CONNECTIONS™ sessions offer a mix of market research, analysis, and industry insight. This approach is unique among conferences and necessary to capture the complexity of the Digital Living space and to see the opportunities in these interconnected markets.
Contact Mindi Sue Sternblitz-Rubenstein at Parks Associates with questions about speaking.
Monday, May 20
Cloud, Apps, and Big Data Surround the Connected Home
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10:30 AM
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Opening Comments: The Impact of Mobility on the Connected Home - Murano, Rooms 3203/3303
Almost every consumer experience now has a mobile component, from video viewing to controlling home systems, and new service offerings tap into the growing consumer expectation for ubiquitous access, both fixed and wireless. The opening comments, presented by Parks Associates President Stuart Sikes, provide an overview of the event focus and the market opportunities in the digital home space.
Stuart Sikes, President, Parks Associates
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10:45 AM
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The Evolution of the App Ecosystem - Murano, Rooms 3203/3303
Apps are the new consumer service interface and content access point. Connected device penetration, particularly smartphones, paired with consumer demand for content is the foundation for a new media development, distribution, and monetization environment – the app ecosystem. This session addresses the impact of apps on the connected home industries and how apps on connected devices are changing all the processes for content discovery, promotion, and awareness.
SPEAKERS
David Adams, VP Corporate Development, Accedo
Michael Oiknine, CEO, Apsalar
Ray Pun, Director of Mobile Strategy, Adobe
Alison White, Senior Business Development Manager, Pandora
Steve Willmott, CEO, 3scale
MODERATOR
Harry Wang, Director, Health & Mobile Product Research, Parks Associates
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12:00 PM
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Keynote - Realizing the Connected Life …into a new world of potential - Murano, Rooms 3203/3303
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Kevin Petersen
President
AT&T Digital Life, Inc.
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The security industry is very fragmented and underpenetrated with fewer than 20 percent of households in the United States subscribing to home security services. Further, home automation is still in its infancy and currently in less than one percent of U.S. households. Until now this market has been geared toward the high-end, tech-savvy consumer with very little flexibility.
Kevin Petersen, president, AT&T Digital Life, Inc., presents the opening keynote, highlighting the unique value propositions for home management services. The keynote covers new growth opportunities in this emerging market and how AT&T Digital Life is addressing the need for a fully integrated personalized home security and automation service.
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12:30 PM
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Lunch - Murano, Rooms 3205/3305
Sponsored by Sprint
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1:30 PM
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Leveraging Big Data for the Home into Profitable Offerings - Murano, Rooms 3203/3303
Data analytics can help home systems operate efficiently while increasing user comfort, convenience, and security. The list of beneficiaries also includes insurance companies, energy utilities, service providers, and police and fire departments. This session addresses the expanding role of data analytics in the home and the impact on partnerships, competition, and product deployments.
SPEAKERS
Scott Hublou, SVP Product and Customer Operations, EcoFactor, Inc.
Dave Oberholzer, Director, Energy Products & Business Development, Earth Networks - WeatherBug
Paul Rauker, Americas Strategic Marketing Director, Honeywell
Adam Tichelaar, Director of Program Management for Connected Home Solutions, Amdocs
Steve Troisi, Big Data Business Value Assessment Consultant, Energy & Utilities Industry, IBM
MODERATOR
Tom Kerber, Director, Research, Home Controls & Energy, Parks Associates
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2:30 PM
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Networking Break - Murano Foyer
Sponsored by Linear
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Split Sessions
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3:00 PM
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Monetization of Connected Devices: Apps and Advertising - Murano, Room 3202
App developers have a range of monetization options. They can earn revenues through downloads, in-app purchases, in-app advertisements, or personalized recommendations. But the most effective revenue model and the methods most beneficial to service providers are not always clear. This session analyzes the different business models for recommendations and second-screen services, including fee-based apps, in-app purchases, and advanced advertising, and which strategies consumers prefer.
SPEAKERS
Thomas Ahn Hicks, Head of Business Development & Strategy, adRise
Steve Cho, Head of Service Strategy, Marketing, and E-Commerce, Samsung Media Solution Center America, Samsung
Jeff Siegel, SVP Worldwide Advertising, Rovi
Victoria Steinberg, Director, Connected Devices Advertising Strategy, YuMe
Paul Woidke, SVP Strategy, Advanced Advertising, NAGRA
MODERATOR
Heather Way, Senior Research Analyst, Parks Associates
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A Castle in the Clouds: Building Revenues via the Personal Cloud - Murano, Room 3302
Initially, the personal cloud revolved around remote storage of content, with online services providing consumers with the ability to store and retrieve digital files online. Today, a variety of products and services continue to push the boundaries of the personal cloud. This panel examines new service opportunities in the personal cloud, emerging business models, consumer adoption, market challenges, and the future of the personal cloud.
SPEAKERS
Steve Bourgeois, VP Cloud Strategy, Ericsson
Ron Haberman, Co-Founder, CiiNOW, Inc.
Biju Nair, EVP & Chief Corporate Strategy Officer, Synchronoss
Scott Vouri, General Manager for Connected Life Products, Western Digital
MODERATOR
Brett Sappington, Director, Research, Parks Associates
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Healthy Living in the Digital Home: Opportunities and Strategies - Murano, Room 3301
Consumers are turning to connected devices and apps to support new lifestyle choices and healthy behaviors. This demand is creating new opportunities in health and wellness-focused services, products, and app development. This session looks at the transformative impact of digital home technologies and mobile innovations on the healthy living industry. Speakers examine new offerings and products and the challenges surrounding consumer privacy and business models.
SPEAKERS
Jason Goldberg, President, IDEAL LIFE INC.
Jody Holtzman, SVP, Thought Leadership, AARP
Geeta Nayyar, Chief Medical Information Officer, AT&T ForHealth, AT&T
Kevin O'Connor, President, Logicmark
Raphaela O'Day, Ph.D, Director of Participation and Engagement Research and Insights, Wellness & Prevention, Inc., a J&J company
Kian Saneii, CEO, Independa
MODERATOR
Harry Wang, Director, Health & Mobile Product Research, Parks Associates
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Split Sessions
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4:00 PM
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Mobile Carriers and the Consumer M2M Evolution - Murano, Room 3301
New interest from mobile carriers and a rapidly growing ecosystem of connected devices are disrupting the M2M industry and expanding M2M use cases into the consumer market. Consumers already are experiencing the leading edge of machine-to-machine communications in the form of connected CE, connected home applications, and connected cars. This session explores the ways in which greater mobile carrier involvement in the M2M industry will drive consumer-facing use cases forward and how consumer interaction with the “Internet of Things” will force the evolution of the M2M industry.
SPEAKERS
John Horn, President, Raco Wireless
Matt Jennings, Vice President - Digi Solutions Group, Digi International
David Jumpa, Chief Revenue Officer, Airbiquity, Inc.
Erik Kling, Vice President New Business Development, Vodafone
Stephen Snyder, VP, Business Innovation, Media & Telecom, Wipro Technologies
Larry Zibrik, Vice President, Market Development, Sierra Wireless
MODERATOR
Jennifer Kent, Research Analyst, Parks Associates
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Content Delivery: Blending Mobile and Video - Murano, Room 3302
A growing consumer appetite for mobile video content and a willingness among content owners to make their programming available would seem to be a perfect combination for operators. However, despite advances in adaptive streaming and compression technologies such as HEVC, getting quality video to a changing array of mobile devices on multiple operating systems is difficult and expensive. This panel offers a deep look at the problem, suggests solutions, and takes a look at new developments on the horizon.
SPEAKERS
Kris Alexander, Chief Strategist, Connected Devices, Akamai
Dustin Encelewski, Director Product Marketing, Elemental Technologies Inc.
Rob Hickey, Vice President of Engineering, Azuki Systems
Kerry Travilla, Senior Director of Technology, MobiTV
Jonathan Wilner, Vice President of Products, Ooyala
MODERATOR
Brett Sappington, Director, Research, Parks Associates
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Second-screen Evolution: New Experiences and Usage - Murano, Room 3202
Every consumer experience now has a mobile component, from video view¬ing to social interaction, and these second-screen offerings tap into consumer expectations for ubiquitous access and control. This session addresses steps to improve the consumer experience, including the challenges in deploying and improving second-screen services and how content owners, TV service providers, and advertisers can benefit the most.
SPEAKERS
Sean Besser, EVP, Business Development, Partnerships & Strategy, GetGlue
Stacy Jolna, CMO, ConnecTV
Chris Kermoian, General Manager, Samsung Media Solutions Center America (MSCA)
David Schlacht, Sr. Director for Multimedia, DirecTV
DP Venkatesh, CEO, mPortal
MODERATOR
Heather Way, Senior Research Analyst, Parks Associates
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5:00 PM
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CONNECTIONS™ Networking Reception - Murano, Rooms 3205/3305
Sponsored by Parks Associates Premier Program
Premier Program Members: EcoFactor, Lowe's, MphasiS, Qualcomm, Sigma Designs, Support.com, and Sutherland Global Services
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Tuesday, May 21
Building the Experience: Evolutionary Steps to Interoperability
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8:30 AM
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Big Data and Analytics: Analyst Perspectives - Murano, Rooms 3203/3303
Complimentary to CTIA Attendees - RSVP Required - Request a Pass
Join Parks Associates to discuss the most pressing issues facing the digital home industry. Topics include the influence of big data on the relationship with the consumer and its influence in home systems, advertising, and new media.
SPEAKER
Tom Kerber, Director, Research, Home Controls & Energy, Parks Associates
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9-11 AM
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CTIA KEYNOTES
Featuring executives from Alcatel-Lucent, Adobe, General Motors, MicroStrategy, Qualcomm Technologies, Inc., Target, Telefónica S.A., and U.S. Cellular.
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11:00 AM
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Opening Comments: Mobile Devices and Apps Extending Usage in the Digital Home - Murano, Rooms 3203/3303
Apps and mobile devices are reshaping the landscape of the digital home. Mobile devices not only extend the entertainment platform but provide new revenue opportunities and control points. The app interface is becoming the model for interaction with home systems and premium content and will continue to influence and expand consumer use of CE devices.
Stuart Sikes, President, Parks Associates
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11:15 AM
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Integrating Connected Home Platforms with Connected Devices - Murano, Rooms 3203/3303
Internet-enabled devices are now common in the home. In response, nearly every OEM is developing a connected home strategy, creating applications that extend functionality and add new features and benefit to everyday products in markets including controls, energy, security, and home management. This session examines consumer demand and willingness to pay up-front and subscription fees for equipment and services. The speaker panel also analyzes different approaches for scalable platforms and the technologies that will enable the Internet of Things.
SPEAKERS
David Bercovich, VP, North America, AlertMe
Shane Dyer, President, Arrayent, Inc.
Kevin McGinnis, Vice President of Product Platforms & Services, Sprint
Alan Stoddard, Sr. Marketing Director, Honeywell Security Products Americas
Steve Shapiro, Vice President Product Solutions, ADT
Steve Wan, Senior Director Technical Marketing & Business Development, Qualcomm Inc.
MODERATOR
Tom Kerber, Director, Research, Home Controls & Energy, Parks Associates
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12:15 PM
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Luncheon Keynote - Emerging Markets for IP Home Management - Murano, Rooms 3205/3305
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Tricia Parks
CEO
Parks Associates
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This keynote from Parks Associates addresses the market for new IP services rolling out, with market analysis and consumer research covering a variety of applications, including IP home management, security, and energy management.
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1:15 PM
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Welcome Back - Murano, Rooms 3203/3303
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1:30 PM
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Keynote - Adding Value to the Device Ecosystem through Content & Services - Murano, Rooms 3203/3303

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Jonathan Kim
VP, Content & Services, Samsung Media Solutions Center (MSCA)
Samsung
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The dream of the connected home is becoming a reality. Consumers are embracing “smart” devices, and Internet connectivity is now an expectation. As we strive to achieve the digital home paradigm, a challenge remains: How do we tie devices together and create a seamless user experience?
In this session, Jonathan Kim of Samsung Media Solutions Center America discusses the evolution of the multiscreen, multi-device user experience. He shares insights on Samsung’s approach to building value across their device ecosystem through innovative content services and discusses how a better consumer experience drives opportunities for manufacturers and content providers alike.
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Split Sessions
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2:00 PM
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Mobile Payment Strategies: Reaching the Consumer - Murano, Room 3301
The mobile payment landscape is the Wild West - multitudes of start-ups and established companies have flooded the market with devices and applications addressing each step of the payment process – but consumer adoption is elusive. What will it take to reach the consumer? This session explores the state of the mobile payment ecosystem and addresses the obstacles to meaningful consumer uptake of mobile wallet applications.
SPEAKERS
John Boyd, Co-Founder and CEO, ShopSavvy
Jordan Lampe, Director of Communications, Dwolla
Tomasz J. Smilowicz, Global Head of Mobile Solutions, Citi
Erik Vlugt, VP Product Marketing, North America, VeriFone
MODERATOR
Jennifer Kent, Research Analyst, Parks Associates
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Interoperability Inside the Connected Home: Realizing a Seamless Experience - Murano, Room 3202
Consumers will adopt home controls and management solutions at different times, from different manufacturers, through a variety of channels, with the expectation that everything will be able to connect and communicate. Interoperability is key to the long-term value proposition of home systems. Companies are attacking the interoperability problem from all sides, using protocols, gateways, and the cloud to provide a seamless user experience. This session examines efforts to simplify device installation and challenges to interoperability as the number of available solutions increases.
SPEAKERS
David Foote, CTO, Hitachi
Ashu Joshi, Product Manager Connected Life Solutions, Cisco
Purva R. Rajkotia, Director, Product Management - Standards & Regulation, Qualcomm Atheros; Board Member, HomePlug Alliance
Loren Shade, VP Marketing, Allegro Software
Mark Walters, Chairman, Z-Wave Alliance
MODERATOR
Tom Kerber, Director, Research, Home Controls & Energy, Parks Associates
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Evolution of the Smart TV - Murano, Room 3302
The rise of the smart TV has disrupted the entire video ecosystem. Depending upon your position in the market, the smart TV could be a new opportunity or an emerging threat. As penetration of smart TVs increases worldwide, the video industry must adapt. This panel discusses the impact and future of smart TVs as a platform for digital content, discovery, and apps. Speakers address several recent trends, including UltraHD/4K, partnerships among service providers and device makers, and future challenges and opportunities.
SPEAKERS
Henry Choy, Co-founder & Senior VP, Business Development, Net2TV Corporation
Kurt Hoppe, Director of Smart TV Innovation and Alliances, LG Electronics
Ed Miller, SVP, Video Services and Technologies, CableLabs
Pete Schwartz, Senior Director Product Management, VIZIO
MODERATOR
John Barrett, Director, Consumer Analytics, Parks Associates
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3:00 PM
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Networking Break - Murano Foyer
Sponsored by AlertMe
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Split Sessions
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3:30 PM
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Competing for the Connected Home: What Channel Will Win? - Murano, Room 3202
Convergence around IP services and connected CE means that multiple channels are now competing for the consumer’s business within the utility, security, and home control industries. This session addresses new channels and platforms that are changing the approach to the home controls market, including new competition, the push for open standards, and successful strategies to drive consumer interest.
SPEAKERS
Stuart Lombard, President and CEO, ecobee
Kevin Meagher, Vice President & General Manager, Smart Home, Lowe's Companies, Inc.
Duane Paulson, Senior Vice President of Product and Market Development, Linear LLC
Ted M. Reguly, Director – Customer Programs and Assistance, San Diego Gas & Electric (SDG&E)
Brett Worthington, Director - Business Development, Ingersoll Rand
MODERATOR
Tom Kerber, Director, Research, Home Controls & Energy, Parks Associates
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Premium Video on Mobile Devices - Murano, Room 3301
Netflix has been successful in moving its video services onto mobile screens, dominating delivery of long-form content to tablets and smartphones. This session examines consumer habits in video consumption and looks at different ways pay-TV providers can reclaim space in mobile content delivery.
SPEAKERS
Metodi Filipov, Managing Director, iMediaShare
Solomon Israel, Head of Customer Engagements, TV & Media Practice, Ericsson
Albert Lai, CTO, Media & Broadcast Solutions, Brightcove
Larry Ma, Sr. Director, Digital Home Solutions, ZTE
Greg Owens, Marketing Director, Customer Experience Solutions, Alcatel-Lucent
MODERATOR
John Barrett, Director, Consumer Analytics, Parks Associates
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Consumer Tech Support: Advanced Tools and Infrastructure - Murano, Room 3302
The digital home includes a myriad of connected devices that share computing resources and information, making it difficult for consumers and technicians to isolate technical issues through traditional solutions. This panel analyzes emerging backend technologies that foster greater efficiencies in diagnostics, troubleshooting, and resolution as well as self-help tools and other aspects of service automation driving the tech support market.
SPEAKERS
Jeff Abramowitz, Founder and CEO, PowerCloud Systems
Scott Hardgree, Senior Director - Product Management - Premier Support, Asurion
Christopher Horning, SVP & Global Head, Solution Engineering, CSS Corp
Frank LaBarbera, SVP of Sales and Marketing, Affinegy
Kurt Thielen, CEO, UpdateLogic
MODERATOR
Patrice Samuels, Research Analyst, Parks Associates
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4:30 PM
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Networking Reception - Murano, Rooms 3205/3305
Sponsored by Cisco
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Wednesday, May 22
Leveraging Connected and Mobile Devices for Content and Controls
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8:30 AM
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The Changing Connected CE Environment - Analyst Perspectives - Murano, Rooms 3203/3303
Complimentary to CTIA Attendees - RSVP Required - Request a Pass
Join Parks Associates and our expert analyst teams to discuss the most pressing issues facing the digital home industry. Topics include the future of connected CE as consumers continue to adopt tablets, smartphones, and smart TVs - and if new form factors such as the ultrabook can challenge established platforms.
SPEAKER
Brett Sappington, Director, Research, Parks Associates
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9-11 AM
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CTIA Keynotes
Featuring executives from Deutsche Telekom, Rovio Entertainment Ltd., SocialRadar, and Walmart
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11:00 AM
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Welcome: Growth of Connected Devices, Services, and Support - Murano, Rooms 3203/3303
The growth of connected devices is resulting in new services for consumers, including home management, multiscreen video, and tech support. This short overview highlights the new opportunities in these markets.
Tom Kerber, Director, Research, Home Controls & Energy, Parks Associates
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11:15 AM
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Extending the Customer Relationship through Tech Support - Murano, Rooms 3203/3303
The fragmented nature of today’s technical support market presents an opportunity to deliver additional value by offering comprehensive services that displace and consolidate the components consumers currently use. This session examines consumer support interests and needs. Speakers discuss how the expansion of tech support business models creates opportunities for service providers, CE manufacturers, and retailers to build long-term relationships with consumers.
SPEAKERS
Joe Buggy, Senior Vice President, Customer Lifecycle Management Services, Sutherland Global Services
Manoj Chandiramani, Vice President - Technical Solutions Group, Quatrro Global Services
Larry Gordon, President, iYogi
James Morehead, VP Product Management and Corporate Marketing, Support.com
More Speakers TBA
MODERATOR
Patrice Samuels, Research Analyst, Parks Associates
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12:15 PM
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Lunch - Murano, Rooms 3205/3305
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1:15 PM
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The Price of Victory: The Future for Video Services - Murano, Rooms 3203/3303
Today’s consumers have embraced the multiscreen service standard and expect all connected screens to deliver video content. Pay-TV operators must balance consumer viewing trends with the realities of traditional business models and licensing agreements. As a result, all of the players in the video ecosystem are measuring the costs and placing their bets on the future for video services. This session highlights consumer adoption and forecasts for operator-provided multiscreen services. The panel examines the growth of multiscreen services, the changing roles of ecosystem players, trends in CE and content services, the partnership opportunities among the hardware and service industries, and the potential winners and losers in the race for the consumer’s pocketbook.
SPEAKERS
Jim Denney, VP Product Marketing, TiVo Inc.
Ben Huang, Director, Marketing, Microsoft
Joseph Lawson, Director Content Strategy and Acquisition, Verizon
Tom Williams, Vice President, Marketing and Business Development, ARRIS
David Yates, Director, Service Provider Video, Cisco
MODERATOR
Brett Sappington, Director, Research, Parks Associates
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2:30 PM
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Keynote - Thoughts from the Dream Factory: Opportunities and Issues with High-Value Entertainment Content on Mobile Devices - Murano, Rooms 3203/3303
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John Penney
EVP, Strategy, Business Development, & Worldwide Distribution
Starz
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A discussion of the global opportunities and constraints to supplying first-run TV and movie content to mobile devices. The talk highlights pre-existing conditions and business models that argue for and against more premiere entertainment content making its way to mobile devices sooner after initial TV airing or theatrical release.
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Split Sessions
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3:15 PM
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Search, Discovery, Recommendation: New Revenues and Experiences - Murano, Room 3301
Search, discovery, and recommendation are important functions in monetizing content on entertainment devices and maximizing the space on a connected screen. So far, neither consumers nor operators have found one appealing platform. A new crop of solutions help user interfaces (UIs) provide better organization, customization, and personalization while managing multiple streams of content. This session addresses the opportunities to service providers, app developers, content owners, and advertisers in building the best user interface and challenges in integrating the interface into multiple entertainment platforms.
SPEAKERS
Amit Bagga, Chief Scientist, Comcast Metadata Products and Search Services, Comcast Cable
Gabriel Berger, SVP of Sales, Digitalsmiths
Michael Earle, CEO, aioTV Inc.
Nakul Arora, Director of Product Management, Samsung Media Solutions Center America (MSCA), Samsung
Priya Rajagopalan, VP, Product Management, Rovi
MODERATOR
Brett Sappington, Director, Research, Parks Associates
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New Opportunities for Service Providers: Home Management Services - Murano, Room 3302
The growing ecosystem of connected products for the home opens up many options for service providers. Companies have to decide which services will generate recurring revenue and improve loyalty. This session examines new service options including energy management and home monitoring, hardware partnerships, and the trends in consumer interest, including the role of mobile and portable devices.
SPEAKERS
Dave Davies, Director Product Strategy and Management, Cisco
Paul Dawes, EVP, Security & Telecommunications Division, iControl Networks
Dan Flagler, Manager Product Development, Verizon
Andreas Martschitsch, Board Member, myStrom, Swisscom
Wayne Ward, Vice President – M2M Group, Sprint Nextel
Jeff Wilson, Director of Product Management, NETGEAR
MODERATOR
Tom Kerber, Director, Research, Home Controls & Energy, Parks Associates
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4:15 PM
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Future Technologies & Solutions: Investment Perspectives - Murano, Room 3302
A panel of the leading investors in the connected home industries discuss the state of the market and analyze the future solutions they find the most intriguing and exciting.
SPEAKERS
Stephen Blum, President, Tellus Venture Associates
Ian Ing, Vice President, Senior Research Analyst, Lazard Capital Markets
Mohanjit Jolly, Managing Director, Draper Fisher Jurvetson
Michael Lee, General Partner, Rogers Venture Partners
Eric Zimits, Managing Director, Granite Ventures
MODERATOR
Stuart Sikes, President, Parks Associates
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Thursday, May 23
Visit the Connected Home Pavilion
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9:30 AM
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Exhibit Hall Opens
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9:30 AM
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CTIA Keynote
Featuring a Fireside Chat with Ashton Kutcher
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