"" articles

Consumer research study addresses impact of smart home devices and incentives on insurance choice New consumer research from Parks Associates finds only 38% of insurance customers feel rewarded for their loyalty, while 36% feel their loyalty to their insurance company goes unrewarded. The research firm announced its findings from a new study, Transforming Home Insurance and Creating Consumer Value , showing that loyalty rewards, including new products, can drive some...
 
by Chris O’Dell | Feb. 19, 2020
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Parks Associates is excited to feature Abhay Gupta from Bidgely as a keynote speaker during our eleventh annual Smart Energy Summit ! He will be speaking on Wednesday, February 19, at 9:45 am, and will be discussing how providers can win the customer mindshare by becoming the trusted energy advisor on areas such as electrification, peak demand management, energy efficiency, and customer satisfaction and can confidently act as a conduit to connect their customers with the other services...
 
Industry event hosted in Austin, Texas, this week addresses consumer engagement, smart home strategies, utility partnerships, data analytics, and AI-powered services in energy Parks Associates hosts the eleventh annual Smart Energy Summit: Engaging the Consumer , this week, on February 17-19, in Austin, Texas, at the Omni Austin Downtown, featuring keynotes from Austin Energy, Bidgely, CPS Energy, Johnson Controls, and Parks Associates. The conference focuses on the current...
 
by Elizabeth Parks | Feb. 17, 2020
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“Baby Yoda.” These are two words that many consumers have come to recognize, and frankly adore. The surge in popularity of the lovable character is symbolic of the company behind it. During its fiscal Q1 earnings call, The Walt Disney Company reported strong growth for its direct-to-consumer division, which includes Hulu, ESPN+, and newly-launched Disney+. Disney announced subscriber figures for each of its streaming services for the first time, illustrating its success in the...
Adam Justice , Founder and CEO of  ConnectSense,  will be participating in the Energy Management Platforms: Adding Value session at the  Smart Energy Summit  on Tuesday, February 18 at 1:00 pm. This session addresses the platforms that add value through the user experience and available data analytics. He will be joined by: Shawn Barry , VP Strategic Sales,  Alarm.com Roger Gregory , VP, Product,  Ezlo Innovation Christopher...
 
Racepoint Energy, Reliant, Resideo, and Sense examine new service bundling as part of the smart energy ecosystem at the 11th annual Smart Energy Summit New research from Parks Associates finds 31% of US broadband households own or plan to buy a smart appliance, with the products’ ability to offer energy-efficiency tips a key motivator in many purchases. The international research firm will host the eleventh annual Smart Energy Summit: Engaging the Consumer , February 17-19,...
 
by Denise Ernst | Feb. 13, 2020
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New whitepaper examines the direct connections between support services and consumer engagement with connected solutions Parks Associates today released a new whitepaper Next-Generation Support: Building an Engagement Platform , which finds over 33% of CE device owners report experiencing problems with their device over the past year. The whitepaper notes that even as these problems could extend to damage a brand’s reputation, they present an opportunity for service providers...
 
by Patrice Samuels | Feb. 12, 2020
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Dan Forman , CEO of Copper Labs , shared his thoughts with us on how to increase consumer engagement ahead of the eleventh annual Smart Energy Summit . He will be participating in the session, Effective Approaches to Demand Response: Next Stage of Engagement on Tuesday, February 18 at 10:30 am. The following will also be joining him on the panel: Eric Arnold , Residential Energy Efficiency Program Implementation Manager, Georgia Power Sweta Hari , Director, Product...
 

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