News Tribune

Tuesday, March 05, 2013

Report finds technical support lacking for home network users

Today, the average home might have a couple of desktops, a laptop or two, a tablet and several smartphones that are connecting to a home network through a router. Parks Associates, an international research firm, estimates that 78% of U.S. broadband households had a home network router in 2012, up from 54% in 2009.

With all this sophisticated connectivity, it's little wonder consumers encounter problems and frustrations with their home networks.


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