Support Services for the Connected Home

As the connected home ecosystem continues to grow and the technical complexity of broadband households increase, the technical support needs of consumers change. This report examines consumer support needs for new and emerging connected devices along with the various approaches to problem solving among consumers. It also details support service trends and forecasts the revenue opportunity for premium technical support services in the U.S.

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Coming Soon!

Publish Date: 4Q 2018

Pages: 30

Authored By:
Patrice Samuels - Senior Analyst

© January 2018 Parks Associates
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