 Low
Cost Device Deployment & User SupportThis seminar on
“Low-Cost Device Deployment and User
Support” addressed the growing management requirement
generated by increasingly intelligent interconnected devices,
such as mobile handsets, set-top boxes, and home gateways,
found in the broadband home.
With one trillion devices expected to be in existence in
the next 15-20 years this is growing issue for service
providers. In solving device-based management issues service
providers will not only reduce support and delivery costs and
provide better customer experience, but will also add new
service revenues.
Questions?
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Speakers for TM Forum’s
Device Management Summit
Chris Ballard, who leads the TM Forum’s Device
Management interest group, will be joined by Abraham Joseph
of the Device Management Forum to outline business
drivers for device management and the scope and direction of
the TM Forum’s own interest group. The speaker panel lineup
also includes:
- Paul Coxhead from Coxhead Consulting who
has spent a long career working for BT
- Dr. Plamen Nedeltchev from Cisco’s internal IT
organization
-
Chuck Trent, VP
Information Technology, Cisco Systems
- John Fisher from Peak8 Solutions
- Robin Mersh, COO from the DSL Forum
- Frank den Hartog, Chair of the Remote Device
Management Group from the Home Gateway Initiative
- Stan Moyer, President of the OSGi Alliance
-
Chris Albano, Director -
Home Networking and CPE - Office of the CTO from Comcast
-
Jim Thomsen, Product
Line Manager at Westell
-
Jim Hunter, CTO, 4HomeMedia
-
Matthew Herdein,
Executive Director at Telcordia
Agenda-at-a-Glance
| 8:25am |
Chair’s Welcome & Opening Remarks |
| 8:30am |
Business Drivers for Device Management |
| 9:00am |
Perspectives I:
Understanding the End-User Needs of the Large Corporate
Enterprise |
| 9:30am |
Perspectives II: The Role of Enabling
Technologies from Today's Device Manufacturers |
| 10:30am |
Coffee Break |
| 11:00am |
Perspectives III: Service Providers
Extending the Management Reach to the End Customer
Device |
| 11:30am |
TM Forum End-User Device Management
Interest Group |
| 12:00pm
|
Lunch and Networking |
| 1:00pm |
Working in Harmony for an Enhanced End
Customer Experience |
| 1:45pm |
Managing the Enterprise Teleworker |
| 2:15pm |
Delivering Device User Support |
| 2:45pm |
Coffee Break |
| 3:05pm |
Solutions: Related Industry Standards |
| 3:35pm |
Q&A / Discussion |
| 3:50pm |
Chair’s Closing Remarks |
| 4:15pm |
Opening
CONNECTIONS™ Keynote -
Register for
CONNECTIONS™ |
The TM Forum is the world’s leading trade association
focused on management of information, communications, and
entertainment services. TM Forum helps its members by defining
best practices, guidelines, and standards for operational
processes and systems to enabling better automated processes
by deploying operational systems that require lower
integration effort across the service delivery chain. The TM
Forum has formed an interest group of hardware, software, and
service provider companies to investigate the feasibility of a
common industry approach to user-device management which will
be explored during this event.
For further details, please visit
www.tmforum.org/device Questions?
Contact Us
|
