Blog articles from 03/2017

CSS Corp recently hosted an influencer day in Dallas, where it showcased its business focus. CSS Corp, like many other support companies, is rethinking its business strategy in the wake of the IoT. A central aspect of the company’s focus is not trying to be everything to everyone. Instead, the company’s business strategy is centered on customer experience, revenue creation, specialization, and operational efficiency for its customers. Today, when brands talk about navigating...
 
by Patrice Samuels | Mar. 24, 2017
Tags: Internet of Things, tech support
Last Thursday, Google provided an unsolicited ad to Google Home users, testing, for the first time, its ability to run ads on its smart speaker. Google Home users reported asking their device about their schedule and along with the weather, news updates, and traffic, the speaker played a 17-second promotion of the new movie Beauty and the Beast. Users immediately took notice of the sly ad insertion taking to social media to relay their frustrations,...

Voice-enabled technologies have experienced massive growth in the consumer market since the introduction of Siri in 2011. The momentum in voice technologies is similar to the Internet boom in the 1990s. Companies who did not get on board and create a web presence, especially in commerce, fell behind to their competitors. The voice-first movement may elicit the same effect. For companies to capitalize on the current market opportunity, they must consider enabling a voice experience with...
The traditional watch market faces two forms of competition from the CE space. First, the ubiquity of smartphones decreases the need for a separate timepiece. Second, the smart watch category challenges the traditional watch segment directly. Shipments of Swiss-made watches fell by over 14% from July 2015 to July 2016, and traditional watch sales declined across all price categories. Recent Parks Associates research assessed the impact of smart watches on the traditional watch...
 
by Jennifer Kent | Mar. 15, 2017
Tags: Apple, apps, mobile, smart watch, smartphone, wearable

Smart kitchens represent the next wave of the smart home evolution. For the past two years, large appliance manufacturers, including GE Appliances, Samsung, LG, and Whirlpool have used the consumer electronics show to showcase elaborate plans for residential kitchens. If these innovations live up to the hype, our future kitchens will study our patterns of behavior as well as our preferences and perform many kitchen-based activities on our behalf. Rollout of first-generation smart...
Health Affairs , a well-recognized health journal, recently published a study on telehealth (what we call “virtual care”) this week. The article contains plenty of valuable information, and the media that reported on this study used headlines such as: “Are virtual doctor visits really cost-effective? Not so much, study says,” from Kaiser Health News “Telehealth drives up healthcare utilization and spending,” from Modern Healthcare “Remote...
 

Laura is a 23 year old woman who graduated college last May. She got a job in a state different from where she graduated college and upon settling into her own one bedroom apartment, she didn’t bother to get either cable or satellite television service. She has had some experience with pay-TV service, as she watched traditional over-the-air and cable/satellite channels during her childhood as her parents subscribed to a pay-TV service. In the dorms during freshman and sophomore years,...
 
by David Mitchel | Mar. 8, 2017
Tags: cord cutting, pay TV
According to Parks Associates research, 26% of U.S. broadband households own at least one smart home device, which equates to more than 26 million households and represents a 35% increase from the 2016 adoption rate of 19%. The IoT research firm will discuss new research findings and analysis on Tuesday, March 21 during the one-day research workshop “ Crossing the Chasm – Understanding Growth in the Smart Home .” Sponsored by Ayla Networks, the special event will take place...


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