"" articles

In some ways, individuals are already taking the first steps toward these types of connected ecosystems with the adoption of consumer smart home devices such as connected thermostats, fitness trackers and personal assistants, said Jennifer Kent, senior director at Parks Associates. However, she said, the idea that these tools could become links to community-wide systems and the potential benefits such an outcome would bring are mostly foreign concepts to the average smart home owner....
 
by Parks Associates | Sep. 25, 2020
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More U.S. Consumers Feel ‘Safe Enough’ With Pro Monitored Smart Home Gear That’s according to a Parks Associates survey that also queries U.S. broadband households about their opinions on self-monitored security systems. DALLAS — In a recent survey of U.S. broadband households, Parks Associates found that a larger percentage of consumers (60%) feel “safe enough” with only a professionally monitored home security system, versus 55% expressing they feel “safe...
 
by Parks Associates | Sep. 25, 2020
Tags: none
The smart home industry is keen on driving market growth. Positive onboarding experiences are critical to that goal while poor experiences drive product returns, negative social network commentary, and an unwillingness to purchase other devices of the same brand. The increasing technical complexity in the home demands new support strategies and tools that can efficiently, and often remotely, identify the root causes of technical issues and address them efficiently....
 
Industry and consumer research analyzes impact of DIY security solutions on residential security market New research from Parks Associates finds 60% percent of US broadband households feel safe enough with only a professionally monitored home security system, while 55% report feeling “safe enough” with only a self-monitored home security system. The firm’s DIY Home Security Tracker and Quantified Consumer: Safe Enough: Consumer Attitudes toward Alternative Security...
 
by Parks Associates | Sep. 23, 2020
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Parks Associates'  CONNECTIONS Community   will hold this year's CONNECTIONS™: The Premier Connected Home Conference online.   This virtual experience focuses  connected home and IoT industries. Peter Butler, General Manager, Everise w ill speak at on the session,  Support: Onboarding and Ongoing Services  on October 7, 2020. Silver Sponsor  Everise  shared their thoughts on the current global pandemic and its impact on the...
 
by Parks Associates | Sep. 23, 2020
Tags: CONNECTIONS, COVID-19, smart home
Cybersecurity threats facing consumers take many serious forms, but identity theft can cause the most damage to one’s life, reputation, and finances.  Join us for a complimentary and interactive webinar,  Boosting Service Value with Identify Theft Prevention Solutions , on  Thursday, October 1, 2020  at  11:00 a.m. PT / 1:00 p.m. CT , co-hosted with  F-Secure . Industry experts  Olli Bliss , Business...
 
by Parks Associates | Sep. 23, 2020
Tags: home networks, security, Webcast
New consumer research highlights consumer demand for connected health and fitness solutions New Parks Associates research finds 49% of iPhone-owning heads of US broadband households also own at least one connected health product, compared to 34% of owners of Android smartphones. Connected Health, Wearables, and Fitness reports that the most commonly adopted connected health product types are wearables such as smart watches, fitness trackers, or GPS sports watches; however,...
 
by Kristen Hanich | Sep. 21, 2020
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Forty-nine percent of iPhone owners and 34 percent of Android owners who are the head of a U.S. broadband household own at least one connected health product, according to new research from Parks Associates. Researchers found that the connected health products that consumers adopt the most are wearables such as fitness trackers, smartwatches or GPS sports watches. They also discovered high demand for connected blood pressure cuffs, connected thermometers and Wi-Fi weight scales....
 
by Parks Associates | Sep. 21, 2020
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