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CONNECTIONS™ Summit Speakers

Contact Parks Associates with any questions about speaking. CONNECTIONS™ Summit will be located at CES Tech West, Venetian Ballrooms Level 1, Casanova Rooms 601-603.


Amena Ali Amena Ali, Senior VP and GM, WeatherBug Home by Earth Networks
Twitter ID: @weatherbug

Amena leads WeatherBug Home, a unit of Earth Networks. In this role, Amena oversees business development, product offerings, go-to-market initiatives and strategic partnerships for WeatherBug Home. Amena joined the company in 2011 and previously served as CMO. Amena has more than 20 years' management experience with high-tech firms ranging in size from $10 million to $30 billion. Amena is passionate about game-changing technologies that delight and educate consumers while meeting partner and provider goals. She has deep experience in product marketing, brand management, partner and corporate marketing and business development. Previously, Amena held executive-level positions at EMC, MCI, and Bain & Company. She holds a bachelor's degree from Wesleyan University and an MBA from Yale University.

Avi Barel Avi Barel, Director Business Development, ULE Alliance

Avi serves as Business development director at the ULE Alliance since 2013. Has over 30 years experience in the semiconductor industry. Before joining the ULE Alliance served as Corporate VP of Sales at DSP Group for 8 years. Beforehand held variety of engineering and business management positions at National Semiconductor, Winbond and other companies. Holds M.Sc. degree in Computer Science from Hebrew University, Jerusalem.

Joseph Bousaba Joseph Bousaba, Head of Internet of Everything BU , Qualcomm Atheros

Joseph Bousaba is the head of the Internet of Everything (IoE) Business within Qualcomm. In his role, Joseph assumes full responsibility for product management, business development, and business operations for consumer electronics, smart home/control & automation, wearables, and machine-to-machine/smart cities within IoE.

Prior to this, Joseph was responsible for Qualcomm Atheros’ strategy office and emerging businesses which covered strategic planning, roadmap and portfolio management, and the incubation of new connectivity businesses (e.g. expanding Qualcomm Atheros connectivity position in cars and home automation). Before moving into the emerging businesses division, Joseph was a part of the consumer business unit, responsible for product management and marketing for wireless connectivity in consumer electronics.

Before joining Qualcomm, Joseph was at Philips Semiconductors (currently NXP) where he held leadership positions in marketing of products including WLAN, WLAN/BT combos and ASIC/ASSP RF. He also held engineering roles working on the development of integrated circuits for TDMA and CDMA cellular phone applications as well as BiCMOS devices and processing.

Joseph earned both a Masters of Science and Bachelor of Science in Electrical Engineering from the University of North Carolina, in addition to a tailored MBA (for Philips Semiconductors) from Ashridge College in the United Kingdom. 

Kristen Bowring Kristen Bowring, Senior Director, Platform Lead Home and Energy Management, Best Buy

Kris Bowring is senior director and platform lead for the home and energy management business at Best Buy Co., Inc. In this position, Bowring works with internal and external partners accelerating new growth opportunities and leading the comprehensive planning of activities, pilots and experiments related to home energy management. Bowring is responsible for developing all ventures, strategies and investments in this category and has a strategic focus on leveraging ways to help consumers be energy efficient throughout their unique lifestyles.

Bowring serves on the Board of Directors for the Continental Automated Buildings Association (CABA), a non-profit organization focusing on the development and understanding of home and building automation. Kris also serves on the Industry Board of Advisors for the Pecan Street Project smart grid ecosystem experiment. Bowring has received the Best Buy Chairman’s Innovation Award Honorable Mention for his innovation acceleration work. In addition, Bowring is engaged in his local community as a school and church volunteer, and in his spare time is an active musician and motorcycle enthusiast. Bowring received his degree in Business Administration from Cardinal Stritch University.

Chris Carey Chris Carey, Chief Product Officer, Verizon Digital Media Services

Chris Carey has over 30 years of executive and strategic operations experience in the media and entertainment industries. As Chief Product Officer, Carey oversees Verizon Digital Media Services’ product and solutions management portfolio.

Most recently, Carey served as Executive Vice President Worldwide Technical Operations at Paramount Pictures where he was a key leader of the strategic and technology drivers of Hollywood's digital revolution. Prior to that, he was the Chief Technology and Marketing Officer at Technicolor. He also spent 17 years at Walt Disney Studios in leadership roles, notably as Senior Vice President for Studio New Technology.

Michael Clegg Michael Clegg, SVP and GM of Service Provider Business, NETGEAR

Michael Clegg is the Sr Vice President and General Manager of NETGEAR’s Service Provider Business Unit. He is responsible for Broadband routers and gateways including LTE, DOCSIS, DSL, Fiber and related IOT products, developed for and sold globally into Service Providers. He is also responsible for cross-over products initially developed for the retail market, which are being increasingly offered directly by service providers. These products include best in class Wi-Fi, home routers, wireless adaptors, in-home connectivity, storage and IOT devices such as cameras. Michael brings to NETGEAR over a decade of experience in bringing innovative products, both infrastructure and CPE, to market that enable broadband services over mobile, cable, and telecom networks. He was active in the genesis of DSL access products, Fixed and Wireless Broadband Internet access and on-demand services. Michael has a passion for and a demonstrable ability to innovate products in emerging categories, taking them from concept through to commercially successful volume production. He has been instrumental in several 1st to market product developments. Prior to NETGEAR, Michael has previously held executive positions at Entrisphere (now part of Ericsson), Virtual Access, Fujitsu Telecommunications Europe, Westell Inc. and Scientific Generics (now Sagentia UK). Michael has a BS in Electrical Engineering and MS in Digital System Design. He has two issued Patents and is also a contributing author to “Implementation and Applications of DSL technology.”

Doug Craig Doug Craig, Vice President of Programming, Roku

Doug Craig is Vice President of Programming at Roku, where he is responsible for its content value proposition and entertainment development. Doug oversees the design and implementation of programming initiatives to drive consumer engagement and affinity through a deep understanding of Roku consumers and their viewing patterns. He also advises the business development team on strategic content acquisition and vertical growth.

Previously, Doug was senior vice president, business planning and operations, digital media and commerce at Discovery Communications, where he led digital syndication strategy, digital video production, commerce business and operations and planning for the division. He was responsible for all digital content creation for Discovery’s websites, mobile platforms and syndication partners, designed to complement Discovery’s linear offerings.

Doug joined Discovery in 1997 as manager of programming research for the Animal Planet. Prior to joining Animal Planet, he served as manager of research at MTV Networks in Los Angeles and as a client service executive at Nielsen Media Research in New York.

Doug holds a bachelor's degree from Bryant College and a master's degree from Baruch College.

Rich Cusick Rich Cusick, General Manager, Video, Gracenote

As General Manager for Gracenote Video, Rich is responsible for building all aspects of the video and EPG business. He has a strong background in digital media, serving most recently as vice president of entertainment and women’s lifestyles at Yahoo! Prior to Yahoo!, Rich was founder and general manager of Swirl by DailyCandy and SVP and general manager for digital media at Gemstar-TV Guide.

		 Jim Denney Jim Denney, Vice President, General Manager, Product Marketing, TiVo Inc.

As Vice President of product marketing at TiVo, Jim Denney is responsible for defining TiVo's hardware platform and service direction, strategy, and requirements. During his tenure at TiVo, he and his team have defined and launched innovative products ranging from multi-tuner DVRs and client devices to mobile and online experiences including content consumption, scheduling, co-viewing and media management. Mr. Denney represents TiVo in public events and corporate announcements ranging from product announcements and industry forums to testifying before Congress on the policy issue of fair use of content.

Prior to joining TiVo, Mr. Denney held leadership positions in product marketing at iBEAM Broadcasting/WilTel Communications and SGI, focusing on the creation of distribution networks for streaming media and media production tools for both enterprise and entertainment applications. He was involved in 3D animation at FTI Corporation and started his career as a systems consultant at Andersen Consulting.

Mr. Denney has a degree in Mechanical Engineering from Purdue University. He also received an Emmy from the Academy of Television Arts & Sciences for his contributions to the development of the TiVo Service. 

Ken Durand Ken Durand, Vice President, Innovation & Business Development, Internet of Things, Ericsson

With a wide and varied background of business experience, Ken has extensive expertise in guiding organizations through the strategic processes of implementing technology solutions that complement the Enterprise business vision. An insightful strategist with a wide range of experiences, Ken engages some of Ericsson’s highest profile clients and works within its largest implementations. In his current role within the Business and Support Solutions (BUSS) organization, Ken leads the Innovation and Business Development function for Machine to Machine; defining business strategies for the full range of solutions within the M2M portfolio. Through facilitation of interactions around the world with current and potential customers as well as the partner ecosystem community, Ken gains keen insight into the needs and desires of both the consumer marketplace and the providers who serve it. By offering extensive working experience in both large scale enterprises and start-up companies alike, Ken is uniquely qualified to drive strategic activities focusing on the development of customers, the expansion of markets, and the construction of innovative solutions. A sought after public speaker and presenter; Ken makes his home in Atlanta, Georgia USA.

Shane Dyer Shane Dyer, President, Arrayent
Website: http://www.arrayent.com/

Shane is the founder and CEO of Arrayent. He is passionately engaged in communicating Arrayent’s vision for connected products and working with Arrayent’s customers to ensure that Arrayent’s long-term strategy is aligned with long-term customer needs. Before Arrayent, Shane was the co-founder and CTO of Propellerhead Studios, Inc., a design studio that specialized in consumer electronics products for young adults. In 1998, Shane became CEO of ActivePhoto, Inc., which partnered with Polaroid and Sprint to deliver Internet-connected digital camera systems to large enterprises such as Allstate and Kemper Insurance long before digital photography became mainstream. Shane began his career as a researcher at Rockwell Science Center, where he developed new networking algorithms for low-power wireless systems. Later he became a VLSI design engineer at C-Cube Microsystems working on cable and satellite set-top box designs. Shane holds a B.S. in Computer Systems Engineering from Stanford University.

Mike Fisher Mike Fisher, Head of Strategy and Innovation, BrightLine

Mike Fisher leads BrightLine’s Strategy and Innovation team, and is responsible for defining strategic opportunities in the Advanced TV space – for both internal and external stakeholders. With a deep understanding of the advanced media landscape, emerging technologies, and traditional television, Mike is continually defining innovative and insightful ways to leverage Advanced TV solutions to fit the needs of clients and partners, while keeping brand messaging top-of-mind and relevant to the viewer. Mike also manages relationships with BrightLine’s class-leading technology partners and platforms, and industry associations, and is a member of the IAB’s Advanced TV Committee advisory board.

Prior to joining BrightLine in 2012, Mike spent two years at the Interactive Television JV Canoe Ventures on the Product Marketing and Research/Analytics teams. Before his time at Canoe, Mike worked at Twentieth Century Fox, and received his MBA in Marketing, with a concentration on advertising technology.

David Friedman David Friedman, CEO & Co-Founder, Ayla Networks
Twitter ID: @aylanetworks
Website: http://www.aylanetworks.com/

David Friedman is the CEO and co-founder of Ayla Networks, a leading end-to-end cloud platform for the Internet of Things. Prior to founding Ayla Networks, David served as Vice President, business development for ZeroG Wireless, a company providing low-power Wi-Fi products to the embedded space. In that role, David forged partnerships with leading micro-controller companies, and built relationships with OEMs serving a variety of markets including health, fitness, home controls and smart energy.

Prior to ZeroG, David was an early employee at Matrix Semiconductor, serving in various sales and marketing roles before Matrix was acquired by SanDisk. In earlier roles, David helped drive pricing strategy at Intel, and was an analyst in the mergers and acquisitions group at Chase Bank. David has an MBA from the University of Michigan and a BA from Colgate University; he holds five US Patents.

Sampath Gomatam Sampath Gomatam, Senior Vice President, Product, Support.com

Sampath joined Support.com as SVP of Product in September 2014. He brings over 20 years of experience as a product and business leader in the software industry. Prior to Support.com, Sampath spent almost five years at the Citrix SaaS division where he held multiple product and general management roles, including VP and GM for the Collaboration product group. He has run product management, services and has been a general manager at enterprise software companies such as SAP, CommerceOne and ClickCommerce. Sampath earned his Bachelor’s in Engineering from Indian Institute of Technology, Madras and his MBA from Santa Clara University.

Larry Gordon Larry Gordon, President, iYogi

Larry is President of Global Channel Sales for iYogi.  He is responsible finding and building long- lasting high-value relationships with iYogi’s partners worldwide.  Prior to the acquisition by iYogi, he was founder and CEO of Clean Machine, a NJ-based and incorporated company that helped consumers manage their home and small office computing environments safely and inexpensively.

Larry has 25 years experience in the IT industry. He was an Executive Vice President of Sales and Marketing at Capgemini (Paris: CAP.PA), and Nasdaq listed Kanbay. He was also VP of Global Marketing and Investor Relations for Cognizant (Nasdaq: CTSH), a leader in global IT services.

Prior to joining Cognizant, Larry was CEO of a NJ-based digital consulting firm, TekTel, and president of a leading technology marketing consulting firm, Technology Solutions, located in New York. He was also director of marketing for a leading enterprise software company, New York-based Information Builders, one of the largest privately held software companies in the world.

He sits on a number of IT industry advisory boards, has contributed articles and been quoted extensively in the general and IT press, and has been a speaker at numerous IT industry conferences. Larry has a BA from Duke University, and an MA from the University of Colorado. He lives in NJ with his wife and two children.

Eric Grab Eric Grab, Chief Technology Officer, DivX, LLC

At DivX, Eric leads global engineering, technology industry relations, cross-company architecture and research. Eric is a technologist who has collaborated with Hollywood movie studios and consumer electronics companies to move forward the vision of easy and secure access to digital content. Enabled by significant jumps in video compression technology, he architected secure Internet video delivery systems, and extended them to consumer electronic devices. Eric has inventions in content distribution and content protection, and he has helped launch many successful services and products. Eric has worked on and evangelized state-of-the-art systems in government, education, and commercial including Booz Allen and Hamilton, DivX, Massive Media Group, Rovi, San Diego State University, and Walt Disney Studios.

		 Jay  Kenny Jay Kenny, Senior Vice President, Marketing, Alarm.com
Twitter ID: @AlarmDotCom
Website: http://www.Alarm.com

As Vice President of Marketing, Jay Kenny leads all aspects of Alarm.com’s marketing strategy and corporate communications. He has broad experience across marketing disciplines including managing teams and programs in B to B, Channel and Consumer marketing. Prior to joining Alarm.com, Jay led product and consumer marketing teams at Microsoft where he designed and implemented advertising initiatives for Windows, Bing and the Corporate Marketing Group. Jay started his career working in entrepreneurial startup companies in Austin, TX and San Francisco including Trilogy and Openshelf.com working across customer management, business development and marketing to help grow successful businesses.

Jay received his undergraduate degree in Philosophy from Georgetown and an MBA from Emory University’s Goizueta Business School. 

Peter LeBlanc Peter LeBlanc, Vice President, Business Development, Axiros

Peter LeBlanc currently serves as Vice President for Axiros North America. In his role, Peter is responsible for sales and business development of Axiros device management software platforms serving Internet of Things (IoT) application providers, fixed/wireless carriers, enterprises and cable MSOs. He also serves as an advisor to the investment firm Signal-Equity Partners. Prior to Axiros, he was a Vice President of Sales and Marketing for Aware, Inc. where he led its CEM software and licensing businesses. Peter served for three terms as a Board of Director to the Broadband Forum and is currently an Ambassador. Earlier in his career, Peter served in leadership positions in engineering and product management including several start-ups spun-out from MIT’s Draper Laboratory. Peter received his Bachelor of Science in Mechanical Engineering from Northeastern University and an MBA from Babson College Olin School of Business.

Christy Martin Christy Martin, Chief Technology Advisor, ThinkAnalytics

Christy Martin serves as Chief Technology Advisor for ThinkAnalytics, where she is responsible for working with service provider customers on solutions architecture and system integration work, in addition to advising on product strategy.

Christy has 20 years of experience spanning consumer applications and distribution systems for interactive media. Christy is Founder and Principal of iBox Systems, a technology services firm, where she develops product strategies and architectures, and leads multi-stakeholder integrations for cable television operators, programmers and technology vendors. She previously served as Principal Architect and VP of Solutions Engineering for Canoe Ventures, where she worked with the top six cable MSOs and programming partners to specify the process workflows, requirements, architecture, interfaces and system test plans. Her work culminated in the launch of Canoe’s interactive Request For Information application that was delivered within cable network advertisements. Prior to Canoe, Christy was Vice President, Strategy and Technology at Thomson (now Technicolor) and Chief Architect at Canal+ Technologies. At Canal+ she developed MediaHighway Java/DVB-MHP compliant Set-Top Box Middleware and interactive TV applications.

Christy is a U.S. patent holder and holds a computer and information sciences degree from The University of California at Santa Cruz. She has been honored as one of CableWorld’s Top 50 Women in Cable Technology and is a recipient of the Women in Technology Award.  

Elad Nafshi Elad Nafshi, VP Video Product Management, Comcast

Elad Nafshi comes to Comcast with a history and experience both inside and outside the cable industry. That diversity of background has served him well as he has managed the development and deployment of one of the company's largest single initiatives -- Comcast's all digital migration, which represents the world's largest transition to all digital media. In his current role as Vice President of Video Product Management he also leads the company’s key Cloud TV, cloud DVR and network based entertainment initiatives.

Prior to this Nafshi held several product development and management roles at Comcast where he led several high-profile initiatives around Interactive Television, Addressable Advertising, Digital Set-Top-Boxes, On-Screen Guides and other key programs.

Prior to coming to Comcast, Nafshi was with another cable concern, RCN Corporation, and led the product management and development group as this young company made inroads in a highly competitive industry. He launched a series of game-changing technologies including home security and monitoring, and various premium Internet subscription service that enabled the startup to capture share and consumer awareness against much larger competitors.

Mr. Nafshi graduated from The Buchmann School of Law at Tel Aviv University in Israel with a focus on corporate and international law. He also holds a master's in business from the William E. Simon Graduate School of Business Administration at the University of Rochester in New York, where he specialized in electronic commerce and finance.

Michael Paull Michael Paull, Vice President, Digital Video, Amazon

Michael Paull leads the US Digital Video business for Amazon, overseeing the development and growth of Amazon’s digital video store, Amazon Instant Video, and its streaming video service for Prime members, Prime Instant Video. Prior to joining Amazon in 2012, Paull was Executive Vice President of Global Digital Business for Sony Music Entertainment, where he oversaw the development of the company's digital business worldwide, developing new and innovative digital products, business initiatives and models with both existing and new business partners. Prior to Sony Music, Paull served as Senior Vice President of Corporate Development and Strategy for the Fox Mobile Entertainment division of Fox Entertainment Group. He’s also served in previous executive positions at Sony Pictures Entertainment, Time Warner and Artisan Entertainment, with an early career as a consultant at Boston Consulting Group and Price Waterhouse. Paull holds a master's degree in business administration from the Harvard Business School.

Kevin Petersen Kevin Petersen, President, AT&T Digital Life

Petersen is President for AT&T Digital Life. Kevin is responsible for spearheading the commercial launch and overall leadership of AT&T Digital Life services including Home Security, Home Automation, Home Healthcare, Energy Management and International Wholesale Services.

Prior to this role, Kevin served as senior vice president of Consumer & Wireless Strategy for AT&T Mobility and Consumer Markets, leading cross-functional teams to develop, analyze and present long-term strategies for AT&T.

Kevin also served as vice president and general manager for Wireless Operations in Illinois and Wisconsin. He was appointed to the position in June 2008 and oversaw all wireless financial and operational matters, including all company-owned retail stores, in his two-state territory.

Previously, he led a team of 850 employees that provided voice and data solutions to 35,000 customers in the Midwest and East regions. These business customers, which typically range in size from 10 to 300 employees, generate several hundred million dollars in annual revenue for AT&T.

A 20-year veteran of the industry, Kevin began his career with SBC Communications Inc. in 1993 in the company’s Leadership Development Program. He later worked as finance director for Dell Computer Corp. in Austin, Texas. He returned to AT&T in 2000 and served for three years as vice president of Corporate Finance and another two years as vice president of Corporate Planning in San Antonio. Since then, Kevin was the vice president and general manager of AT&T Ohio and vice president National Business Markets for AT&T Midwest and East regions.

Kevin currently serves on the Board of Directors for the Technology Association of Georgia (TAG) and the President’s Advisory Council, Ogelthorpe University. A native of St. Louis, Kevin holds a bachelor’s degree from Missouri State University and a master’s degree from St. Louis University. He and his wife Nora have five children.  

Matthew Plante Matthew Plante, CEO, EcoFactor

Matt comes to EcoFactor with more than 15 years of experience in energy management, utility and related industries. Prior to EcoFactor, he served as Vice President of Sales at Bidgely. Matt also served as Vice President of Sales at EnerNOC, Inc. where he led various sales teams worldwide. Matt holds a B.A. in Government and Economics from Connecticut College and an M.B.A. from the Tuck School of Business at Dartmouth. 

Chris Rezendes Chris Rezendes, EVP & Chief Sales Officer, CSS Corp

Chris brings more than a decade of experience in helping Fortune 500 companies lower their costs and increase the efficiency of their customer service operations, while managing customer experience and driving revenue. At CSS Corp, Chris will help in expand to newer geographies spearheading sales management in the areas of Infrastructure and Tech Support. He will also extensively focus on the Smart Home and Energy verticals besides Banking, Retail and other industries.

Prior to CSS Corp, Chris was Vice President of Sales at Convergys, a leading global outsourcing company where he led new business teams and was responsible for creating numerous strategic client relationships and significant revenue growth. Chris is a retired United States Marine, where he has served in various capacities and has also completed his tour as an Officer and Naval Aviator. Chris currently resides in New England with his family, spending time on Cape Cod and New Hampshire.

Steven Sacks Steven Sacks, Vice President – Global New Business Development, CSS Corp

Steve brings over two decades of experience in Global Voice/ Non-Voice BPO operations, Consulting & Sales working closely with Fortune 500 companies in introducing new solutions, improving customer experience, driving revenue, and reducing costs. At CSS Corp, Steve will focus on expanding into new geographies, spearheading sales management in the areas of Tech Support, Omni-Channel Solutions, and Digital Media. He will also extensively focus on the Smart Home and Energy verticals in addition to Financial Services, Retail and other verticals.

Prior to CSS Corp, Steve was Senior Vice President – Business Development at a HGS, where he led new business development teams and was responsible for creating numerous strategic client relationships and significant revenue growth. He has also held management positions at Teleperformance, EDS, Accenture, and Citicorp. Steve holds a Master Degree in Business Administration – Finance / Marketing from New York University.

Curt Schacker Curt Schacker, VP, Managing Director, Connected Products, EVRYTHNG
Twitter ID: @Evrythng
Website: http://www.evrythng.com

Curt has spent over 25 years in the Silicon Valley high tech community, having held a number of senior positions in sales, marketing, and business development, including VP of Worldwide Marketing at Wind River (Intel), Executive VP of Field Operations at Real-Time Innovations, and VP of Sales at Arrayent. He co-founded and served as CEO of Embedded Solution Partners, which was named the 20th fastest growing private company in Silicon Valley in 2006. Curt has spoken and served as a panelist at numerous events around the world, offering education and insight into leading edge embedded and communications software topics. He is a strong advocate for advancement of Web- connected products. Curt began his career developing flight software for the NASA Hubble Space Telescope. He graduated with honors from Wright State University with a degree in Computer Science.

Brian Seemann Brian Seemann, President, Resolution Products, Inc.
Twitter ID: @resolution_tech

Brian has an extensive technical and executive career in wireless and networking technologies, in leadership roles in early stage and mature organizations participating in all aspects of home & industrial communication & control. He has engaged in a successful string of start-up, medium and major companies, often in dealing in significant unit volumes. Brian was President of US Operations at Israeli & Silicon Valley-based DSP Group, the world’s largest IC supplier for DECT home communications and control. Prior to that, he was Director of Business Management & Operations at the Communication Technology Division of IC industry stalwart Xilinx. Xilinx had acquired start-up venture RocketChips, where Brian was GM of the Wireless Division. Brian was VP of Engineering at ITI, through its merger with what is today GE/Interlogix, launching many of the wireless security products still in the market today. At start-up EnScan and its acquirer Itron, he managed development on its highest volume wireless automated meter module line. He was Principal Engineer at Rosemount-Emerson, responsible for development on its highest volume industrial control transmitter

Ratul Sengupta Ratul Sengupta, Vice President, Client Engagement, Sutherland Global Services
Twitter ID: @SGS_Corporate
Website: http://www.sutherlandglobal.com/

Since joining Sutherland in 2007 Ratul has worked as an Intrapreneur driving technology enabled transformation. His leadership on developing creative engagement models and implementing business strategy has led to positive business impact for clients through increased efficiencies and significant new revenue streams.
Ratul manages key OEM clients within Sutherland’s Technology Vertical as Global Client Engagement Lead; where he owns Sutherland’s relationship, business development, service operations and innovation imperatives with these clients.

In addition, Ratul has evangelized, built and led Sutherland’s SmartLeapTM practice – next generation technology enabled services and platform solutions that helps clients reduce services cost, increase end-customer satisfaction, customer stickiness and revenue realization from in-scope and out-of-scope technical support.

SmartLeap was presented the Frost & Sullivan 2013 Customer Value Enhancement Award in Customer Care and Technical Support Services.
Ratul’s previous experience includes HCL Technologies in roles encompassing finance, inorganic growth strategies and BPO operations including spearheading HCL BPO’s first steps into business consulting. Before HCL, Ratul worked with PricewaterhouseCoopers.

Ratul is an Economics graduate from Delhi University, a qualified Chartered Accountant and an MBA from The Wharton School, University of Pennsylvania. He is based in Dallas, Texas with his wife Anuradha and together they have 3 daughters. 

Steve Shapiro Steve Shapiro, Vice President, Industry Relations, ADT

Steve Shapiro is the vice president of product solutions for ADT, a leading provider of home and small business security and automation solutions in the U.S. and Canada. In his role, Steve drives product strategy and engineering for an extensive portfolio of ADT products, including the company’s revolutionary smart home automation system, ADT Pulse® Interactive Solutions, as well as all intrusion systems, fire systems, home health care systems and communications systems. As industry trends and technology continue to evolve, Steve is responsible for specifying, evaluating and developing new products, technologies and services that ensure value to ADT’s growing customer base.

Prior to joining ADT, Steve was a consultant to Sirius-XM Satellite Radio where he developed product roadmaps and product definitions for mobile and portable products. 

His career in product marketing and product management began at Motorola, where he was responsible for many communications products over 20 years that included two-way radios, one-way pagers, two-way pagers and global cellular phones, including Motorola’s first color and camera phones. 

Steve graduated from Florida International University with an MBA in Business Administration. He holds FCC professional and amateur licenses, has been awarded seven patents, and earned a Black Belt in Marketing for Six Sigma.

GW Shaw GW Shaw, Vice President, U-verse and Video Products, AT&T

GW Shaw is the Vice President of U-verse Marketing, AT&T. GW leads the product marketing, applications development, and product management for AT&T U-verse TV. His team is responsible for driving U-verse customer growth, developing and rolling out new integrated applications that utilize the company’s IP platform, and differentiating the U-verse TV product and customer experience from the company’s cable competitors.

GW has been with AT&T for more than 14 years, starting with SBC Communications, Inc. in 1998. His previous positions include product marketing roles for AT&T consumer services, including voice services, converged services and product development.

GW has a Bachelor of Business Administration from the University of Kansas. 

Adam Tichelaar Adam Tichelaar, Director, Connected Home Solutions, Amdocs

Adam Tichelaar is the Director of Connected Home Solutions & Program Management at Amdocs in North America. Adam focuses on helping service providers deliver next generation digital services to their customers in the areas of home monitoring, home automation, energy management, and home health & wellness. With more than a decade of experience deploying connected products to consumers, Adam focused on capturing consumer behavior in the home and understanding the technologies, products, and practices that service providers can use to positively impact the consumer experience. Prior to joining Amdocs, Mr. Tichelaar was the Director of R&D at Apogee Interactive, providing SaaS-based energy solutions to hundreds of North American utilities including cooperatives, municipals, and IOUs. Adam holds a B.S. in Computer Engineering and an MBA with a concentration in new product development from the Georgia Institute of Technology.

Paul Weichselbaum Paul Weichselbaum, Executive Vice President, PlumChoice
Twitter ID: @PlumChoiceTeam

Paul Weichselbaum, Executive Vice President As Executive Vice President of PlumChoice, Paul is chartered with accelerating the execution of the company's strategy to expand its Technology Services Solutions leadership role. He leads the go-to-market strategy for the company including market assessment, business definition, market segmentation and coverage strategies, business model optimization, technology development, product management, strategic pricing and corporate messaging. Before joining PlumChoice, Paul was the Executive Vice President of LoJack Corporation®, where he was instrumental in a 2010 restructuring that returned the company to profitability and growth. Prior to that, Paul held multiple senior executive roles that included Strategy, Engineering, IT, Marketing and Sales Operations at One Communications, a private equity-financed roll up between 2004 and 2008, and served as CEO of OpenReach, a venture-backed managed services software company from 2001 to 2003. He also spent 15 years at MCI Communications in a variety of executive roles in Operations, Commercial Sales and Service, National Accounts, Data Marketing and Business Development Paul received his Bachelor's degree from Stanford University with Distinction and his MBA from Harvard Business School with Honors.

Chris Williams Chris Williams, Senior Director Product Strategy, Time Warner Cable

Chris is the Senior Director of Product Strategy and Development for IntelligentHome at Time Warner Cable. Chris is responsible for developing innovative new products, evolving the home management ecosystem and leveraging partnerships to deliver a compelling customer experience.

Chris has led the development and deployment of new products and services within emerging tech sectors since 1988. Chris was previously responsible for sales, engineering and business development delivering quality control monitoring, material handling and automation solutions to pharmaceutical, consumer goods and textile industries.

Chris began his career with Time Warner Cable in 1996 developing solutions for Digital Video, Roadrunner High Speed Broadband, Business Services and Digital Phone.  

Nate Williams Nate Williams, Chief Marketing Officer and EVP of Business Development, Greenwave Systems
Twitter ID: @naywilliams

Nate Williams currently serves as CMO and EVP of Business Development of Greenwave Systems. In his role, Nate leads the worldwide marketing team and he is also responsible for driving all strategic business development efforts. Mr. Williams joined Greenwave Systems from Motorola Mobility (a division of Google) where he lead the Software product marketing and business development teams as part of their $3.7B Home business. In December 2010, Nate joined Motorola through the acquisition of 4Home where he was CMO and Head of Business Development. 4Home was an early pioneer of Connected Home software backed by Verizon and Pond Ventures. Earlier in his career, Nate served in leadership positions in Business Development, Product Marketing and Corporate Finance at Intel Corporation and JPMorgan & Co. In 2011, Mr. Williams was named one of the Silicon Valley’s rising stars via The SV Business Journal “Top 40 under 40”. Nate received his bachelor’s degree in Communications Science from The University of Connecticut and earned an MBA degree in Marketing and Technology Management from UCLA.

Parks Associates Analysts / Moderators

Maia Hinkle Maia Hinkle, Research Analyst, Parks Associates.com
Twitter ID: @MaiaHinkle
Website: http://www.parksassociates.com

Maia currently studies home controls and energy management. Her work includes industry reports and consumer survey analysis including customized segmentation, trend analysis, and forecasting for utility, retail energy providers, OEMs, and service providers.

Prior to joining the firm, Maia worked in marketing and research within the marine industry.

Maia earned her MBA from Rollins College with concentrations in marketing and international business and BA from New College of Florida in social science.

Glenn Hower Glenn Hower, Research Analyst, Parks Associates
Twitter ID: @GlennatParks

Glenn Hower currently studies entertainment content and delivery services. Glenn is experienced in entertainment content production and distribution systems with a particular emphasis on radio, television, and film content.

Glenn earned his BA in music with a focus on the music business and industry from the University of Texas at Austin. He earned his MS and MBA from Texas Woman's University in Denton, Texas.

Tom Kerber Tom Kerber, Director, Research, Home Controls & Energy, Parks Associates
Twitter ID: @TomAKerber
Website: http://www.ParksAssociates.com

Tom leads Parks Associates research in the areas of home controls, energy management, and home networks. Tom authors numerous reports on energy management and home controls covering the evolution of technology, partnership opportunities, and new business models. Tom’s work at Parks Associates includes managing consumer surveys that track trends and market opportunities and enable insightful evidence-based forecasting for energy, security, and home controls. Tom speaks frequently at key industry events, and his views are sought out by national press organizations and publications.

Tom has done extensive consulting with electric utilities operating in a variety of regulator structures and numerous firms within the smart home ecosystem. Recent utility engagements include defining the home area network roadmap for a California IOU, updating the consumer engagement strategy for a traditional vertically integrated IOU, providing consumer and industry analysis to refine EE and DR programs for an IOU in a restructured market, and providing insights on the evolution of the connected home for a large Midwest IOU. Tom has also led projects for many Fortune 500 companies, helping clients refine smart home strategies, develop scenarios of the future of the smart home market, enhance product roadmaps, and refine specific product features.

Prior to working at Parks Associates, Tom worked as director of engineering and director of product management in multiple industries. Tom began his career in the U.S. Navy nuclear power program on submarines. He holds a Bachelor of Science degree from the U.S. Naval Academy in systems engineering and a master's in software engineering from the University of Texas.

Barbara Kraus Barbara Kraus, Director of Research, Parks Associates
Website: http://www.parksassociates.com

Barbara Kraus joined Parks Associates in early 2013 and currently studies the connected consumer electronics field. Barbara’s expertise is delivering and monetizing consumer insights through the provision of compelling product and service technologies and experiences.

Barbara’s background includes more than 10 years with technology service providers in the telecom and home security industries in marketing, strategy and insights, operations, and business development. She also worked for EDS, now HP Enterprise Services, in market intelligence and large-deal sales support. Barbara received her bachelor’s degree in liberal arts from the University of Kansas and MBA from WSU.

Patrice Samuels Patrice Samuels, Research Analyst, Parks Associates
Twitter ID: @PatriceatParks
Website: http://www.ParksAssociates.com

Patrice Samuels studies digital home technical support services across global markets, with a focus on market trends, business models, and provider strategies. In addition to exploring events and disruptions in the technical support space, she examines pay-TV and broadband services in North America and Europe, digital media, and digital music services.

Patrice earned her MBA from Texas A&M University at College Station and BSc. in Psychology from the University of the West Indies in Kingston, Jamaica.

INDUSTRY EXPERTISE: Television Services, Broadband Services, Technical Support Services, International Markets, Digital Music