monitor the home remotely. Smart thermostats have been around since the early 2000s; however, the introduction of the Nest Learning Thermostat in 2011 brought a greater level of...
 
by Lindsay Gafford | Nov. 11, 2019
Tags: Internet of Things, smart home
LG has announced that its new appliances will be equipped with “Proactive Customer Care.” The feature is designed to improve user experience and help customers maximize the lifespan of their products. The feature will first be enabled on the new bottom-freezer refrigerators and front-load washing machine. The Proactive Customer Care feature will support consumers in the following ways: Sends tips to prevent misuse of appliances – For example, for refrigerators the...
 
by Patrice Samuels | Nov. 4, 2019
Tags: smart home, tech support

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