Smart Home Strategies and Partnerships for Energy Utilities

Parks Associates Utility and Smart Home Webcast - Verisure

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This webcast discusses the smart home opportunities for Electric Utilities in Europe and the keys to success in the smart home.

The smart home creates many new business opportunities for Energy Utilities.

The deployment of smart meters throughout Europe is changing the consumer experience with energy. Today, many European energy companies are offering smart products and services that help consumers reduce energy consumption and save money, although adoption is still limited. Most consumers are unaware of the capabilities that smart products provide, creating challenges for the selling process.

Topics addressed:

  • Leading residential energy service opportunities
  • Applications used by customers, including greatest demand for services
  • New energy-related services enabled by smart meters
  • Approaches to addressing privacy and security concerns
  • Regulatory requirements
  • Go-to-market strategies for new services

Co-hosted by Verisure and Parks Associates


Seb Chakraborty, Director of Technology at British Gas (Connected Homes), British Gas

Jeremy Peterson, General Manager, Home Comfort and Energy Systems, EMEA, Honeywell

Dick Seger, President of Strategic Partnerships & Alliances, Verisure Securitas Direct

Moderator: Tom Kerber, Director, Research, Home Controls & Energy, Parks Associates


Seb Chakraborty, Director of Technology at British Gas (Connected Homes), British Gas

Parks Associates webcast - Seb Chakraborty, British Gas

Seb is Director of Technology at British Gas Connected Homes, where he and his team are excited by the challenge of introducing new products that the Internet of Things makes real by solving real problems.

Seb joined British Gas at the very start of its journey into Connected Homes and IOT. The business unit was set up as an innovation hub at the tail end of 2012 to focus on products like Hive Active Heating but also covers innovations like self-diagnosing boilers and smart-metering solutions, all with the potential to deliver significant insights and opportunities for British Gas and its customers.

In his previous role he was CTO for Telefonica Digital UK. Here he led the technology for new UK businesses, in Advertising, Big Data Analytics and Mobile Payments.

He has a Master's Degree from the University of Sussex in Knowledge Based Systems and lives in North London with his wife and three young children.

Dick Seger, President of Strategic Partnerships & Alliances, Verisure Securitas Direct

Dick Seger - Verisure - Parks Associates webcast

Dick Seger founded Securitas Direct - Verisure in Sweden 1988 within Security company Securitas AB and was appointed the Managing Director.

In line with the international expansion Mr Seger was 1997 appointed Divisional Manager of Securitas Direct - Verisure. In 2006, the year the company was spun off from Securitas AB and its share was listed at the Nasdaq OMX Stockholm Exchange, Dick Seger was appointed President and Chief Executive Officer.

It was taken private from the Stockholm Stock Exchange by an EQT-led group in 2008. Bain Capital LLC and Hellman & Friedman LLC bought the unit in 2011.

Securitas Direct - Verisure is a leading innovator and supplier of monitored home alarms and connected services for the Smart Home in Europe. The company has today 1.5 million customers in nine European and three Latin American countries who are served by 6,500 employees together with a large partner network.

Dick Seger holds a Master of Science from the Linköping University in Sweden and is born 1953.

Tom Kerber, Director, Research, Home Controls & Energy, Parks Associates

Parks Associates - Tom Kerber

Tom leads Parks Associates research in the areas of home controls, energy management, and home networks. Tom authors numerous reports on energy management and home controls covering the evolution of technology, partnership opportunities, and new business models. Tom’s work at Parks Associates includes managing consumer surveys that track trends and market opportunities and enable insightful evidence-based forecasting for energy, security, and home controls. Tom speaks frequently at key industry events, and his views are sought out by national press organizations and publications.

Tom has done extensive consulting with electric utilities operating in a variety of regulator structures and numerous firms within the smart home ecosystem. Recent utility engagements include defining the home area network roadmap for a California IOU, updating the consumer engagement strategy for a traditional vertically integrated IOU, providing consumer and industry analysis to refine EE and DR programs for an IOU in a restructured market, and providing insights on the evolution of the connected home for a large Midwest IOU. Tom has also led projects for many Fortune 500 companies, helping clients refine smart home strategies, develop scenarios of the future of the smart home market, enhance product roadmaps, and refine specific product features.

Prior to working at Parks Associates, Tom worked as director of engineering and director of product management in multiple industries. Tom began his career in the U.S. Navy nuclear power program on submarines. He holds a Bachelor of Science degree from the U.S. Naval Academy in systems engineering and a master's in software engineering from the University of Texas.

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