Tuesday, September 29, 2020

CONNECTIONS Community focuses on support services and privacy protection for connected home industry

ANGI Homeservices / Handy, Cirrent, CUJO AI, Everise, F-Secure, Firedome, Sutherland, and Sweepr highlight challenges and opportunities for support and identity protection

International research firm Parks Associates is hosting two virtual networking sessions for the CONNECTIONS™ Community next month, “Support: Onboarding and Ongoing Services” on October 7 and “Privacy and Security: Protecting the Consumer” on October 28. These sessions lead up to a series of virtual sessions on the connected home and IoT industries, November 10-12, bringing together over 1,000 industry executives.  

Parks Associates research finds the majority (56%) of home network owners experienced at least one technical issue in the past 12 months, and compared to last year, reports of service interruptions and slow speed have increased substantially. These issues are increasing due to the growing number of devices in the home—US broadband households have an average of nearly 12 connected devices, and the number of households reporting technical issues nearly doubles when the number of devices in the household goes from 1-2 devices to nine or more.

“New innovations, partnerships, and solutions are emerging as the smart home ecosystem expands to address the growing need for home network protections and troubleshooting. We look forward to these important discussions about the growth of the connected home markets,” said Elizabeth Parks, President, Parks Associates.

CONNECTIONS™ Sponsors include Sutherland Global Services, Alarm.com, Bitdefender, Nice, Cox, Intellithings, Cirrent, Everise, MMB Networks, ServiceLive, Zen Ecosystems, Firedome, Inspire, Mercku, Ossiaco, Zigbee Alliance, Z-Wave, Aprilaire, Asurion, Gadgeon, and Wi-Charge.

The CONNECTIONS™ Community features the following Visionary Speakers in 2020:

Samir Ahmad, Investment Manager, KPN Ventures

Andrew Beach, VP, Community Technology, Mill Creek Residential

Rich Cacioppo, VP, Emerging Businesses & Product Management, Frontdoor Home

Cornel Ciocirlan, CTO EMEA, Commscope

Noopur Davis, EVP, Chief Product and Information Security Officer, Comcast

Erika Diamond, VP, Utility and Market Services, EnergyHub

Anne Ferguson, VP, Marketing, Alarm.com

Mark Francis, Chief Digital Health Integration Officer, Electronic Caregiver

Oisin Hanrahan, Chief Product Officer, ANGI Homeservices; Co-founder & CEO, Handy

Rodney Harrell, PhD, VP, Livable Communities and Long-Term Services and Supports, AARP

Rob Hull, VP, Commercial Management, CUJO AI

Jim Nye, Chief Product Operations Officer, Vivint Smart Home

Raya Sevilla, SVP Information Technology, ADT

Jai Thattil, Head, Marketing - Nokia Technologies, Nokia

Past sessions are available to community member to stream on-demand on the conference platform:

“MDUs in Focus: Builders, Property Managers, and Connected Solutions”

“Energy Management: Opportunities in the Smart Home”

“Connected Cars: Extending Functions in the Home”

“Connected Health at Home: The Next Smart Home Market”

Parks Associates launched the CONNECTIONS™ Community in 2020 as an online conference and networking experience focused on the connected home and IoT industries. The CONNECTIONS™ Community will host multiple special networking events leading up to the main virtual conference on November 10-12, which will bring together industry leaders to network and discuss the growing smart home market.

To request information on the event, contact Rosey Ulpino, rosey.ulpino@parksassociates.com, 972-490-1113.

About CONNECTIONS™

Parks Associates' 24th annual CONNECTIONS™: The Premier Connected Home Conference will take place November 10-12, 2020, online, as part of the Virtual CONNECTIONS Community.

The annual CONNECTIONS™ conference hosts more than 650 executives from the connected entertainment, security, smart home, health, and energy industries. CONNECTIONS™ provides networking opportunities combined with visionary keynotes and conference sessions focused on technology innovations, consumer research on adoption and trends, product and service forecasts, and evaluation of new business strategies, partnerships, monetization opportunities, and value-added service design. The event also features a research workshop with a deep dive into Parks Associates’ consumer data and trends in the smart home markets.

Throughout the event, sponsors offer tabletop demos during virtual networking events, spotlighting new technology innovations and services for the entertainment, mobile, and smart home market segments. For more information, contact sales@parksassociates.com, call 972-490-1113, visit www.connectionsconference.com.

Next: CONNECTIONS features insights from ANGI Homeservices/Handy, Everise, Infineon Technologies, Sutherland, and Sweepr focused on delivering support services through connected devices
Previous: 42% of US broadband households now own a connected health device, including 15% that own a connected medical device

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