From the article, "A fix for tech support services"
Getting help for a problem PC can be confusing and frustrating. Tech support is costly and impersonal. And often it doesn't fix the problem, or it requires consumers to call multiple times before getting help. "With the economy [in recession], - ...read more
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Getting help for a problem PC can be confusing and frustrating. Tech support is costly and impersonal. And often it doesn't fix the problem, or it requires consumers to call multiple times before getting help.
