Tuesday, July 09, 2019

79% of consumers are concerned about data security or privacy issues

New consumer and industry research addresses data privacy, smart lighting, video doorbells, and the impact of AI on the smart home

Parks Associates recently released new research focused on consumer privacy concerns, AI technologies in the smart home, and the smart lighting and video doorbell markets. The firm’s consumer research finds safety and security are the leading value propositions for the smart home and 79% of US broadband households are concerned about data security or privacy issues. Thirty-five percent of US broadband households faced a data security problem—including identity theft, data theft, or a virus/spyware infection—in the past 12 months.

“Many consumers do not trust companies with their data, nor do they believe they receive adequate value for sharing their data,” said Lindsay Gafford, Research Analyst, Parks Associates. “Consumers will be more comfortable with connected products when security protections are built in and companies are more transparent about how they collect and use consumer data.”

Parks Associates Security Privacy Experiences and Concerns Pie

Safety and security use cases will continue to drive US smart home purchases for the near future, according to Parks Associates:

  • Unit sales of smart light bulbs will exceed 10 million by 2023.
  • Unit sales of smart video doorbells will exceed five million by 2023.
     

“Lighting is generally considered a functional use case, but the ability to turn lights on and off via voice, controller, or smartphone offers peace of mind and safety enhancements, especially for seniors and people living alone,” Gafford said. “These value propositions, combined with aesthetic enhancements from color options, mean that significant opportunity still exists in the smart lighting category.”

Parks Associates recently released new consumer and industry research that addresses lighting, video doorbells, and the impact of AI on the smart home:

360 Deep Dive: The Artificially Intelligent Home examines how consumers value product and service capabilities enabled by data and connectivity.

Consumer Privacy: My Smart Home, My Castle provides consumer data on current attitudes around data privacy, the value of data, privacy policy engagement, privacy controls, and preferences for how companies collect and manage their data.

Smart Product Market Assessment – Smart Lighting addresses future growth in the smart lighting market, including identification of the key players, consumer purchasing decisions, and user experience.

Smart Product Market Assessment – Video Doorbells provides a comprehensive and deep analysis of the video doorbell market, including the appeal of new purchase models and incentives for purchase and a hardware-as-a-service market.

For more information on the above research productsor to schedule an interview with an analyst, please contact Sherrelle Lewis at sherrelle.lewis@parksassociates.com, 972-996-0214.

About Parks Associates

Parks Associates is an internationally recognized market research and consulting company specializing in emerging consumer technology products and services. Founded in 1986, Parks Associates creates research capital for companies ranging from Fortune 500 to small start-ups through market reports, primary studies, consumer research, custom research, workshops, executive conferences, and annual service subscriptions.

The company's expertise includes digital media and platforms, entertainment and gaming, home networks, Internet and television services, digital health, mobile applications and services, support services, consumer apps, advanced advertising, consumer electronics, energy management, and home control systems and security.

 

Each year, Parks Associates hosts industry webcasts, the CONNECTIONS™ Conference Series, Connected Health Summit: Independent Living and Wellness, Smart Energy Summit: Engaging the Consumer, and Future of Video: OTT, Pay TV, and Digital Media. http://www.parksassociates.com

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