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1.0 Notes on Methodology and Report Focus
1.1 Key Questions Addressed
1.2 Sources of Data
1.3 Definitions and Descriptions
1.4 Glossary of Terms
2.0 TV Services: A Global Overview
3.0 TV Services – Updates by Region
3.1 Asia-Pacific
3.2 Europe
3.3 United States
4.0 Television Services: The Consumer Perspective
4.1 Impact of Current Economic Conditions
4.2 Shift in Viewing Habits
4.3 Key Trends in Television Services
4.3.1 Video-on-Demand - Driving Customer Satisfaction
4.3.2 Broadband Video – Complementing Primetime
Television
4.3.3 iTV Applications – Enabling The Viewer
4.4 Recommendations for Industry Players
4.4.1 Customer Support – Realize More than Customer
Satisfaction
4.4.2 Content Management – Enable the Consumer
4.4.3 Advertising – Take a Local Approach
5.0 Global Forecasts |