Publish Date: Jan 04
Purchase Report Online

This report analyzes demand for VoIP and predicts who will win and who will lose in the transition from circuit-switched. Moreover, it profiles all the current and future VoIP service providers and provides detailed consumer survey data on the market.

“Consumers are looking at VoIP service as a replacement for their primary phone line, not as a secondary backup,” said John Barrett, research analyst. “VoIP could also serve as a lure for new broadband subscribers, given the strong interest among narrowband households. The market is still searching for a ‘killer’ broadband application. Wouldn’t it be ironic if it turned out to be telephone service?”

Download PDF of Table of Contents

2.0 Notes on Methodology

3.0 VoIP Technology
   3.1 Why Switch from Switched?
   3.2 VoIP Services
   3.3 To Regulate or Not to Regulate

4.0 VoIP Service Providers
   4.1 “Virtual” Operators
      4.1.1 Vonage
      4.1.2 Packet8
      4.1.3 VoicePulse
      4.1.4 VoiceGlo
      4.1.5 Net2Phone
      4.1.6 Skype
      4.1.7 MSN Messenger
      4.1.8 iConnectHere (deltathree)
      4.1.9 Primus
      4.1.10 Yahoo! Messenger
      4.1.11 Free World Dial-Up
   4.2 Cable TV MSOs
      4.2.1 Cablevision
      4.2.2 Time Warner Cable
      4.2.3 Comcast
      4.2.4 Cox
      4.2.5 Adelphia
      4.2.6 Charter Communications
      4.2.7 RCN
   4.3 Baby Bells
      4.3.1 Qwest
      4.3.2 BellSouth
      4.3.3 SBC
      4.3.4 Verizon
   4.4 CLECs
      4.4.1 Covad
      4.4.2 Earthlink
   4.5 Long-Distance Providers
      4.5.1 AT&T
      4.5.2 Sprint
      4.5.3 MCI

5.0 VoIP Consumers
   5.1 Broadband Subscribers
   5.2 Narrowband Subscribers

6.0 Market Impact
   6.1 Where the Chips Fall
   6.2 Market Forecasts

Figures in Section 2.0
Forecast Methodology

Figures in Section 4.0
Vonage Service Plans
Vonage: Additional Features
Packet8 Service Plans
VoicePulse Service Plans
VoicePulse Premium Features
VoiceGlo Service Plans
Net2Phone Service Plans
iConnectHere Service Plans
Cox VoIP Service Plans
AT&T VoIP Feature List

Figures in Section 5.0
Consumer Interest in VoIP Services
Monthly Phone Bill and Interest in VoIP Services
Adults in Households and Interest in VoIP Services
Children in Household and Interest in VoIP Services
Age and Interest in VoIP Services
Education and Interest in VoIP Services
Length of Broadband Subscription and Interest in VoIP Services
Broadband Households Interested in VoIP by Age
Broadband Households Interested in VoIP by Gender
Broadband Households Interested in VoIP by Marital Status
Broadband Households Interested in VoIP by Education
Broadband Households Interested in VoIP by Adults in Household
Broadband Households Interested in VoIP by Number of Children
Broadband Households Interested in VoIP by Income
Total Phone Bill and Interest in VoIP
Broadband Households Interested in VoIP by Local Phone Bill
Broadband Households Interested in VoIP by Long Distance Bill
Phone Price Points among Broadband Households Interested in VoIP
Comfort With Triple Play and Interest in VoIP
Willingness to Switch Providers
Interest in Internet-Enabled Services
Broadband vs. Narrowband Interest in VoIP and Marital Status
Broadband vs. Narrowband Interest in VoIP and Adults in Household
The Cost of Switching to VoIP
Technology Preferences Among Narrowband Households
Reason for Upgrading Among Narrowband Households

Figures in Section 6.0
Broadband Subscribers by Technology
VoIP Market Impact by Industry Segment
VoIP Market Forecast
ISP vs. Non-ISP VoIP Players

© January 2004 Parks Associates
Dallas, Texas 75230

All rights reserved. No part of this book may be reproduced, 
in any form or by any means, without permission in writing from the publisher.

Printed in the United States of America.

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