Technical Support Services Enhance the Customer Experience

by Julia Homier | Oct. 23, 2013

Parks Associates and are hosting a complimentary webcast, “Evolving Technical Support for the Connected Home” on November 19 at 1 PM CST.

The digital landscape of consumers’ homes, enabled by the Internet of Things, is growing rapidly more complex as home automation and security, medical monitoring, and mobile devices join traditional computing and entertainment devices on home networks.

Technical support services, free and paid, are playing an increasingly critical role in making sure consumers get the most out of technology both for new purchases and over the life of a product or service.

This webcast provides insight into the ways in which the digital home is rapidly evolving and how technical support services can play a key role in enhancing the customer experience.

For more information, click here.

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