Patient Portals: New Consumer Care Touch Points

The Affordable Care Act’s mandate on patient engagement offers a golden opportunity for providers of digital communications platforms for the healthcare industry. Care providers are looking for efficient and multimodal communications platforms that can bolster their patient engagement efforts. At the same time, traditional patient portal companies are trying to upgrade their portal functions to meet growing market demand. This report examines the innovations and competition in the patient portal and patient communications solution markets. It also analyzes consumer and care provider requirements. It provides a five-year forecast of patient portal users and patient portal solution providers’ revenues in the U.S. market.

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Publish Date: 4Q 2015

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Authored By:
Harry Wang - Senior Director of Research

© September 2015 Parks Associates
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