"interoperability" articles

The 800-pound gorilla issue in the security device space is the prospect of colliding market segments. Market segments in the residential security industry continue to experience a blurring of lines between professional and DIY solutions. Professional installation and monitoring providers, such as ADT, Brinks, and Comcast, have added self-installation and monitoring options. At the same time, companies that started in the DIY space now offer professional installation and...

It stands to reason that video and audio analytics tech on other devices will eventually come to the smart home as engineering advancements make it feasible on a smaller and cheaper platform. Consumers may encounter this technology at work or in public and come to expect similar features and capabilities. There are also advancements in audio and video data that will act as competition or supplement these audio and video in gathering data for analysis. Rise of...

The multifamily housing market has become increasingly important to device manufactures as they seek to drive overall market adoption of the smart home products. Multifamily rental properties represent a particularly lucrative opportunity for smart device manufacturers since they deploy smart home device packages to multiple units at a time. Parks Associates research shows that 83% of multifamily builders report the ability to integrate smart home technology with property management...

Reduction of false alarms is a major goal for players in the home security industry. Currently, 36% of US internet households have a home security system with the vast majority professionally monitored. False alarms are a source of frustration for home security owners regardless of the type of alarm, and most (65%) have paid a fine as a result. With 62% of home security owners able to recall a false alarm in the past 12 months and nearly one-in-ten reporting they...

False alarms are a source of frustration for home security owners regardless of the type of alarm, and most have paid a fine as a result. With 62% of home security owners able to recall a false alarm in the past 12 months, and nearly one-in-ten reporting they experienced more than five, it’s clear why false alarms are such a common topic of discussion among security system owners, dealers, and monitoring providers. Consumers report that their systems misidentify too many moving...

Parks Associates research shows that 13% of consumers report they are not likely to purchase a new product from the same brand if they return a product from that brand. Those experiencing technical problems seek help through a variety of channels, including the manufacturer, product manuals, and support forums. Brands need to offer a variety of support resources. On Thursday, June 9, 2022 at 12 PM CT/ 9 AM PT, Parks Associates will co-host a complimentary webinar with RouteThis,...

Internet service providers seek upgrades to their CPE deployments, looking to offer new value-added services using the router as a distribution platform. However, supply chain constraints continue to impact the market, making it difficult for router OEMs to ship products to their clients. To this end, over-the-air updates of existing CPE are becoming part of many companies’ strategies. With some ISPs, notably smaller players, having to delay CPE upgrades, many are choosing to move...

We were so excited to be back in person for our 26th annual CONNECTIONS CONFERENCE last week at the Omni Frisco! Thank you to our event sponsors: Alarm.com, Calix, Cox Communities, F-Secure, Homebase, Plume, Airties, Bitdefender, Johnson Controls, Nice, Notion, Rapid Response Monitoring, Resideo, Schneider Electric, STRATIS®, AmTrust Specialty Risk, Gadgeon, Ivani, Midea, Cooktop Safety, Iris® Powered by Generali, and Assurant. Last week, our discussions were all...