Evolution of Smart Home Products and Services

The smart home market is evolving with new technologies, improved interoperability, expanded product intelligence, enhanced service integrations, and innovations in business models. This report provides insight into market innovations and differentiators and the successful strategies for players in the smart home product and services markets. It also includes case studies of leaders and new entrants that are shaping the evolution of the smart home in the U.S. and key growth areas around the globe.

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1.0                  Report Summary

1.1                  Purpose of Report

1.2                  Scope of Report

1.3                  Research Approach/Sources

2.0                  Smart Home Evolution

3.0                  Driving Purchases

3.1                  Challenges with Purchases

3.2                  Simplifying the Purchase Process

3.2.1              In-Home Consultative Selling

3.2.2              Experience Centers

3.3                  New Sales Channels

3.3.1              Home Furnishing Retailers

3.3.2              Builder / Real Estate

3.3.3              Insurance

3.4                  Improving Affordability

4.0                  Technical Innovation

4.1                  Technical Challenges

4.2                  User-Interface Innovation

4.2.1              Voice Control

4.2.2              Other UI Strategies

5.0                  Value Creation

5.1                  Smart Cameras

5.1.1              Emerging Use Cases for Video AI

6.0                  Revenue Generation

6.1                  Hardware-as-a-Service (HaaS)

6.2                  Bundled Hardware with Service

6.3                  Energy Management as a Service

7.0                  Implications and Recommendations

8.0                  Appendix

8.1                  Glossary

8.2                  Index

8.3                  Image Sources

Smart Home Device Ownership (2014 - 2016)
Smart Home Device Adoption (2014 - 2016)
Smart Home Devices: Purchase Intentions (Q2/17)
Smart Home Device Purchases (2014 - 2016)
Reasons for Not Intending to Purchase Smart Home Devices (Q1/17)
Solutions to Consumer Purchase Challenges
In-Home Consultation Services Features
Aids to Ease the Smart Home Purchase Process
In-Store Smart Home Experience Centers
Best Buy Roles in Smart Home Purchase
Smart Home: Builder and Real Estate Channel
Appeal of Loss Detection/Prevention Products that Automatically Notify Insurers (Q2/17)
Preferred Incentive for Acquiring Smart Products (Q2/17)
Smart Home Devices: Technical Problems Experienced (2016 - 2017)
Problems in Setting up Smart Home Devices (2015 - 2017)
Problems in Setting up Smart Home Devices by Device (2015 - 2017)
Amazon Alexa – Smart Home Integrations
Google Assistant – Smart Home Integrations
Apple HomeKit – Smart Home Integrations
Appealing Methods of Controlling a Connected In-Home Entertainment Device (Q1/17)
Smart Camera AI Innovation
Bundles: Hardware-as-a-Service Offering
Energy Management-as-a-Service Offering

Publish Date: 4Q 2017

Pages: 62

Authored By:
Patrice Samuels - Sr. Manager, Market Research

© November 2017 Parks Associates
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