Consumer Affairs

Wednesday, November 08, 2017

Smart household devices may be your biggest security blindspot

New research from Parks Associates shows 41 percent of U.S. homes with wifi plan to purchase a smart appliance or other wifi-connected household device in the next 12 months.

The international research firm says the most commonly purchased devices will include smart smoke/CO detectors, thermostats, and lights. These products will join the billions of devices that make up the increasingly popular Internet of Things (IoT).

From the article "Smart household devices may be y more

Thursday, March 21, 2013

Report finds technical support lacking for home network users

Today, the average home might have a couple of desktops, a laptop or two, a tablet and several smartphones that are connecting to a home network through a router. Parks Associates, an international research firm, estimates that 78% of U.S. broadband households had a home network router in 2012, up from 54% in 2009.

With all this sophisticated connectivity, it's little wonder consumers encounter problems and frustrations with their home networks.

Parks Associates says the more

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