Thursday, August 28, 2014

Providing Technical Support In The Home Systems Environment

It’s not just a theoretical question, given the accelerating trend toward networked home automation systems that connect everything from lighting controls and big-screen TVs to climate control to (coming soon) refrigerators and even clothing. According to Parks Associates, broadband households in the United States currently own an average of seven connected devices, including video game consoles, smart TVs, tablet devices, etc. Parks Associates’ research suggests that around 12 percent of broadband households currently “intend to purchase” a security camera to tie into the network. A security camera is one of the more popular devices on a list that also includes things like lighting controls, door locks, and smoke detectors.

From the article "Providing Technical Support In The Home Systems Environment" by Larry Anderson.

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