Press Releases

Industry webinar features discussion with RouteThis on how brands can use support services to create customer loyalty

Parks Associates research finds 50% of smart home device owners have experienced a recent problem with one or more of their devices, with the majority of problems related to wireless connectivity. These issues contribute to the high return rates for these devices. The research firm will examine how companies can improve the user experience and build brand loy ...read more

Industry webinar features discussion with Cox Communities on market for MDU smart apartment deployments

Parks Associates research finds that among prospective MDU (multi-dwelling unit) tenants, 65% look to preinstalled smart home devices as a key amenity. The research firm, in partnership with Cox Communities, is hosting the industry webinar “Planning and Partnerships in Smart Apartment Deployments” on Thursday, May 26, at 11 am CT US (12 pm ET) to discuss the rapid growth f ...read more

New whitepaper developed in partnership with Technicolor addresses IoT edge solutions in smart spaces

Today Parks Associates released a new white paper, Simplifying the IoT Edge: Smart Spaces Best Practices, that addresses the demand, growth, and use cases of IoT edge solutions in smart buildings including apartments and MDUs, retail and warehousing, and hospitality and building management. The research, developed in partnership with Technicolor, shows that over one third of ...read more

26^th annual CONNECTIONS™ Conference highlights business model innovations, data privacy, and growing role of the home as the smart home ecosystem expands 

International research firm Parks Associates is hosting the 26th annual CONNECTIONS™ Conference this week, May 17-19 at the Omni Frisco Hotel in Texas. The event features Parks Associates consumer and industry research along with insights from leading technology and service companies on trends driving home technology adopt ...read more

26^th annual CONNECTIONS™ addresses role of broadband providers, retailers, and other distribution channels for smart home and security solutions 

Parks Associates announced new research today showing that smart home buyers report 36% of recent device purchases were through a retailer, either an online or brick-and-mortar company, while 11% of units purchased were through an internet service provider, 7% through a utility/electricity provider, and 6% through an insurance prov ...read more

37% of US internet households now have a smart home device and an average of 16 connected devices  

International research firm Parks Associates is hosting sessions on May 18 focused on “Building the Whole Connected Home,” the day’s theme for the 26th annual CONNECTIONS™ Conference, featuring executives from Alarm.com, Johnson Controls, Nice, Notion, and more. The full conference takes place on May 17-19 at the Omni Frisco Hotel in Texas, with sessions addressing the expandi ...read more

Broadband, home security, support, connected health, proptech, insurance, and energy industries address growing consumer tech market at conference in Frisco, Texas

Parks Associates is hosting its 26th annual CONNECTIONS™: The Premier Connected Home Conference on May 17-19 at the Omni Frisco Hotel in Texas, with sessions addressing the future of the connected home, including the rise of home subscriptions services, interoperability achievements through industry initiatives su ...read more

New research highlights increasing consumer consumption of livestreaming video 

Parks Associates’ new video research, found in Quantified Consumer: Livestreaming: The Next Hot Video Market, finds 43% of US internet households have livestreamed online content in the past three months, with sporting events by far the most popular type of content. Sixty-one percent of livestreaming users have recently watched a live sporting event online, while newscasts, the second most popula ...read more