Press Releases

Wednesday, June 01, 2022

51% of smart home owners who have recently experienced at least one technical issue report loss of wireless connectivity

Industry webinar features discussion with RouteThis on how brands can use support services to create customer loyalty

Parks Associates research finds 50% of smart home device owners have experienced a recent problem with one or more of their devices, with the majority of problems related to wireless connectivity. These issues contribute to the high return rates for these devices. The research firm will examine how companies can improve the user experience and build brand loy more

Wednesday, May 25, 2022

Almost two-thirds of prospective MDU tenants look to preinstalled smart devices as a key amenity when looking for a new apartment, condo, or townhome

Industry webinar features discussion with Cox Communities on market for MDU smart apartment deployments

Parks Associates research finds that among prospective MDU (multi-dwelling unit) tenants, 65% look to preinstalled smart home devices as a key amenity. The research firm, in partnership with Cox Communities, is hosting the industry webinar “Planning and Partnerships in Smart Apartment Deployments” on Thursday, May 26, at 11 am CT US (12 pm ET) to discuss the rapid growth f more

Thursday, May 19, 2022

34% of MDU property managers offer IoT devices in at least one property they manage

New whitepaper developed in partnership with Technicolor addresses IoT edge solutions in smart spaces

Today Parks Associates released a new white paper, Simplifying the IoT Edge: Smart Spaces Best Practices, that addresses the demand, growth, and use cases of IoT edge solutions in smart buildings including apartments and MDUs, retail and warehousing, and hospitality and building management. The research, developed in partnership with Technicolor, shows that over one third of more

Tuesday, May 17, 2022

24% of smart home owners hired a professional to install their device

26th annual CONNECTIONS™ Conference highlights business model innovations, data privacy, and growing role of the home as the smart home ecosystem expands 

International research firm Parks Associates is hosting the 26th annual CONNECTIONS™ Conference this week, May 17-19 at the Omni Frisco Hotel in Texas. The event features Parks Associates consumer and industry research along with insights from leading technology and service companies on trends driving home technology adopt more

Monday, May 16, 2022

Thirty-six percent of smart home unit sales are from retail channel and 6% from insurance channel, according to Parks Associates consumer research

26th annual CONNECTIONS™ addresses role of broadband providers, retailers, and other distribution channels for smart home and security solutions 

Parks Associates announced new research today showing that smart home buyers report 36% of recent device purchases were through a retailer, either an online or brick-and-mortar company, while 11% of units purchased were through an internet service provider, 7% through a utility/electricity provider, and 6% through an insurance prov more

Thursday, May 12, 2022

Parks Associates focuses on “Building the Whole Connected Home” at CONNECTIONS™ with keynotes from smart home leaders and Nice

37% of US internet households now have a smart home device and an average of 16 connected devices  

International research firm Parks Associates is hosting sessions on May 18 focused on “Building the Whole Connected Home,” the day’s theme for the 26th annual CONNECTIONS™ Conference, featuring executives from, Johnson Controls, Nice, Notion, and more. The full conference takes place on May 17-19 at the Omni Frisco Hotel in Texas, with sessions addressing the expandi more

Tuesday, May 10, 2022

Tech executives address smart home buyer journey at the 26th annual CONNECTIONS™: The Premier Connected Home Conference

Broadband, home security, support, connected health, proptech, insurance, and energy industries address growing consumer tech market at conference in Frisco, Texas

Parks Associates is hosting its 26th annual CONNECTIONS™: The Premier Connected Home Conference on May 17-19 at the Omni Frisco Hotel in Texas, with sessions addressing the future of the connected home, including the rise of home subscriptions services, interoperability achievements through industry initiatives su more

Monday, May 09, 2022

61% of livestreaming viewers watch sports, the most popular type of livestreamed content

New research highlights increasing consumer consumption of livestreaming video 

Parks Associates’ new video research, found in Quantified Consumer: Livestreaming: The Next Hot Video Market, finds 43% of US internet households have livestreamed online content in the past three months, with sporting events by far the most popular type of content. Sixty-one percent of livestreaming users have recently watched a live sporting event online, while newscasts, the second most popula more

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