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CONNECTIONS™ Summit Speakers


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Speakers


Marcio Avillez Marcio Avillez, SVP of Business Development, CUJO AI
Twitter ID: @CUJOAI

Marcio Avillez 21 years of experience in communication, cloud-based services, and enterprise services. Global leader with a track record of developing and implementing business strategies that deliver results. Marcio graduated cum laude with a BS in Physics from American University and holds an MBA in General Management from Georgetown University. Previously led Global Network Development and OMX Product teams at iPass. Previously a member of the Board of Directors at Wireless Broadband Alliance. Marcio Avillez leads the CUJO AI business development team. He is focused on developing relationships with service providers and OEMs globally.


Rand Bailin Rand Bailin, Partner, Sprosty Network

Rand's expertise is in identifying leading wireless technologies and how they create new disruptive business opportunities. As a respected leader in the wireless industry, and a former executive of Sprint/Nextel, he has deep operational experience in developing and launching new mobile ventures. Rand led the acquisition of Boost Mobile, was the COO of Senior Vitals, a mobile healthcare venture, and was the President and CEO of Zubie, a Best Buy venture company serving the telematics industry. Having built numerous solutions in the PaaS market for large retailers, Rand helps our clients at the intersection of connected consumer electronics and mobile technology. Rand holds an MBA from American University's Kogod School of Business.


Christopher Brereton Christopher Brereton, VP of Product, Inspire

Chris Brereton is the VP of Product at Inspire , where he leads a world-class product team in developing the world’s first consumer technology platform to fight climate change through powering homes with clean energy and systematically reducing energy consumption. Chris brings 12+ years of experience in leading purpose-driven business and product development and design.
 
A serial entrepreneur, and visionary in designing products for a better world that consumers love, Chris has launched and scaled several technology companies prior to joining Inspire. Chris first founded PwrdBy, a mobile-first platform that helps large chapter based nonprofits like Habitat for Humanity, Children’s Miracle Network, and Boys and Girls Club more effectively advance their missions through mobile first technologies. Chris was also the co-founder and CPO of Thematic, a music licensing company that helps distribute music across platforms like YouTube and Instagram to creators in exchange for a license to the music and copyright protection. Both ventures are still active and continuing to pursue their missions to support nonprofits, music artists, and creators. Most recently, Chris lead global product at Cornerstone OnDemand, where he transformed the company’s LMS into a B2B2C learning platform for clients like Amazon and KMPG.
 
Chris also participates in several community non-profit initiatives, including serving as a mentor at Ready to Succeed and as a founding member of the Digital Philanthropy Committee for the Children’s Hospital Los Angeles. He also led a team of creative technologists under #HackFosterCareLA which supported the largest opportunity for family reunification through automating scheduled visits for families in the foster care system. The product is now funded by the Pritzker foundation and is being rolled out across the Department of Children and Family Services.


Peter Butler Peter Butler, General Manager, Trusource Labs

Peter Butler uses his unique background in customer experience, engineering, behavioral coaching, analytics and team building to lead the Systematic Insights® group at Everise. He joined the company in 2018 as part of the acquisition of nationally recognized connected device support firm Trusource Labs.
 
Systematic Insights, which Peter helped to develop, is a methodology for identifying customer support data across channels to isolate and identify product or service shortcomings at their root, for the purpose of greatly improving the user experience.
 
Peter also leads the Everise Beta Support and Technical Engineering teams, working to build outstanding product experience functions for some of the world’s foremost smart home device companies. 
 
Previously, Peter developed and led specialty programs for several well-known companies, including Apple.


Naveen Chhangani Naveen Chhangani, Head of Product and Services, Arlo

As Head of Product and Services for Arlo Smart Home Products and Services, Naveen leads Strategy, Products and Business Partnership for Arlo Smart Home business at NETGEAR. With more than 15 years of experience in Product Management, Strategy, and business development, Naveen is a business leader specializing in IoT, Access Technology and Internet Service Providers Market. Previously, he has been at various leadership role at NETGEAR, Seagate and Technology Startup.

Naveen holds a Bachelor of Science/Bachelor of Engineering in electrical engineering from Amravati University, India, and Business Management from Harvard Business School.


Rob Conant Rob Conant, CEO, Cirrent
Twitter ID: @cirrent

Rob Conant, the CEO of Cirrent, has a long history in the Internet of Things and connected products. Rob was a pioneer in the Internet of Things as a co-founder of Dust Networks in 2002 where he ran sales and marketing for the company and set the product direction as the company enabled a new market for wireless connected products in the industrial markets. After Dust, Rob joined Trilliant to bring the benefit of connected products to the energy industry, where he delivered smart meters and energy management to millions of customers across the US, Europe, and Asia. Rob first ran the engineering team to ensure the company had market-leading products, then took the position of Chief Marketing Officer to drive the company's growth. Rob's deep technical background and business orientation (ran sales and marketing at multiple companies) gives him a unique perspective on the interactions between business models, technology, and consumers. Rob has a PhD in Electrical Engineering and a BS in Mechanical Engineering from UC Berkeley.


Maggie Curran Maggie Curran, Vice President Sales, E-Commerce and Business Divisions, Americas, Belkin International

Maggie Curran oversees all e-commerce and business sales for the Americas at Belkin International within the newly merged Belkin International and Foxconn Interconnect Technology (FIT) entity. A veteran of the e-commerce industry for nearly two decades, Curran leads a team that manages the corporate direction on all e-commerce platforms, including Amazon, NewEgg and retail dotcom platforms, and is also focused on all business verticals, including the corporate, education, government and small business channels. She has been with Belkin for almost 15 years, rising from senior national account manager to director of sales and, lastly, vice president sales, Americas in the connected home division for six years, prior to being promoted to her current role in 2018. Curran previously held leadership roles in sales for Diamond Multimedia, video and graphic cards manufacturer, and in operations for Starbucks Corporation. She holds a B.A. (with Honors) in English and Environmental Science from Loyola University Chicago.


Anna Demeo PhD Anna Demeo PhD, President, Racepoint Energy

Dr. Anna Demeo is the President of Racepoint Energy. She has extensive experience in renewable energy solutions and micro grid technology as well as emerging utility models and energy markets. Dr. Demeo has consulted with businesses and universities in the U.S. and Europe and was a Visiting Professor at the Energy Center at EPFL in Lausanne, Switzerland. She has a B.S. in Electrical Engineering from the University of Colorado, an MS in Marine Bio Resources and a PhD in Engineering in the Natural Sciences from the University of Maine.


Derrick Dicoi Derrick Dicoi, VP Strategy and Product Management, Comcast Cable

Derrick Dicoi leads home security and wholesale product management for Xfinity Home, the next-generation home security, automation, and energy management solution from Comcast. He is responsible for the strategy and roadmap of Xfinity Home and its wholesale portfolio of customer experiences, services, and devices. This includes driving the vision for connected security, creating strategic partnerships, pricing and packaging of products and services, and developing new revenue streams. He recently led the launch of Xfinity Home's 24/7 video recording service, helped to further expand partner devices to work in the Works with Xfinity Home partner program, and guided the redesign of the core family of security devices. He was also a key member of the Icontrol acquisition team. Prior to joining Comcast, Derrick held a variety of leadership positions in strategy, technology, and business development at TE Connectivity (Formerly Tyco Electronics), Deloitte Consulting LLP, and Booz Allen Hamilton. He earned an M.B.A. from Columbia Business School, M.S. from Syracuse University, and B.A. from Michigan State University. A native of Metro Detroit, Derrick now resides in suburban Philadelphia with his wife and two children.


Anne Ferguson Anne Ferguson, Vice President of Marketing, Alarm.com

Anne Ferguson is Alarm.com’s Vice President of Marketing. Her responsibility for developing and directing the company’s marketing strategy includes overseeing our partner marketing programs, consumer advertising, creative direction, branding, and corporate communications. She joined the company in 2011 and has also served as Director and Senior Director of Partner Marketing where she led programs to drive growth through Alarm.com’s service provider and IoT ecosystem partners. Anne’s breadth of experience and leadership role on Alarm.com’s management team give her extensive knowledge of consumer technology trends, the smart home and business markets, and service provider channels.
 
Anne previously held consumer and commercial marketing leadership roles in other publicly traded and private companies, including Online Resources from 2003 to 2011 and MCI from 2000 to 2001. She holds a B.A. in history from Duke University and an MBA from American University.


Edgar Figueroa Edgar Figueroa, CEO, Wi-Fi Alliance

As president and CEO of Wi-Fi Alliance, Edgar has led an unprecedented period of growth for Wi-Fi®, with more than two billion devices shipped in 2013 alone. Under Edgar’s leadership, Wi-Fi Alliance has grown to more than 600 member companies, maintained an aggressive development roadmap, and adopted a vision of seamless connectivity. Edgar forged numerous strategic partnerships to facilitate penetration of Wi-Fi into established and emerging markets. Edgar also defined the Wi-Fi Alliance Wi-Fi CERTIFIED™ program development framework, and guided the launch of several generations of interoperable Wi-Fi programs that have proliferated Wi-Fi into mass markets such as mobile and consumer electronics.

Prior to Wi-Fi Alliance, Edgar was at Ridgeway Systems & Software (now Cisco). He was instrumental in delivering the industry’s first session border controller, and the H.460.18 and H.460.19 International Telecommunications Union standards for secure network traversal. Before Ridgeway, Edgar held product management and engineering roles at 3M Company.

Edgar is a veteran of the United States Navy, where he served in a fighter pilot training squadron and received numerous awards including Sailor of the Year. He has taught at the University of Texas at Austin, Austin Community College, and various community programs in Austin Texas. In 2009, he was inducted into the Hispanic Scholarship Fund Alumni Hall of Fame.

Edgar is a graduate of the University of Texas at Austin. He holds a Masters in Technology Commercialization, and undergraduate degrees with honors in Mechanical Engineering and Mathematics.


Yuval Harry Yuval Harry, Head of Partnerships, Hippo Insurance

Yuval Harry is Head of Partnerships at Hippo, focused on generating and operating distribution partnerships, including those related to the convergence of smart home and home insurance. Yuval has significant operating experience in leadership roles scaling sales and operations. Prior to Hippo, he was Head of Sales at Shift, a technology startup re-imagining the used car space, where he built and led the sales and customer service teams. Earlier, Yuval was Director of Business Operations for Linkedin's largest sales team, leading sales and go to market initiatives. Prior to that, he was an Engagement Manager with McKinsey and Company, and an Engineering Lead at Intel. Yuval holds and MBA from the Wharton School of Business and a B.Sc. in Computer Engineering from the Technion Institute of Technology.


Nicole Hayward Nicole Hayward, Founder & CMO, Minim
Twitter ID: @nicolechirps

Nicole Hayward is Founder and CMO of Minim, the WiFi management and IoT security platform for service providers to enable a better connected home. Prior to Minim, Nicole held the position of CMO at software companies Antidote and OnSIP and served as a board member of Alliance of Channel Women, formerly Women in the Channel, a nonprofit that supports women in technology. Nicole holds two bachelor's degrees in engineering from Carnegie Mellon University. She now resides in Brooklyn, NY.


Sarah Jones Sarah Jones, VP of Commercial Product, GreatCall, Inc.

Sarah Jones is vice president of commercial product at GreatCall, Inc., part of Best Buy Health. Sarah joined the company in 2016 as part of the Healthsense acquisition and leads the teams responsible for bringing valuable solutions to market and for assuring that clients realize the business and care goals they set out to achieve with GreatCall.
 
Sarah has a strong background in healthcare technology, working at Healthsense for nearly five years in marketing, product management, and customer success. Prior to that, she worked at Wolters Kluwer Health, marketing clinical software applications. Sarah holds a bachelor of arts from the University of Wisconsin–Madison and an MBA from the University of St. Thomas in Saint Paul, MN.


Amber Kappa Amber Kappa, Vice President of Platform Partnerships & Business Development , Samsung SmartThings
Twitter ID: @smartthings

Amber Kappa is Vice President of Platform Partnerships and Business Development at SmartThings, the easiest way to turn your home into a smart home.  In this role, she oversees external engagement, including business development, product and platform partnerships, strategy, and go-to-market efforts. Prior to joining SmartThings, Amber was the Head of Business Development & Partnership Product Strategy at eBay for over seven years, where she drove commerce and partnerships product strategy and business development.  Amber holds a Bachelor's Degree from the University of San Francisco, and resides in the San Francisco Bay Area.


Jennifer Mallett Jennifer Mallett, CEO/President, Level Up Your Home

Jennifer is the CEO and President of Level Up Your Home, a national Smart Home Automation company specializing in bringing connected products into 25 US major markets for both residential and commercial clients. Prior to founding Level Up Your Home in 2016, for over a decade she led the Home Automation business unit at Bose which included the oversight of 100+ high end custom integration companies installing and selling products in the US and Canada. Her Blog, 60 Seconds of Smart has been awarded one of the Top Smart Home Automation Blogs on the Planet by Feedspot. Jennifer is an active member of CEDIA, AVIXA, NAHB, NARI, ESA and Women in CE.


Felicite Moorman Felicite Moorman, CEO, STRATIS IoT
Twitter ID: @FeliciteMoorman

Felicite Moorman is an award-winning technology entrepreneur and attorney with over twenty-five years of experience founding and building companies. She received the Entrepreneur Of The Year® 2017 Award and has earned an international reputation as a go-to IoT industry expert, developing pioneering strategic partnerships and unprecedented technology strategies and initiatives in the Internet of Things. 
 
Moorman is the Co-Founder and CEO of STRATIS and CEO of BuLogics, companies that pioneer groundbreaking IoT development across the globe. STRATIS is a Software as a Service (SaaS) platform for access, energy, and automation management and control for multifamily and campus communities in Smart Cities. BuLogics designs, builds, and certifies wireless devices and solutions for the Internet of Things. 
 
Prior to BuLogics and StratIS, Moorman launched the Emerging Technologies Division for GE's Consumer and Home Electronics brand. Moorman quickly established her reputation in technology, engaging eight Fortune 500 companies in less than 18 months, entering new vertical channels, and creating and beginning execution on the strategic plan to dominate the Internet of Things lighting peripherals market. Today the GE lighting line is a part of nearly every home automation and security platform offered in the United States.


Lainie Muller Lainie Muller, Director, Health & Wellness, Strategic Sales, Alarm.com

Lainie Muller is a 15-year veteran of the technology industry and an emerging voice on Smart Solutions for Aging in Place and Connected Caregiving.

Lainie is Director of Wellness at Alarm.com, a publicly traded company (NASDAQ: ALRM)and the nation’s leading cloud-based platform for the smart home. The Wellness solution leverages Smart Home technology to support Aging in Place and independent living for older adults and those living with disabilities. Wellness, an integrated element of Alarm.com’s comprehensive ecosystem of home management technology, is currently in use in residential homes, senior living communities, schools and in remote caregiving programs funded by Medicare and Medicaid.  The product has received critical acclaim from The New York Times, Kiplingers, CNN, NPR and TechCrunch.

In 2010, Lainie joined BeClose, a privately funded start-up company, as the Director of Partnership Sales. In 2015, BeClose was “spun-in” to Alarm.com, an early-stage strategic investor of the company. The BeClose product is now available as Alarm.com Wellness.

Prior to BeClose, Lainie served as National Sales Manager, Major Accounts Unit (MAU) at Washingtonpost.Newsweek Interactive, the online subsidiary of The Washington Post company, where she led a top revenue producing team driving Healthcare, Consumer Electronics and Retail sales.

Lainie has been an active Board Member for the National Capitol Area Chapter, Alzheimer’s Association since 2012. She holds a BS in Business and Organizational Development from Vanderbilt University. Lainie lives in Chevy Chase, MD with her husband and two teenage boys.


Sumit Nagpal Sumit Nagpal, SVP, Global GM, Health Innovation, Comcast NBCUniversal
Twitter ID: @comcast

Sumit Kumar Nagpal is a serial entrepreneur with a focus on disruptive digital health innovation. He has co-founded and grown five companies over the past two and a half decades that have tackled progressively bolder challenges facing our healthcare economies, ranging from integrating longitudinal data and workflows across care settings, to bringing hospital- level care to the home. Sumit now serves as the Global GM for Health Innovation at Comcast NBCUniversal, where he leads the organization’s health vision for offerings to enable safety, wellbeing, and care where people live, work and play.


Paul Palmer Paul Palmer, Global Director, Business Development, F-Secure

Paul has been with F-Secure for 5 years and is currently leading Global Business Development activities primarily related to Connected Home Security and partnerships within this ecosystem. Paul previously managed Sales and Marketing teams in Europe and also APAC, and has over 25 years' experience in the telecommunications industry. Prior to joining F-Secure, Paul held sales management positions in both Europe and APAC with startups as well as larger multinational companies such as Lucent Technologies. He's been a frequent speaker at global events including Broadband World Forum, Mobile Ecosystem Forum MEF and GigaBit Access.


Dan Trigub Dan Trigub, Head of Uber Health, Uber
Twitter ID: @datrigub

Dan Trigub leads Uber Health. Before Uber, Dan spent 2.5 years at Lyft as Regional VP of Strategic Partnerships with a focus in healthcare. He previously spent time working in Business Development at eBay and founded several companies including OpenPlacement, a care coordination platform allowing hospital professionals to connect with post-acute care providers for their patients at the moment of discharge. Before becoming an entrepreneur, Dan worked in consulting and was an Associate at GCA Savvian Advisors, an M&A and Capital Advisory Investment Bank in San Francisco, where he represented emerging technology, digital health, and healthcare providers. Dan holds a degree in economics from Vassar College.


Vera Tzoneva Vera Tzoneva, Head of Assistant Distribution Partnerships, Google


Andrew Vloyanetes Andrew Vloyanetes, GM of Installed Solutions, Ring

Andrew Vloyanetes has spent the last 20 years in consumer electronics working in both B2C and B2B environments. Currently, he is the General Manager for the Installed Solutions business at Ring, overseeing the go-to-market strategy and execution for the entire Pro Installer business globally, including the custom installer vertical, security vertical, and National Homebuilder vertical. Prior to this role, he spent 10 years at Sonos working across multiple disciplines including sales, marketing, training, and business development. At Sonos, Vloyanetes was given the creative freedom to help lead the future direction of the company, including overseeing the team that manages the Works with Sonos platform, which allows Sonos to partner with thought leaders in the connected home industry on a product and go-to-market level. Andrew has a true passion for IoT products and utilizing them to improve the lives of users and, at Ring, he’s able to embrace this passion to work toward the company’s mission of making neighborhoods safer.


Mike Wajsgras Mike Wajsgras, Executive Director, Constellation
Twitter ID: @mwaze

Michael Wajsgras is Director of Innovation and Growth Initiatives for Constellation. In his current role, Mike oversees the team responsible for new business, product, and channel development for Constellation’s suite of energy products and services, including the development and expansion of both new and existing business lines for the Mass Markets business.  In this capacity, Mike has developed unique programs with leading brands including American Express, Best Buy, Honeywell, and Sunrun.  The current Mass Markets business includes over 2 million residential and over 150 thousand small commercial customer relationships.  
 
Mike joined Constellation in 2010 and has performed a variety of roles within the company’s retail business unit. He spent his first five years with the company focused on developing new and innovative sales and marketing channels for the mass market and commercial energy businesses.  Later, Mike led the strategy development and implementation to scale the home services business by developing a partnership that facilitated  the successful geographic expansion of Constellaton Home.  Currently, Mike is leading the strategy and business development of Constellation’s connected home business line as Managing Director for Constellation Connect. 
 
Prior to joining Constellation, Mike spent most of his career with communications companies, including MCI, Qwest, & Nextel as well as several early stage and start up technology companies.  Mike began his professional career as a Certified Public Accountant with Ernst & Young.  
 
Mike earned a Bachelor of Science degree from the University of Maryland and a Master of Business Administration from the Smith School at the University of Maryland. 


Matt Wolf Matt Wolf, Head of Partnerships, SimpliSafe
Twitter ID: @MattMWolf

Matt heads partnerships for SimpliSafe, the fastest growing home security provider in the US. In this role, Matt drives the development of impactful relationships with Fortune 500 organizations to grow and strengthen SimpliSafe's customer base. Matt's team also sources partnerships with leading technology providers to enhance SimpliSafe's industry leading products and services. Under Matt's leadership, SimpliSafe has developed partnerships with leading consumer brands such as Progressive Insurance, Realogy, American Express, American Airlines, the AARP, Google Assistant and dozens of others. Prior to SimpliSafe, Matt held several marketing and business development positions with Citi Cards, the New England Patriots and Burger King Corporation when they were purchased by 3G Capital. Matt co-founded the Red Auerbach Future Stars Sports and Leadership Programs, two free summer camps for at-risk children in the most violent neighborhoods of Boston and Lowell, Massachusetts. Matt holds a Masters of Business in Administration from Harvard Business School and a Bachelor of Arts from Middlebury College.


Özgür Yildirim Özgür Yildirim, CMO, AirTies
Twitter ID: @AirTies

Oz Yildirim is the CMO of AirTies. Prior to his role as CMO, Oz served as executive vice president and general manager of Americas, where he oversaw the company's significant expansion with leading U.S. service providers (including AT&T), new distribution partners, and office openings in California and Texas. He joined AirTies in 2004 and was one of the first employees in Turkey. He served in numerous leadership roles across product management, R&D, and customer services management. He previously oversaw AirTies'™ product portfolio, and also previously led the company's expansion efforts in Europe. Mr. Yildirim holds Bachelor’s and Master’s degrees in Electronics and Telecommunications Engineering from Yildiz Technical University in Istanbul.



Parks Associates Analysts / Moderators


Dina Abdelrazik Dina Abdelrazik, Senior Analyst, Parks Associates
Twitter ID: @DinaAtParks
Website: http://www.parksassociates.com

INDUSTRY EXPERTISE: Residential Security, Smart Home Products and Services, Smart Home Strategies, Voice Technology Devices and Platforms

Dina leads Parks Associates residential security research and is a member of the connected home team. She has authored numerous reports covering topics such as home security market trends and competitive landscape, voice assistant technologies, smart home strategies, and technology solutions for seniors. She leads custom research projects on connected home topics and is a certified focus group moderator, with training from the Burke Institute.

Dina earned her MS in Marketing, with a concentration in Marketing Analytics, from the University of Texas at Dallas and a BA in Advertising from Southern Methodist University.

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Lindsay Gafford Lindsay Gafford, Research Analyst, Parks Associates
Twitter ID: @LindsayAtParks
Website: http://www.parksassociates.com

Lindsay Gafford joined Parks Associates in early 2019 as a research analyst. She currently participates in and supports all areas of research at Parks Associates. Prior to joining Parks Associates, Lindsay had a diverse professional background with experience in the federal, non-profit, and private sectors. Her expertise falls in multisource data collection and analysis, operations and development of new programs, as well as increasing efficiency in already established programs.

Lindsay earned her M.A. in Church-State Studies and her B.A. in English Language and Literature from Baylor University in Waco, TX.


Chris O'Dell Chris O'Dell, Research Analyst, Parks Associates
Twitter ID: @COatParks
Website: http://www.parksassociates.com

Chris O’Dell joined Park Associates following a six-year career in journalism. He supports the marketing, sales, and research teams by curating press releases, articles, blog posts, social media, and web content, and other forms of written communication.

Prior to joining Parks Associates, Chris also served as a marketing assistant for a sales and marketing company in the senior living industry and did freelance writing for various publications, including The Dallas Morning News. Chris graduated from Harding University in Searcy, AR, in 2010 with a BA in broadcast journalism and a concentration on print journalism, where he served as the sports editor for The Bison, an award-winning student publication.


Brad Russell Brad Russell, Research Director, Connected Home, Parks Associates
Twitter ID: @bradrusselltech
Website: http://www.ParksAssociates.com

INDUSTRY EXPERTISE: Connected home technologies and services, IoT data privacy and security, home networking, insurtech, connected health, housing innovation, home energy management

Brad leads Parks Associates’ connected home team, exploring leading-edge issues converging in the connected home—smart home devices and services, home networking, IoT data privacy and security, data-driven applications, and platform services. Brad’s custom research work includes market sizing and forecasts, ecosystem and competitive landscapes, channel analyses, and go-to-market strategies.. Brad balances the art and science of market research to generate insights that lead to more astute business strategy and value-generating practices. He has a background in marketing communications, technology startups, and online media.

Brad received his Bachelor of Science degree in advertising and marketing from the University of Texas at Austin. He also earned a M.Div. and a D.Min. with concentrations in ethics and cross-cultural collaboration.

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Patrice Samuels Patrice Samuels, Senior Analyst, Parks Associates
Twitter ID: @PatriceatParks
Website: http://www.ParksAssociates.com

INDUSTRY EXPERTISE: Television Services, Broadband Services, Technical Support Services, International Markets, Digital Music

Patrice Samuels studies digital home technical support services across global markets, with a focus on market trends, business models, and provider strategies. In addition to exploring events and disruptions in the technical support space, she examines pay-TV and broadband services in North America and Europe, digital media, and digital music services.

Patrice earned her MBA from Texas A&M University at College Station and BSc. in Psychology from the University of the West Indies in Kingston, Jamaica.

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