Monday, September 16, 2013

PlumChoice and Parks Associates Present 'Success in Premium Tech Support: A How-to Guide'

PlumChoice, a white-label tech support services provider that helps top companies deliver high-value customer experiences throughout a product's lifecycle, will partner with Parks Associates to present "Success in Premium Tech Support: A How-to Guide" on Wednesday, Sept. 18 at 2 p.m. ET.

The free webinar will arm customer experience, business development, product management, application services, service planning, and marketing and call center operations executives with the tools they need to launch and grow advanced technical support programs that simultaneously drive revenue and create positive customer experiences. Interested parties can request an invitation from Parks Associates.

Presenters Wynn Grubbs, vice president of PlumChoice, and Patrice Samuels, research analyst at Park Associates, will provide attendees with the foundational knowledge they need to launch, optimize and/or transform their technical support programs to drive revenue and positive customer experiences, without compromises.

From the article, "PlumChoice and Parks Associates Present 'Success in Premium Tech Support: A How-to Guide'."

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