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Speaker Biographies


QUESTIONS ABOUT SPEAKING?
Please contact Mindi Sue Sternblitz-Rubenstein at Parks Associates or call 972-490-1113.

Visionary Speakers


Abhay Gupta Abhay Gupta, Founder & CEO, Bidgely

Abhay Gupta founded Bidgely, with the mission of leveraging data to transform the utility industry. Today, Bidgely is the indispensable innovation partner for UtilityAI.  As CEO, Abhay has led the company from concept to market leadership. Prior to Bidgely, Abhay worked at a combination of energy and technology companies including Grid Net, Echelon and Sun Microsystems. He holds a B. Tech from the Indian Institute of Technology Delhi, M.S. from University of Southern California and M.B.A. from Santa Clara University.


Arsham Hatambeiki Arsham Hatambeiki, Senior Vice President, Product & Technology, Universal Electronics Inc.
Twitter ID: @arsham11

Arsham Hatambeiki serves as Senior Vice President, Product & Technology at Universal Electronics Inc. (UEI), where he is responsible for developing and overseeing corporate technology and product groups across home entertainment and IoT markets served including residential, hospitality and light commercial; as well as SaaS offerings such as nevo.ai virtual assistant platform, and QuickSet Cloud™ powering more than half a billion smart devices globally. Hatambeiki joined UEI in 2004 as a lead system architect for home connectivity, where he developed an ecosystem of premium home control products across connectivity frameworks. In 2008, he became Director of Advanced Technology, responsible for innovation in advanced communication and technologies. During this time, Hatambeiki played a critical role developing numerous award winning products (including 2017 Technology & Engineering Achievement Emmy Award for work on Contextual Voice Navigation Technologies) and involved in industry alliances shaping the future of smart home, and serves on the advisory board of Firedome – cybersecurity designed for IoT. Hatambeiki holds a Master of Science degree in Computer and Communications Engineering, and research background in areas of data communication networks and security, artificial intelligence and optimization algorithms.


Taylor Jantz-Sell Taylor Jantz-Sell, Smart Home Strategy Lead, EPA ENERGY STAR

Taylor Jantz-Sell (she/her/hers), U.S. Environmental Protection Agency, (EPA) ENERGY STAR. Since 2007 Taylor has been working to advance adoption of energy efficient, high performing lighting products. Since 2017 she has also been working to leverage smart home products and services for effortless home energy management as dynamic as the market. She leads the teams behind ENERGY STAR lighting products and Smart Home Energy Management Systems (SHEMS). She has a deep passion and commitment to equity and social justice and is committed to learning and living these values in her personal life and through her work. Before settling down in Washington, DC to start a career and family, Taylor was a globetrotter. In High School she spent her spring breaks building for communities in need (from a community center in Tobago to a school in Brazil), in college she spent a Semester at Sea (meeting Desmond Tutu and Fidel Castro) and lived in Thailand.


Sean Miller Sean Miller, President, PointCentral
Twitter ID: @Sean_T_Miller

Sean Miller is president of PointCentral, a subsidiary of Alarm.com and the leading smart property platform for long-term and short-term managers of single-family and multifamily rental properties. Outside of having a lifelong passion for technology, Mr. Miller has over 10 years of professional experience with B2B and B2C IoT/home automation technology.


Felicite Moorman Felicite Moorman, CEO, STRATIS IoT
Twitter ID: @FeliciteMoorman

Felicite Moorman is an award-winning technology entrepreneur and attorney with over twenty-five years of experience founding and building companies. She has earned an international reputation as a go-to Internet of Things industry expert, developing pioneering strategic partnerships and unprecedented technology strategies and initiatives in IoT. As an international speaker and columnist, she has been featured in dozens of mass media outlets and publications. Currently, Moorman is the CEO and CoFounder of STRATIS, which is a smart apartment and intelligent buildings IoT platform for Multifamily and Student Housing.


Amit Narayan Amit Narayan, CEO, Autogrid

Amit is the Founder and CEO of AutoGrid, Inc. From 2010 to 2012, he was the Director of Smart Grid Research in Modeling & Simulation at Stanford University, where he led an interdisciplinary project related to modeling, optimization and control of the electricity grid and associated electricity markets. Prior to founding AutoGrid, Amit was the Vice President of Products at the publicly traded company Magma Design Automation, Inc. (Nasdaq: LAVA), where he led the product development and product management teams responsible for Magma’s flagship product in the design implementation area.
 
Over one third of all semiconductor chips used in consumer electronic devices — such as smart phones, blue-ray players and video games — were designed using products developed by Amit’s team at Magma. Prior to joining Magma, Amit founded Berkeley Design Automation, Inc. (BDA), a venture-backed company in analog and radio-frequency semiconductor design software and served as its founding CEO and later Vice President of Engineering, responsible for all research and product development activities, as well as customer engagements. Under Amit’s leadership, BDA saw its products adopted by over 100 semiconductor companies in the world (including 20 out of the top 25). For his work at BDA, Amit received the EDN’s “Innovation for the Year” award in 2006. Amit received his B. Tech. in Electrical Engineering from Indian Institute of Technology at Kanpur and Ph.D. from University of California at Berkeley. He has published over 25 papers about design automation, holds seven U.S. patents and is an active advisor to several startup companies in the Bay Area.


Jenny Roehm Jenny Roehm, Senior Manager, Utility Solutions, Smart Grid Services, Schneider Electric

Jenny Roehm is part of a dynamic Schneider Electric team delivering digital energy management solutions. Their goal is to enable businesses and homeowners to truly manage their energy consumption, and work on the principle that local utilities are, and should remain, trusted advisors for their customers. Jenny works with her team to develop solutions centered around strengthening the relationship between utility and consumer to save energy and deliver resources for grid management. Her current work leverages her nearly 30 years of experience to focus on the integration of demand side resources; working with utilities and customers to integrate demand response, storage, on-site generation and energy efficiency into a single approach. Jenny Roehm has managed load control programs, worked with utilities as they implement programs and has experience conducting measurement and verification studies on energy efficiency and demand response projects.


Emilie Tullis Emilie Tullis, VP of Product & General Manager, Demand Management Solutions, Uplight
Twitter ID: @uplight

Emilie Tullis is Head of Demand Management Solutions including Uplight's Orchestrated Energy, a tailored end-to-end approach to demand response. She leads Uplight's efforts to deliver solutions with focus on customer comfort while still delivering the highest per household load shift. Emilie is passionate about changing the way we value and consume energy with a balance of advanced technology and pragmatic customer experience. Before joining Tendril, Emilie ran lithium-ion and power electronics development for electric vehicles, data centers and the military. She offers a deep understanding of energy storage technology and the capabilities and shortcomings within this landscape. She has an MS in Mechanical Engineering from the University of Michigan and a BS in Mechanical Engineering from the Georgia Institute of Technology.


Speakers


Travis Allan Travis Allan, Vice-President of Public Affairs and General Counsel, FLO | AddEnergie
Twitter ID: @servicesflo


Bob Champagne Bob Champagne, GM North America, Grid4C

Bob Champagne is General Manager of North America at Grid4C, a leading provider of AI powered smart meter enabled analytics and its applications across the energy and utilities value chain, including digital customer engagement, grid orchestration, resource planning and integrations with home servicing offers.
 
Throughout his career, Bob has worked with numerous utilities and energy providers to digitally transform their business through the application of advanced customer analytics and supporting technology. As a consultant with firms such as at KPMG, UMS Group, and onVector, he worked with over 120 utilities worldwide, leading data-driven transformation initiatives across customer operations, infrastructure, and resource planning areas. Bob also served as Senior Vice President of Market Development at Innowatts, an in AMI-enabled analytics and load forecasting provider focused on the competitive ‘retail energy’ sector. Just prior to joining Grid4C, Bob led the development of the “Digital Utility Collaborative” for TMG Consulting, a 100+ member research and best practices community focused on advancing the range of AI-enabled customer technology solutions shaping the future of utility digitalization.
 
Bob is a native of New Orleans and a graduate of Louisiana State University.


Kent Dickson Kent Dickson, Co-founder and General Manager, Yonomi
Twitter ID: @yonomi

Kent Dickson is the co-founder and General Manager of Yonomi, the simple smart home integration platform. Yonomi, part of the Allegion family of brands, makes it easy for innovators to build great apps and devices that connect with the smart home. Kent has served in a number of innovative and entrepreneurial roles throughout his career spanning the domains of IoT, Cloud Computing, Machine Learning and Enterprise Software. Kent holds a BS in Aerospace Engineering and an MBA from the University of Colorado, Boulder. He is a father of three and loves cycling and skiing.


Brian Farhi Brian Farhi, Head of Energy Services Partnerships, Google Nest

Brian Farhi is a market and product strategy professional with more than 20 years of experience in the distributed energy and demand-side management fields. ? ?

As the Head of Services & Retail Energy Partnerships at Google, Brian works with DERMS providers, Retail Energy Providers, Distributed Energy Resource companies and others to help those organizations and their customers deploy solutions focused on load management, conservation, and customer engagement through Google Nest's products and services.? ?

Previously, Brian was Vice President of Marketing and Business Development at SolarNexus – a software company providing the solar industry with business management software.  Prior to that, Brian was a product manager at SunPower, leading its inverter and data monitoring system definition and development, helped launch the US business unit of Fronius inverters, led DOE solar and storage-related research projects at the Florida Solar Energy Center, and was the first Associate at a seed-stage cleantech VC firm.  Brian has an MBA from UC Berkeley’s Haas School of Business, an MS in Civil Engineering from the University of Colorado's Building Systems Program, and a dual BA in Physics and Sociology from Colgate University.


Rob Gilpin Rob Gilpin, Director of Business Development, American Water Homeowner Services

As Director of Business Development, Rob leverages his 24 years of utility specific sales experience to enhance Customer Engagement and Experience. Incorporating a variety of technologies and service solutions, Rob helps utilities harness the power found Behind The Meter to increase customer satisfaction and generate ongoing revenue above and below the line. Throughout his career Rob has partnered with numerous utilities including Oncor, Ameren, Eversource, Avista, Xcel Energy, OUC, JEA, CPS Energy, Georgia Power, Alliant Energy, Evergy and Alabama Power.


Michael Grasso Michael Grasso, EVP & Chief Marketing Officer, Sunnova
Twitter ID: @michaelpgrasso

Michael Grasso serves as EVP and Chief Marketing Officer focused on driving Sunnova’s mission to "Powering Energy Independence", managing the services portfolio, product strategy, business development, grid services initiatives, pricing, lead acquisition, brand and customer experience. Mr. Grasso previously served as Chief Marketing Officer of Sunrun Inc., a publicly traded provider of residential solar electricity, from 2014 to 2017 and as Chief Marketing Officer of TXU Energy Retail Company LLC, a provider of residential, commercial, and industrial electricity, from 2009 to 2014. Mr. Grasso held various executive and brand management roles at the United Services Automobile Association from 2007 to 2008 and at AT&T Inc. from 1992 to 2007. Mr. Grasso brings to Sunnova more than two decades of marketing experience with companies in the energy, financial services, internet, video and telecommunications industries. Mr. Grasso received his Master of Science degree in Telecommunications Management from Washington University and his Bachelor of Arts degree in Computer Science and Applied Statistics from St. Mary’s University.


Jonathan Houle Jonathan Houle, Product Marketing Manager, ecobee Energy

Jonathan has spent his career working to help energy consumers save on their bills and reduce their environmental impacts. As Product Market Manager, Energy at ecobee, Jonathan works with Sales, Marketing and Product teams to best position ecobee’s products and solutions with both consumers and utility clients. Most recently, Jonathan was a key member in bringing to market eco+, the most advance smart thermostat software for energy management in market.
 
Prior to ecobee, Jonathan held various role at Toronto Hydro, CLEAResult and Direct Energy. Jonathan holds a Bachelor of Applied Science in Industrial Engineering from the University of Toronto. In his spare time, he likes to spend time outdoors cycling and skiing and hopes that his work in DSM will maintain these activities for many generations to come.


Suleman Khan Suleman Khan, CEO, Swell Energy
Twitter ID: @swellenergy

As CEO of Swell Energy, a home energy and grid services company, Suleman directs Swell's customer acquisition, project development, project finance and grid services efforts. In the decade prior to launching Swell, Suleman worked at the nexus between renewable energy and structured finance, productizing solar and energy storage for the residential and commercial markets. In this capacity, Suleman helped establish new energy divisions within various companies including Tesla, NRG and FirstSolar, and also led the development of several renewable energy startups. Suleman previously worked on the structured credit products desk at Citigroup, as well as within Citigroup's investment banking M&A division and Prudential's alternative investments group. Suleman also served as Senior Advisor to the Financial Crisis Inquiry Commission under the Obama administration's initiative to safeguard against future financial crises. Prior to his capital markets work, Suleman worked within the microfinance sector with global and regional organizations including the UNDP and the Zimbabwe Association of Microfinance Institutions. Suleman has an academic background in financial engineering and political science and serves as advisor to various energy access and water reclamation initiatives.


Brett Lasher Brett Lasher, Executive Director, New Growth & Development, Cox

Brett Lasher is an innovation leader who heads the Energy & Smart Resources theme for Cox Communications’ New Growth & Development (NG&D) group.  In this role, he is responsible for ideating around new opportunities (both B2B and B2C) in electricity, water, gas and oil and then working to de-risk and commercialize these initiatives.  One of the most relevant initiatives which his team is currently developing is a next-generation home energy management system focused on optimization and automation. Prior to his work in NG&D, Brett spent time at Cox in both the Corporate Strategy and M&A functions.
 
In addition to his professional life, Brett shares a passion for improving K-12 education in urban communities.  He also serves on the Board of Directors for the Kindezi Schools, a network of charter schools around Atlanta and is a member of the Young Professionals for Excellence in Education (YPEE).
 
Brett holds a B.S.Econ in Finance from the Wharton School at the University of Pennsylvania and a M.B.A. from Duke University.


Peter Lilienthal Peter Lilienthal, Global Microgrid Lead, HOMER Energy by UL

Dr. Peter Lilienthal is the CEO of HOMER Energy. Since 1993, he has been the developer of the National Renewable Energy Laboratory’s HOMER® hybrid power optimization software, which has been used by over 250,000 energy practitioners in 193 countries. NREL has licensed HOMER Energy to be the sole world-wide commercialization licensee to distribute and enhance the HOMER model.
 
Dr. Lilienthal was the Senior Economist with International Programs at NREL from 1990 – 2007. He was one of the creators of NREL’s Village Power Program. He has a Ph.D. in Management Science and Engineering from Stanford University. He has been active in the field of renewable energy and energy efficiency since 1978. This has included designing and teaching courses at the university level, project development of independent power projects, and consulting to industry and regulators. His expertise is in the economic and financial analysis of renewable and micro-grid projects.


Håkan Ludvigson Håkan Ludvigson, CEO & Founder, Eliq
Twitter ID: @hakanludvigson

Hakan Ludvigson is co-founder and CEO of Eliq, helping utilities to reinvent their customer relationships for the digital era by equipping customers with AI-backed insights and apps to take control of their energy usage. Eliq is Hakan's second venture into data science, previously having founded Industry 4.0 analytics company Acosense (Spotlight:ACOS).


Frank Menocal Frank Menocal, Chief Technology Officer, ENTOUCH


Joel Miller Joel Miller, Principal Supervisor, DTE Energy

Joel Miller is a Principal Supervisor for Energy Efficiency at DTE Energy where he led the development and commercialization of the DTE Insight mobile app and Energy Bridge.  Since 2020, Joel is now leading Residential Marketing for MIGreenPower.  DTE Energy’s MIGreenPower renewable provides cost effective options for customers to support even more renewable energy in Michigan.
 
Joel’s primary focus are those processes and tools that gain deep insight into customer behaviors, market potential, and the application of emerging technology that delivers an excellent customer experience.


John Romero John Romero, VP, Industry Solutions, Landis+Gyr

John Romero is the Vice President of Industry Solutions for Landis+Gyr and is responsible for leading the vision and strategy for leveraging the portfolio of technology to develop customer solutions for grid modernization and smart-city applications.  John worked in the utility industry for 30 years leading several areas in water, wastewater, gas and electric.  His experience includes system operations, long-term gas and electric resource planning, transmission and distribution planning, renewables, energy efficiency, water treatment and construction.  He holds an MBA with an emphasis in Finance and a Bachelor of Science in Electric Engineering, both from the University of Colorado at Colorado Springs.


Rory Lewis Rory Lewis, Director, Utility Solutions, North America, Mprest

As mPrest’s Director of Utility Solutions, Rory Lewis provides industry engagement, product innovation, solution design, project sponsorship, product requirement definition, marketing support for all mPrest utility offerings.?
 
- Grid Edge and Distribution solutions focused on integration of DER into grid operations; Orchestration, Analytics, IoT and Optimization?
- Asset Health/Performance Management solutions for T&D equipment and systems
 
Rory is an energy and utility market software professional with twenty-eight years’ experience in industry engagement, product design and management, sales, consulting and support.  Deep expertise in system level analysis at the intersection of complex engineering systems and business processes.


David Schlosberg David Schlosberg, VP, Energy Market Operations, Enel X North America
Twitter ID: @EnelXChargingNA

As Vice President of Energy Market Operations, David Schlosberg leads the company's energy market strategy, program design and operations. He provides industry leadership on electric vehicles, vehicle-grid integration and distributed energy resource management in regulatory and legislative forums. Previously, David was Principal, Energy Market Analysis, within Google's Access & Energy division, where he was responsible for regulatory activities as well as related business development initiatives with utilities, energy management providers and renewable energy companies. Before Google, David held regulatory and government affairs roles with BrightSource Energy, a provider of large scale solar thermal power plants. David received his BS in Economics from the University of Pennsylvania's Wharton School of Business and an MBA from UC Berkeley's Haas School of Business.


Laurent  Schmitt Laurent Schmitt, Head of Utility & European Markets, Ossiaco
Twitter ID: @laurentschmitt

Laurent Schmitt joined Ossiaco in early 2021 as Head of Utilities and European Initiatives. For the last 25 years, Laurent has worked in both public and private organizations with the goal of automating and digitizing the global energy industry. Prior to joining Ossiaco, he held the positions of Secretary General of the European Network of Transmission System Operators (ENTSO-E) and Global Smart Grid Strategy Leader at GE Grid Solutions. His previous work spans across Europe, the United States and Asia, and touches all sectors of the energy value chain from power generation controls, energy trading and markets to grid management including distributed energy resource (DER) integration and community microgrids.
 
Laurent is a member of several strategic industry committees including CIGRE, IEC, EPRI and acts as Vice Chairman of the European ETIPSNET platform responsible for coordinating European grid related innovation at scale. He has been named one of the most influential Smart Grid industry leaders on numerous occasions and is active on his LinkedIn and Twitter where he discusses topics around grid digitization.
 
Laurent is based in France and a strong believer in the need to accelerate the energy system transformation towards prosumers to reach net-zero ambitions by 2050. He graduated in Power System Engineering from Supélec in Paris and holds an Executive MBA from INSEAD, France.


Alex Segars Alex Segars, Product Lead, Connected Home, Reliant
Twitter ID: @reliantenergy

Alex Segars is an accomplished business development and marketing professional with a passion for technology, including special interests in voice and artificial intelligence. In her current role at NRG Energy Inc. as innovation manager for Reliant, Alex works to bring customers new and innovative tools and technologies to better understand and manage their energy footprint, all while protecting their most valuable investment – their home. In the last few years at NRG, Alex has also supported new product development, roadmap planning, launch execution and lifecycle management for security and home automation businesses. She began her career in marketing, with experience in both large corporate and small business environments. Originally from Albuquerque, New Mexico, she is a proud University of New Mexico Lobo. Alex and her husband, Matt, currently reside in Houston, Texas and enjoy spending time with their two sons and tackling a variety of home improvement projects.


Christopher Turner Christopher Turner, Director of Community Solar, Arcadia
Twitter ID: @arcadia

Christopher Turner is currently Arcadia's Director of Community Solar. While in his role, he leads all business development activities for the company's community solar services. Before his time at Arcadia, Christopher was at Vivint Solar where his latest role focused on the origination and development of strategic partnerships while apart of the company's Business Development team. Prior to his time in business development, he was a member of Vivint Solar's Capital Markets team tasked with strategic market expansion, consumer financing and new product development.


Mike Wajsgras Mike Wajsgras, Executive Director, Innovation and Growth, Constellation Energy
Twitter ID: @mwaze

Michael L. Wajsgras joined Constellation Energy in November 2010. In his current role he oversees the innovation and growth initiatives, partner relationships, and new channel development that encompass the full suite of Constellation’s energy products and services portfolio for the residential and small commercial customer segments.  Current partnerships under management include IoT technology, digital, and national retail channels, as well as a variety of service provider relationships.??Wajsgras’ experience includes 20 years of business and channel development with several leading communications providers including Sprint Nextel, Qwest, and MCI, as well as several start-up ventures.  While at Sprint Nextel, he managed a national sales and support organization focused on implementing custom wireless network solutions for the company’s’ largest commercial and public-sector customers.  Prior to that, as the founder of the Competitive Local Services business at Qwest, Mr. Wajsgras successfully launched the competitive local telecom services for Qwest/LCI International, a business that grew to a run rate of over $100M in annual revenue in first 12 months before the company was acquired.  He began his career at Ernst & Young in Washington, D.C.  
?Mr. Wajsgras is active in multiple community and civic initiatives.  He was the founding member of the Algonkian Youth Lacrosse Club that was organized to bring competitive lacrosse to the community.  The organization currently serves over 300 boys and girls between the ages of 8-15 years old.
 
Wajsgras received an MBA and a BS in accounting from the University of Maryland Robert H. Smith School of Business.


Paul Williams Paul Williams, GM Product Management & Growth, GE Lighting, a Savant company
Twitter ID: @netracer280

Paul Williams is the General Manager of Product Management and Growth for GE Lighting, a Savant company where he is charged with reimagining lighting solutions from America’s most trusted lighting brand. With a deep focus on the connected home and the company’s C by GE brand, Paul leads the company’s growth category product management teams, its go-to-market strategy and its external partner ecosystem to propel lighting’s role at home and enable new platforms for growth.
 
Paul brings more than 30 years of business operations leadership and hardware and software development within high-tech industries. This includes more than a decade of executive leadership at Control4, a manufacturer of home automation solutions, where he led the company’s global product management and research and development teams, supported the company’s merger and acquisition activity, delivered award-winning solutions and helped build the company from a start-up to an IPO with double-digit, year-over-year growth. 
 
During his time at Control4, Paul also led high-profile hospitality projects, including organizing and outfitting the MGM City Center project in Las Vegas, at the time the largest privately funded construction project in US history, with controls platforms across both the Aria and the Mandarin Oriental. The hotels opened to acclaim as some of the most technologically advanced hotels in the world.
 
Prior to his deep leadership and operations roles at Control4, Paul held critical leadership positions and oversaw vast teams with a proven track record at Levelor/Kirch, a large-scale window covering operations and a Newell/Rubbermaid Company, Phobos/Sonicwall and in professional audio at Harman International. 
 
Paul has been a speaker at dozens of industry events and is often sourced and cited by the media on connected home topics.


Moderators


Jennifer Kent Jennifer Kent, Vice President, Research, Parks Associates
Twitter ID: @JenniferMKent
Website: http://www.parksassociates.com

INDUSTRY EXPERTISE: Connected Health, Connected Home Technologies and Services, Connected Entertainment Products and Services

Jennifer manages the research department and Parks Associates' process for producing high-quality, relevant, and meaningful research. Jennifer also leads and advises on syndicated and custom research projects across all connected consumer verticals and guides questionnaire development for Parks Associates’ extensive consumer analytics survey program. Jennifer is a certified focus group moderator, with training from the Burke Institute.

Jennifer earned her PhD in religion, politics, and society and an MA in church-state studies from Baylor University. She earned her BA in politics from the Catholic University of America in Washington, DC.

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Elizabeth Parks Elizabeth Parks, President, Parks Associates
Twitter ID: @elizparks
Website: http://www.parksassociates.com

Elizabeth leads the marketing team and supports the research and operations teams. Elizabeth manages and directs the integrated strategic communications plan for Parks Associates, including advertising, public relations, and marketing campaigns for research and events hosted by Parks Associates. Elizabeth is the key organizer for all of Parks Associates' events, including CONNECTIONS™. She also supports Parks Associates' Business Development Team with prospective client searches, overall support, and maintenance of Parks Associates' databases.

Elizabeth joined Parks Associates on a full-time basis in 1998 after graduating from the University of Texas at Austin with a BA in psychology.


Patrice Samuels Patrice Samuels, Senior Analyst, Parks Associates
Twitter ID: @PatriceatParks
Website: http://www.ParksAssociates.com

INDUSTRY EXPERTISE: Television Services, Broadband Services, Technical Support Services, International Markets, Digital Music

Patrice Samuels studies digital home technical support services across global markets, with a focus on market trends, business models, and provider strategies. In addition to exploring events and disruptions in the technical support space, she examines pay-TV and broadband services in North America and Europe, digital media, and digital music services.

Patrice earned her MBA from Texas A&M University at College Station and BSc. in Psychology from the University of the West Indies in Kingston, Jamaica.

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QUESTIONS ABOUT SPEAKING?
Please contact Mindi Sue Sternblitz-Rubenstein at Parks Associates or call 972-490-1113.