Publish Date: Jan 05
Purchase Report Online

VoIP services have made tremendous strides of late with cable MSOs and AT&T wholeheartedly jumping into the fray. Are consumers ready for VoIP? This report analyzes the opportunities and obstacles to VoIP adoption and how VoIP is being used to complement television and Internet services. It profiles VoIP service providers and consumers using VoIP services and forecasts VoIP adoption over the next five years.

“Historic consumer data indicate that the motivation for consumers to subscribe to VoIP is there but perhaps not the means or opportunity,” said William Cheek, an analyst with Parks Associates. “To attract new customers in 2005, service providers will need to implement a strategy that includes continued aggressive rollout plans and more targeted awareness and educational campaigns.”

Download PDF of Table of Contents

The Bottom Line is a concise, executive-level summary of the current state of the market, evolutionary path, and the implications for companies doing business in this space.

A Parks Associates’ Resource Book contains a wealth of consumer survey data and company profiles—a must-have reference for product/market planning.

The Bottom Line

1.0 Notes on Methodology
   1.1 Consumer Data
   1.2 Definitions

2.0 VoIP Market Overview

3.0 VoIP Technology
   3.1 What is VoIP: Service Categories
      3.1.1 Category One (A-C)
      3.1.2 Category Two (B-D)
      3.1.3 Category Three (B-C)
      3.1.4 Category Four (A-B-C-D)
   3.2 The Convergence of VoIP and Home Networking
   3.3 VoIP Softphone Technology
   3.4 VoIP Videophones
   3.5 VoIP over Wi-Fi

4.0 The Residential VoIP Market
   4.1 Cable MSOs
   4.2 Baby Bells
   4.3 Long-Distance Providers
   4.4 Alternative Service Providers

5.0 VoIP Consumers

6.0 Market Forecasts
   6.1 Scenario A: Conservative
   6.2 Scenario B: Aggressive

7.0 Implications

Resource Book

Section I: VoIP User Profile

Section II: Technology Adoption Trends among VoIP Subscribers

Section III: Comparing VoIP Interest and Adoption

Section IV: Virtual VoIP Service Providers
   FreeWorld Dialup
   iConnectHere (Deltathree)
   MSN Messenger
   Net2Phone, Inc.
   Packet8 (8x8, Inc.)
   Primus Telecommunications Group, Inc.
   Skype
   VoiceGlo
   VoicePulse, Inc.
   Vonage Holdings Corporation
   YAHOO! Messenger

Section V: Cable MSOs
   Adelphia Communications Corp.
   CableVision
   Charter Communications, Inc.
   Comcast, Inc.
   Cox Communications, Inc.
   RCN Corporation
   Time Warner Cable

Section VI: Baby Bells
   BellSouth
   Qwest
   SBC
   Verizon Communications, Inc.

Section VII: CLECs
   EarthLink, Inc.
   Section VIII: Long Distance Providers
   AT&T CallVantage
   Sprint
   MCI, Inc.

The Bottom Line

The Cost of Switching to VoIP
VoIP Service Categories Overview
VoIP Service Categories
The Convergence of VoIP and Home Networking: Service Providers
VoIP Softphone Interfaces
Video Phones
Wi-Fi Enabled Handsets
VoIP User Penetration Among U.S. Broadband Households
VoIP Users: Cable versus DSL Broadband Users
The Attraction of Bundled Services
Broadband Households: Interest in VoIP vs. Adoption
Residential VoIP Subscribers 2005-2009: Conservative Forecast
Residential VoIP Subscribers 2005-2009: Aggressive Forecast

Resource Book

U.S. VoIP Subscribers
VoIP User Penetration
VoIP Users: Cable versus DSL
Age Distribution of VoIP Users
Regional Distributions of VoIP Users
Income Levels for VoIP Users
Ethnicity of VoIP Users
VoIP Users: Homeowners versus Renting Home
Educational Attainment of VoIP Users
Distribution of VoIP Users Among Genders
Households that Find Bundled Services Attractive
Households with a Data Network
Households Subscribing to a Service Provider Home Networking Service
Home Networking: Ethernet versus Wi-Fi
Likely to Acquire Home Networking Components in the Next 12 Months
Households owning at least One Laptop PC
Online Entertainment Services
Households that Find Applications through any PC or TV in the Home Valuable
Households that Find Applications through any Internet Connected PC, Cell Phone, or PDA Away from the Home Valuable
Home Computing Environment: Single vs. Multiple Household PCs
VoIP Interest vs. Adoption
VoIP Interest vs. Adoption: Head of Household Age
VoIP Interest vs. Adoption: Head of Household Education level
VoIP Interest vs. Adoption: Household Income Level
VoIP Interest vs. Adoption: Number of Adults in Household
VoIP Interest vs. Adoption: Number of Children in Household
iConnectHere Financial Overview
iConnecthere VOIP Service
Microsoft Financial Overview
Net2Phone, Inc Financial Overview
Net2Phone, Inc VoIP Service
8x8, Inc. Financial Overview
Packet8 VoIP Service
Primus Financial Overview
Primus VoIP Service
Skype VoIP Service
VoiceGlo Financial Overview
VoiceGlo VoIP Service
VoicePulse VoIP Service
Vonage VoIP Service
Yahoo! Financial Overview
Adelphia Financial Overview
Cablevision Financial Overview
Cablevision VoIP Service
Charter Financial Overview
Comcast Financial Overview
Cox Communications Financial Overview
Cox Communications VoIP Service
RCN Corporation Financial Overview
Time Warner Financial Overview
Time Warner VoIP Service
BellSouth Financial Overview
Qwest Financial Overview
SBC Financial Overview
Verizon Communications, Inc. Financial Overview
Verizon Communications, Inc. VoIP Service
EarthLink, Inc. Financial Overview
EarthLink, Inc. VoIP Service
AT&T Financial Overview
AT&T VoIP Service
Sprint Financial Overview
MCI, Inc. Financial Overview
MCI, Inc. VoIP Service

© January 2005 Parks Associates
Dallas, Texas 75230

All rights reserved. No part of this book may be reproduced, 
in any form or by any means, without permission in writing from the publisher.

Printed in the United States of America.

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