<ul><li>Segmentation and Payment of Tech Support Consumers</li>
<li>Scenarios and Outcomes of Current Support Usage</li>
<li>Satisfaction and Contributing Factors</li>
<li>Tech Support Channels, including Reactions to Tier-0 Services and Adoption of Warranties</li>
<li>Quantification of Home Network Support Opportunity</li></ul>

CONSUMER ANALYTICS


view all »

INDUSTRY RESEARCH


view all »

Analyst Blog

view all »

Press Article

view all »

Whitepapers

view all »

Webcasts

view all »
© 1998-2017 Parks Associates. All Rights Reserved.