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The Market for Subscription Technical Support Services

Found 37 results

  1. Average Number of Connected Devices Owned per BB HH (2010 - 2013)

    Digital Home Support Services : The Market for Subscription Technical Support Services

    Purchase to view
  2. Consumer Electronics Adoption (2009 - 2013)

    Digital Home Support Services : The Market for Subscription Technical Support Services

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  3. Difficulty in Giving up CE Devices (Q3/13)

    Digital Home Support Services : The Market for Subscription Technical Support Services

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  4. % of U.S. BB HHs Buying At Least One Listed CE Device

    Digital Home Support Services : The Market for Subscription Technical Support Services

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  5. Consumer Electronics Device Purchases in 1H of the Year (2012 vs. 2013)

    Digital Home Support Services : The Market for Subscription Technical Support Services

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  6. Frequency of Connected Device Problems (Q4/12)

    Digital Home Support Services : The Market for Subscription Technical Support Services

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  7. Home Network Problems (2010 vs. 2013)

    Digital Home Support Services : The Market for Subscription Technical Support Services

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  8. Smartphone Problems Experienced (2012 - 2013)

    Digital Home Support Services : The Market for Subscription Technical Support Services

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  9. Smartphone Problems Experienced by Operating System (Q3/13)

    Digital Home Support Services : The Market for Subscription Technical Support Services

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  10. Type of Smartphone Problems Experienced (2012 vs. 2013)

    Digital Home Support Services : The Market for Subscription Technical Support Services

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  11. Tablet Problems Experienced (2012 - 2013)

    Digital Home Support Services : The Market for Subscription Technical Support Services

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  12. Type of Tablet Problems Experienced (2012 - 2013)

    Digital Home Support Services : The Market for Subscription Technical Support Services

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  13. Interaction with Technical Support Agent (Q3/13)

    Digital Home Support Services : The Market for Subscription Technical Support Services

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  14. Methods of Interacting with Technical Support Agents (Q3/13)

    Digital Home Support Services : The Market for Subscription Technical Support Services

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  15. Type of Technical Support Agents Consumer Contacted (Q3/13)

    Digital Home Support Services : The Market for Subscription Technical Support Services

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  16. Technical Problem Resolution Rate by Devices (Q3/13)

    Digital Home Support Services : The Market for Subscription Technical Support Services

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  17. High Satisfaction with Technical Assistance (Q3/13)

    Digital Home Support Services : The Market for Subscription Technical Support Services

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  18. Expenses to Resolve the Technical Issues by Devices (Q3/13)

    Digital Home Support Services : The Market for Subscription Technical Support Services

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  19. Average Cost of One-Time Technical Support Service (Q3/13)

    Digital Home Support Services : The Market for Subscription Technical Support Services

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  20. Switching to a Different Provider After Experiencing Technical Problems (Q3/13)

    Digital Home Support Services : The Market for Subscription Technical Support Services

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  21. Devices Covered by Extended Warranty (Q3/13)

    Digital Home Support Services : The Market for Subscription Technical Support Services

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  22. Market for Subscription Technical Support Services (Q3/13)

    Digital Home Support Services : The Market for Subscription Technical Support Services

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  23. Use of Subscription Technical Support Services by Age (Q3/13)

    Digital Home Support Services : The Market for Subscription Technical Support Services

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  24. Use of Subscription Technical Support Services by HH Spending on CE Devices (Q3/13)

    Digital Home Support Services : The Market for Subscription Technical Support Services

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  25. Use of Subscription Technical Support Services by Gender (Q3/13)

    Digital Home Support Services : The Market for Subscription Technical Support Services

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  26. Interaction with Technical Support Agent by Experience with Subscription Service (Q3/13)

    Digital Home Support Services : The Market for Subscription Technical Support Services

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  27. Interaction with Technical Support Agent by Annual Spending on CE Devices (Q3/13)

    Digital Home Support Services : The Market for Subscription Technical Support Services

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  28. Length of Previous Subscription Technical Support Plans (Q3/13)

    Digital Home Support Services : The Market for Subscription Technical Support Services

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  29. Demographic Comparison of Tech Support Subscribers (Q3/13)

    Digital Home Support Services : The Market for Subscription Technical Support Services

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  30. Avg. Connected CE Owned by Subscription Support Service Segments (Q3/13)

    Digital Home Support Services : The Market for Subscription Technical Support Services

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