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Primary Perspectives: Matching Service Combinations to Consumer Segments
AN INDUSTRY REPORT FROM PARKS ASSOCIATES
By Parks Associates

Publish Date: Sep 04
Purchase Report Online

SYNOPSIS
One of the most widely discussed (and poorly understood) strategies for attracting and retaining broadband subscribers is offering “bundled services.” This report leverages Parks Associates’ past consumer data with new data collected in 2004 to provide an unparalleled analysis of the specific service combinations and pricing strategies that will appeal to a myriad of consumer segments.

“Cost savings are definitely a powerful lure for bundled services, but service providers can also increase adoption by providing additional services to the bundle,” said Kurt Scherf, vice president & principal analyst at Parks Associates. “For this service model to succeed, service providers have to offer value on both fronts, through pricing and by incorporating advanced services such as online entertainment options.”

Download PDF of Table of Contents

A Primary Perspective is a compilation of primary consumer data derived from a variety of primary research studies. Through Primary Perspectives, we pull data from several primary consumer studies in order to examine specific topics relevant to your business.

CONTENTS

Attribution & Disclaimer
The Basis for this Analysis
Introduction
Bundled Service Consumer Adoption
Bundled Service Consumer Adoption: Cable vs. DSL
Appeal of Bundled Services
Appeal of Bundled Services 2002 vs. 2004
Which Consumer Segments Find Bundling Attractive
Consumer Segments
Demographic Profile
Comparing Bundled Service Segments and U.S. Internet Households: Age of households
Comparing Bundled Service Segments and U.S. Internet Households: Income Levels
Comparing Bundled Service Segments and U.S. Internet Households: Regional Analysis
Technology Ownership And Entertainment Services
Home Computing Environment of Bundled Service Segments
Comparing Home Data Network Penetration among Bundled Service Segments
Comparing ISP Home Networking Service Penetration among Bundled Service Segments
DVR Ownership and Likely Adoption
HDTV Ownership and Likely Adoption
On-Demand Entertainment Usage
Summary of Major Findings and Recommendations

ATTRIBUTES
Authored by: Parks Associates
Executive Editor: Tricia Parks
Published by Parks Associates

© September 2004 Parks Associates
Dallas, Texas 75230

All rights reserved. No part of this book may be reproduced, 
in any form or by any means, without permission in writing from the publisher.

Printed in the United States of America.

INTERESTED IN THIS REPORT?
Contact sales@parksassociates.com or Purchase Report Online

 

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