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2014 Agenda


The deadline for speaker submissions has passed, but Parks Associates will continue to review submissions. Submit a proposal.

Tuesday, November 18

Devices and Services


8:00

Registration - Zurich 2


8:45

Welcome: Impact of the Internet of Things on the Consumer - Zurich 2

Parks Associates’ president addresses the current state of the connected home market and the impact of connectivity across multiple platforms, devices, and services.

SPEAKERS

Stuart Sikes, President, Parks Associates


9:00

Connecting Smart Products and Smart Home Services - Zurich 2

Consumer interest in the smart home crosses multiple categories, from entertainment to security to energy, but the strength of that demand relies on a variety of products working seamlessly together. Understanding the contrasting business goals and their impact on integration is essential to producing a successful smart home solution. This session examines the business issues that must be resolved to achieve and expand the ecosystem of interoperable products and realize the vision of the smart home.

SPEAKERS

Marco Dorjee, International Business Development, CentraLite Systems

Shane Dyer, President & Founder, Arrayent

David Friedman, Chief Executive Officer, Ayla Networks

Mary Turner, CEO, AlertMe

More speakers to be announced

Moderator: Tom Kerber, Director, Research, Home Controls & Energy, Parks Associates


10:15

Networking Break - Zurich 1


10:45

Pay TV, Connected CE, and Broadband in 2020 - Zurich 2

Current consumer trends are the leading indicators for the future of the industry. Consumers will continue to stream content and in greater amounts because this method offers them desired content on demand and at an affordable price. Already, 40% of broadband homes in France and 36% in the U.K. access online video via a computer or TV. Demand for faster connections will push broadband penetration and speeds worldwide. By 2025, two-thirds of households in Eastern Europe will have broadband connections, as will half of homes in Latin America and Asia/Pacific. This session assesses the longer-term (5-10 years) future of the industry, including digital lifestyles, access services, sources of content, devices used, and competition as well as how pay-TV providers can expand their influence and revenues in this changing market.

Moderator: Brett Sappington, Director, Research,Parks Associates


11:45

Opening Keynote - Zurich 2

 

Oliver Lewis

Senior Vice President, Customer Propositions and Product Management,

Sky Deutschland

Sky - CONNECTIONS Europe Keynote

12:15

CONNECTIONS Europe sponsor - ROC-ConnectNetworking Lunch - Zurich 1
Sponsored by ROC-Connect


13:30

Driving Smart Home Value through Partnerships, sponsored by Verisure - Zurich 2

While many service providers seek to deliver the smart home through a proprietary system, an alternative approach is to create an ecosystem of partner vendors who individually maintain relationships with the customer but enhance the value of their offerings by interoperating. By offering an integrated and tested suite of solutions, partners extend the range of possibilities for their customers without ceding their own position as product provider. Panelists discuss the advantages and opportunities of participating in a cooperative partnership.

Moderator: Stuart Sikes, President, Parks Associates


14:30

Future of the Home Gateway: Entertainment and More - Zurich 2

The future of the set-top is a key topic of debate. Will this device become more resource-rich, will it be eliminated in favor of cloud-based services, or will other connected CE devices absorb it? In Europe, some operators are pushing to have thin-client devices for all televisions in the home, with each enabled by cloud-based services. This session looks at the different scenarios for the set top, including the market for retail set-tops, requirements for operator-provided boxes, and the potential for a full-featured primary gateway that would manage user profiles in the household and handle conditional access, security, data, and other functions. This session also examines the role of alternative set-top boxes among other connected CE devices in the home.

SPEAKERS

Darren Fawcett, CTE, Pace

Speaker TBD, Technicolor

More speakers to be announced

Moderator: Brett Sappington, Director, Research, Parks Associates


15:30

Networking Break - Zurich 1


16:00

Keynote - Zurich 2


16:30

Smart Home and IoT: Overcoming Privacy and Security Concerns - Zurich 2

Big data is here, and efforts to develop smarter software that can both utilize its power while protecting the privacy and security of consumers are underway but nowhere near complete. Hackers will remain a constant threat, as will the need to have ever smarter protective measures. Consumer trust in a company’s ability to deliver privacy and security alongside the benefits of an enhanced consumer experience are both key considerations in the buying process. This session addresses privacy and ownership of data and the business strategies in developing these solutions and to gain consumer trust in the smart home.

Moderator: Tom Kerber, Director, Research, Home Controls & Energy, Parks Associates


17:15

Special Presentation and Invitation to Dinner by Arrayent - Zurich 2


17:30

Reception - Zurich 2


19:30

Arrayent - CONNECTIONS Europe Sponsor

Networking Dinner
Sponsored by Arrayant   

 


Wednesday, November 19

Consumer Engagement & Competition


8:00

Continental Breakfast - Zurich 1


8:30

Welcome: Understanding New Market Demands - Zurich 2

Looking forward to 2025, Parks Associates highlights new demands and trends for the connected home, including IoT, energy management, and entertainment services.

SPEAKER

Stuart Sikes, President, Parks Associates


8:45

Future for TV Everywhere and OTT Services - Zurich 2

Over the past several years, TV Everywhere—linear and on-demand video services provided by pay-TV operators to IP-connected devices—has emerged as a key tool for pay-TV providers. Many pay-TV providers believe that a presence in the OTT space is critical in retaining customers and future competitiveness in the video marketplace. In North America, TV Everywhere is close to universal, and operators in Western Europe are catching up, with penetration numbers exceeding 50%. This session addresses how operators are rethinking their approach to OTT, multiscreen services, and the role in the video market space.

Moderator: Brett Sappington, Director, Research, Parks Associates


9:45

Keynote - Zurich 2


10:15

Networking Break - Zurich 1


10:45

Consumer Tech Support in a Multiscreen Home - Zurich 2

Consumer adoption of connected devices—home entertainment, mobile, smart home, and health and fitness—is opening new opportunities for tech support companies that can support both the number and the complexity of these new products and services. The need for support automation has become especially critical as technical support services include more delivery channels and cover more services and devices, both fixed and mobile. This session addresses new strategies to enhance all stages of the support process, including service initiation, diagnosis, resolution, and customer relationship management. In addition, speakers discuss strategies to improve the consumer support experience even as the home environment becomes more complex, which drives up support costs and requires more time and resources to provide the necessary support and protection.

Moderator: Stuart Sikes, President, Parks Associates


11:45

Fireside Chat - Zurich 2

CONNECTIONS Europe - Greg Roberts, Icontrol Networks

Greg Roberts

Vice President, Marketing

Icontrol Networks

CONNECTIONS Europe - Icontrol Networks Sponsor

12:15

Lunch and Interactive Networking - Zurich 1


13:15

Tomorrow's Interfaces, Control, and Content Discovery - Zurich 2

The user interface will become an increasingly prized asset that enables data collection, an advertising portal, and an integration point for OTT and linear content, and as consumers continue to access video and other content from disparate sources, the need for consolidated interfaces will increase over the next decade. Consolidated interfaces provide consumers with a single point to find content and services from a host of providers, including pay-TV operators, CE manufacturers, OTT providers, social networking sites, and app developers. This session discusses innovations that are shaping the future of the user experience, its role in the smart home, and strategies for different players to monetize their presence on the UI.

Moderator: Brett Sappington, Director, Research, Parks Associates


14:15

The Path to 4K Content and Services - Zurich 2

4K is in its infancy, both in terms of content production and video services. Manufacturers of streaming media devices are assessing the requirements to add 4K/UHD capabilities. CE makers will continue to produce 4K televisions and other devices, including set-top boxes, computer monitors, streaming devices, cameras, and other CE products, and over the next 10 years the prices of 4K TVs will fall to mass-market levels. However, manufacturers will need to drive awareness and give consumers a reason to adopt—currently less than 15% of U.S. broadband households are familiar with 4K. This session addresses the role of content in driving 4K adoption, strategies for broadcasters and OTT providers to produce and deliver original content in 4K/UHD, and the potential for new services and devices using this technology, including new interactive features and display options.

Moderator: Brett Sappington, Director, Research, Parks Associates


15:15

Networking Break - Zurich 2


15:30

Channel Strategies and Business Models for the Smart Home - Zurich 2

Connectivity is a disruptive force impacting the market for nearly all products and services. Companies can leverage connectivity to reduce operating costs, extend functionality, and add new services. This session examines the impact of IoT on traditional product and service channels and new strategies to provide and deploy unique, fully integrated experiences within smart home solutions. This session also discusses new business models and partnership opportunities among entertainment and security service providers, utilities, manufacturers, retailers, and other players in the smart home market.

SPEAKERS

Sebastian Popovic, CEO, ZIPATO

Russell Ure, EVP, GM, Icontrol Networks

More speakers to be announced

Moderator: Tom Kerber, Director, Research, Home Controls & Energy, Parks Associates


16:15

Innovations and Interoperability: Competition within the Smart Home - Zurich 2

Many consumers are purchasing products such as smart programmable thermostats and smart smoke detectors today as stand-alone devices, but Parks Associates research shows consumers clearly prefer smart home systems with extended capabilities that integrate multiple devices. Consumers expect all of their devices to work together, regardless of when or how they are purchased. Companies offering smart products and smart home platforms that can provide this benefit will have a competitive advantage. This session examines the increasing number of ways to ensure products can interoperate and analyzes the solutions needed to satisfy all players, including the consumer.

SPEAKERS

Avi Barel, Business Development Director, ULE Alliance

Joe Dada, CEO, INSTEON

Mark Walters, Chairman, Z-Wave Alliance

More speakers to be announced

Moderator: Tom Kerber, Director, Research, Home Controls & Energy, Parks Associates


17:00

Closing Comments - Zurich 2



For questions, contact Parks Associates.

CONNECTIONS™ Europe features sessions with leading executives in digital living and Parks Associates’ current consumer and industry data, providing comprehensive examination of the technologies and business strategies best poised to move this industry forward.

The event offers multiple sponsorship options to display your company's solutions and vision to an audience of top executives and international media in the digital living markets. View Sponsorship Opportunities.