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October 16, 2018

34% of U.S. pay-TV subscribers changed their service in the past year

Ahead of inaugural Future of Video conference, firm releases new research showing consumers experimenting with new OTT services  

Leading entertainment research firm Parks Associates reports approximately one-third of pay-TV subscribers in U.S. broadband households changed their pay-TV services between 1Q 2017 and 1Q 2018. Fifteen percent of pay-TV subscribers, slightly less than half of all who made changes in the past year, downgraded to a less expensive TV service.  The firm will highlight these findings and their implications for the video industry at the inaugural Future of Video: OTT, Pay TV, and Digital Media on December 10-12, 2018, at Marina Del Rey, Calif.

“OTT subscriptions are on the rise, reaching 64% of U.S. broadband households, as pay-TV subscriptions decline, so all players are looking for that magic combination of service types, content, and pricing in order to secure subscribers,” said Elizabeth Parks, Senior Vice President, Parks Associates. “Our research helps illuminate consumer interest and expectations as well as enhance the understanding of disruptive business models and technologies in order to craft optimal video service strategies.”

 Recent Changes Made to Pay-TV Services | Parks Associates 

Parks Associates today announced multiple new deliverables, now available for purchase, assessing big data, pay TV, smart TV and streaming media player platforms, esports, and OTT video services.

New Parks Associates 360 Deep Diveconsumer research deliverables include the following:

Churn and Retention in Pay TV examines the current state of churn among pay-TV providers, with a specific look at cord cutting, the impact of new OTT video services and skinny bundles, triggers to churn, and effective retention tools.

Sports vs. Esports: Audience, Spending, and Consumption examines changing consumption habits regarding sports in the U.S. market, assesses the esports viewer, measures uptake of sports-related content services, and identifies sports audience segments for both traditional and emerging sports.

Adoption and Perception of OTT Video Services mines from an extensive database of OTT consumer survey data to show how adoption has changed over time and reveal trends in adoption and use of various OTT video services.

Alternative Content Consumption helps players capitalize on these new, unique video sources in order to attract viewers and remain relevant.

New Parks Associates industry reports include the following:

TV Services: Pay-TV in a Data Driven World focuses on the impact of big data on the pay-TV industry, both today and in the future, including profiles of major players.

Smart TVs vs. Streaming Media Players: Winning Over Consumers examines and compares smart TVs and streaming media players platforms, including adoption, use, capabilities, partnerships, and market strategies of major players.

Digital Natives - The Rise of Esports analyzes the economics of esports, identifies the current market players and their market strategies, sizes the esports audience, and ascertains potential market opportunities for companies interested in monetizing the esports market.

At its inaugural executive conference Future of Video: OTT, Pay TV, and Digital Media, Parks Associates and industry leaders will share insights on new trends in the video and connected entertainment industries, with insights on consumer behaviors and preferences and the challenges for the video industry in meeting these expectations. For more information, visit www.fov2018.com.

More information about Parks Associates’ research is available at www.parksassociates.com. To schedule an interview with an analyst or to request specific data, contact Julia Homier at julia.homier@parksassociates.com, 972-996-0214.

About Future of Video: OTT, Pay TV, and Digital Media

Future of Video: OTT, Pay TV, and Digital Media brings together senior leaders to share insights on new trends in the video and connected entertainment industries, with insights on consumer adoption, churn, and spending. The event provides insight into successful OTT strategy deployments, challenges for pay-TV providers, the role of connected CE in the growth of video viewing, new content formats, and the overall impact to the video market.

Future of Video addresses new strategies for cableco, OTT, and mobile service providers to provide high-quality customer service, retain subscribers and attract new customers, and design bundled options through new distribution strategies.

Future of Video takes place virtually on February 10, March 31, May 5, July 21, and September 10, 2022, with an in-person conference on December 12-14, 2022. For more information, visit www.futureofvideo.us. Register Now.