Evaluating Service Opportunities in the Smart Home

Smart home products create additional service opportunities for device manufacturers to fulfill. This research examines which services create the most value for consumers and the winning business models for these services. It highlights consumer preferences for monitoring services, diagnostic services, digital storage, installation, home delivery, and consumables re-ordering, along with the most attractive business models for service delivery.

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Publish Date: 4Q 2019

Slides: 40


Authored By:
Brad Russell - Research Director, Connected Home

Published by Parks Associates
© September 2019

All rights reserved. No part of this book may be reproduced, in any form or by any means, without permission in writing from the publisher.

Printed in the United States of America.

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Parks Associates has made every reasonable effort to ensure that all information in this report is correct. We assume no responsibility for any inadvertent errors.
 

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